Home Instead is an agency providing at-home care services in Asheboro, North Carolina.
Reviewers consistently praised the agency's professional approach and communication. Multiple families noted that staff kept them informed and provided compassionate assistance during difficult times, including illness and recovery. One reviewer wrote that Home Instead "made getting in home assistance for my aunt so easy" and appreciated "the personal touch of a family owned business." However, one reviewer reported serious concerns about fraudulent activity by a caregiver during a seven-day service period.
Families described staff as caring and accommodating, with several noting the agency's responsiveness to their needs when they lived at a distance from their loved ones receiving care.