MyLivingChoice

Home Instead

135 MacArthur St

4.3(7 ratings)· Asheboro average: 4.4

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Home Instead logo
Home Instead, photo 11 / 5

Quick Facts

Ownership
Locally family-owned home care franchise
Care coordination
Supports families managing care from out of state

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Home Instead in Asheboro is a home health and hospice agency that most reviewers praise for compassionate, well-communicated care, especially when family members live out of state. However, one very serious report describes financial fraud by a caregiver, which is a significant red flag for families vetting in-home care providers.

What reviewers praise

  • Reviewers describe staff as compassionate and reliable
  • Praised for clear communication across long distances
  • Family-owned business feel noted by clients
  • Helped families through difficult times like cancer treatment

What reviewers flag

  • One report of caregiver committing credit card fraud against a client
  • Only 7 total Google reviews, a small sample size
  • No published pricing information available

AI-generated from reviews and community data.

Home Instead is a home care agency serving Asheboro, North Carolina offering At-Home Care. Care is billed by the hour and no doctor's referral is needed. Families rate it 4.3 out of 5 across 7 reviews.

About Home Instead

Home Instead is an agency providing at-home care services in Asheboro, North Carolina.

Reviewers consistently praised the agency's professional approach and communication. Multiple families noted that staff kept them informed and provided compassionate assistance during difficult times, including illness and recovery. One reviewer wrote that Home Instead "made getting in home assistance for my aunt so easy" and appreciated "the personal touch of a family owned business." However, one reviewer reported serious concerns about fraudulent activity by a caregiver during a seven-day service period.

Families described staff as caring and accommodating, with several noting the agency's responsiveness to their needs when they lived at a distance from their loved ones receiving care.

Types of Care at Home Instead

At-Home Care

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Reviews of Home Instead

4.3overall · 7 ratings combined

4.3★ on Google (7)

Candy Brooks

Jul 2026

via Google ↗ · Report

Campbell and the ladies on the Carepro team were wonderful to work with during my husband's cancer treatments. They were good Christian people who always said they were praying for us. It was a blessing to have them help us when we needed help the most!!

Mike Meier

May 2026

via Google ↗ · Report

Home Instead has been a wonderful helping hand for our aging father. They offer professional and accommodating services, and we have enjoyed having their caring staff assisting in his home. Shiro has been great, and communication across the organization has been very efficient and effective. Thanks for your assistance, we highly recommend Home Instead!

Deb Fye

Feb 2026

via Google ↗ · Report

Home Instead in Asheboro NC made getting in home assistance for my aunt when I am located in Pennsylvania so easy. The personal touch of a family owned business showed through in so many ways! I was so thankful to find them! I would reuse their services again in the future!

Kerstin Grove

Feb 2026

via Google ↗ · Report

Do you have a loved one needing this type of home care?" Apparently that makes them an easy target for exploitation! My loved one was preyed upon by this company's,"Care Pro, proffessional!" The services from the Home Instead group were only required for 7 days. In that time, fruadulent credit card use was accomplished. I believed what I read and was told during the initial phone call: "All employees thoroughly screened, trained, and bonded." "Yes, we have a lot of experience with clients suffering with dementia!" The cell phone service was canceled for non-payment. That's when we discovered the credit card was canceled due to suspect fruadulent charges. The perpetrator, (or Care Pro) went as far as to have the credit card statement rerouted to their address. They applied for and received another credit card in my loved ones name! I would say this caregiver was a real "Pro" in fraudulant, deviant behaviors. Just imagine what could have been accomplished if the perpatrator had more time with the client! Their website statement; "Thouroughly trained, carefully screened and dependable Care Pro." Perhaps if I had read their advertisement for hiring "Care Pros," only requiring: a valid driver's liscense, auto insurance, a TB test and all other training provided by the company at $12 - 14 dollar starting wage, I would have had a red flag go up. Can any independent, in home, care givers guarentee your loved ones safety and privacy? This was a sickening experience to know that I suggested this to be a good solution to an emergent need and allowed my loved one to fall prey to an identity thief.

craig moody

Nov 2025

via Google ↗ · Report

The high level of compassion they have shown has been incredible. Having our loved one out of state, Home Instead kept us updated every step of the way. They have truly been a blessing!

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Frequently Asked Questions

What types of care does Home Instead offer?

Home Instead offers At-Home Care.

Where is Home Instead located?

Home Instead is located at 135 MacArthur St in Asheboro, North Carolina.

What do families say about Home Instead?

Home Instead carries a 4.3 out of 5 rating from 7 Google reviews. Home Instead in Asheboro is a home health and hospice agency that most reviewers praise for compassionate, well-communicated care, especially when family members live out of state. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

How can families visit Home Instead?

Submit the Request Information form on this page, or contact Home Instead directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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Other senior living options within 25 miles of Asheboro.

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