1 / 5Home Instead in Charleston is an in-home health and hospice service that families rate very highly, with reviewers repeatedly praising individual caregivers by name for compassionate, reliable help during recovery from injury or during end-of-life care. A few reviewers noted inconsistency between aides and one flagged a hygiene concern with a particular caregiver.
AI-generated from reviews and community data.
Home Instead in Charleston, South Carolina provides home health and hospice care, delivering personal support and medical assistance in clients' homes. The service handles recovery from surgery and injury, assistance for elderly clients aging in place, and end-of-life care.
Families consistently praise specific caregivers by name—Daniel, Devine, Diamond, Belinda, Angie, Patty, Jackie, Michelle, Andrea, Monique, Laurie Rysta, and Karen Holmes—for their attentiveness and genuine connection to clients. One family wrote, "their assistance to me has been invaluable." Clients report that caregivers help not only with personal care but also with household tasks, and that the service is responsive to requests, with staff available when needed. One family noted Home Instead was the only provider among three who answered the phone with a live person during a stressful time.
A small number of reviews flag inconsistency: while many caregivers excel, others may benefit from stronger hygiene training before assignment. Families describe the experience as making difficult periods—recovery, aging, and end-of-life—noticeably more manageable and comfortable.
The service holds a 4.9 out of 5 rating across 107 Google reviews.
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Help Me Choose4.9overall · 107 ratings combined
4.9★ on Google (107)
nancy hunter
Apr 2026
I contacted Home Instead for my sister-in-law who had broken her hip and lived alone. Out of three service providers, Home Instead was the only one who answered my call with a live person! And they continued to always be available to our every request and need. Thank you for providing such great service during a difficult time. I wanted to add a special thank you to Michelle and Andrea who were especially helpful and kind!
Adelaide Andrews
Mar 2026
I want to give a huge shout out to Patty and Jackie who are incredible caregivers and have made the process of having someone in my home take care of me while I recover from a fractured arm and surgery so much easier and comfortable than I ever thought would be possible. Their assistance to me has been invaluable and I really appreciate each and everything thing they do for me! I also want to thank Home Instead for being so consistently there for me as well. They are a great company!
Jed Elmaleh
Mar 2026
The care I received from the caregivers from Home Instead were in general very good. I've had several different home health aides and some of the better ones were: Daniel, Devine, Diamond, Belinda & Angie. I had mixed results with some of the others. Also, there should be mandatory hygiene education before the aides are sent out. For example, coughing in one's hand or wiping ones nose then handling objects to give to the client is unsanitary. In the case of those with a lowered immune system, it could be dangerous. Despite some of the hiccups, I would recommend Home Instead.
Joan Johnson
Mar 2026
We had 2 wonderful women taking care of my sister and they did an excellent job 24/7. Laurie Rysta and and Karen Holmes went above and beyond their jobs to make my sister comfortable during her last days. I highly reccomend Home Instead for your in home care services.
Karen Johnson
Dec 2025
I would like to thank Monique for the care she gives to my mom and all the help she provides around the house while I am at work. Mom looks forward to Monique coming. Being 97 years old and still in pretty good shape, seeing my mom enjoy life is a blessing. Thank you Monique for loving my mom and caring for her with such passion. Finding the right companions for my mom as been easier than I thought with Home Instead.
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