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Home Helpers of Somerset and London

84 Industry Dr

4.9(154 ratings)· London average: 4.7

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Home Helpers of Somerset and London, photo 11 / 5

Quick Facts

Veteran care funding
VA benefits helped cover a veteran's care
Ownership
Independently owned and locally operated agency
Service hours
Offers 24-hour home care coverage

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Families generally praise the compassionate, dependable caregivers at Home Helpers of Somerset and London, with several reviewers naming specific aides who go above and beyond. However, one detailed report describes serious reliability problems with staffing coverage and unresponsive complaint handling.

What reviewers praise

  • Caregivers described as caring, dependable, and trustworthy
  • Specific aides praised by name for years of consistent care
  • Helped a veteran get care costs covered by VA benefits
  • Provides companionship and technology assistance to combat isolation
  • Independently owned, locally operated agency

What reviewers flag

  • One report of frequent missed or uncovered shifts
  • One report that complaints to the office went unresolved

AI-generated from reviews and community data.

Home Helpers of Somerset and London is a home care agency serving London, Kentucky offering At-Home Care. Care is billed by the hour and no doctor's referral is needed. Amenities include Transportation Services, 24-Hour Staff and Medication Management. Families rate it 4.9 out of 5 across 154 reviews.

About Home Helpers of Somerset and London

Home Helpers of Somerset and London is an in-home health care agency serving London, Somerset, and Southeastern Kentucky. The agency provides personalized home care services designed to help seniors and adults remain in their homes while receiving support tailored to their individual needs.

The community offers a range of care services including assistance with personal care and hygiene, mobility support, medication reminders, and recovery assistance following hospital stays. Caregivers also help with meal planning, shopping, and food preparation to support daily wellness, and provide transportation assistance and help managing appointments and errands.

Beyond physical care needs, Home Helpers emphasizes companionship and meaningful engagement to support emotional health and independence. Caregivers help seniors stay connected through social engagement, technology assistance, and regular check-ins to combat isolation and loneliness.

The agency is backed by more than two decades of experience as a nationally recognized home care leader. Home Helpers of Somerset and London is independently owned and locally operated, offering no-obligation consultations to help families understand available services and determine whether home care is the right solution for their situation.

Types of Care at Home Helpers of Somerset and London

At-Home Care

Amenities

Community Amenities

  • 24-Hour Staff
  • Medication Management
  • Transportation Services

Activities

  • Grocery Shopping and Errands

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Reviews of Home Helpers of Somerset and London

4.9overall · 154 ratings combined

4.9★ on Google (154)

doc4fingers

Feb 2026

via Google ↗ · Report

When I have an aide actually show up, they are fantastic. Unfortunately, it is a guessing game on which person at the office will call me each morning to give me the excuse of the day, for why my helper will not have someone covering her shift. I am supposed to have an aide weekdays, but usually only get an aide once or twice a week. The office staff keeps feeding the same story about being hard to find someone in my town, but they have someone in training that will be available, soon. Soon never happens. Calling to file a complaint is a joke.

Dona Bowlin

Feb 2026

via Google ↗ · Report

We chose Home Helpers after my mother passed away in Feb 2022. My dad, a Veteran, was able to get this service covered by his VA Benefits. It has truly been a blessing to my Dad. It has also lifted a load off of my shoulders. He has had a few helpers over the last 4 years. They stop by a few times a week to help him with household chores. He loves having the company too. His current helper is, Keisha. He has told me over and over what a blessing and a help she is to him. Thank you, Keisha and Home Helpers! I don’t know what my Dad and I would do without this service.

David High

Feb 2026

via Google ↗ · Report

Maggie Holland is incredibly dependable and trustworthy caregiver. Always reliable,attentive,and genuinely caring.Its such a relief knowing you can count on someone like her.

Betty Newman

Dec 2025

via Google ↗ · Report

Brenda Sullivan has been my personal aid for 5 years and is the best aid I have ever had. She has done every task I asked and done it with care and precision. Brenda has such a caring attitude. Thank you Home Helpers for sending her to me.

Misty Turner

Dec 2025

via Google ↗ · Report

I am very pleased with the ladies from Home Helpers! We started off with Mallie ..she was great ..we miss her , we still have Brenda, and Heather.... these ladies are compassionate and very caring .. very precise ... All personalities are very different but not only myself , but my dad,whom they assist, and all my family thats met them sure likes them too! Very caring ladies and we are so blessed to have them ! Thanks ladies for all you do!

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Frequently Asked Questions

What types of care does Home Helpers of Somerset and London offer?

Home Helpers of Somerset and London offers At-Home Care.

Where is Home Helpers of Somerset and London located?

Home Helpers of Somerset and London is located at 84 Industry Dr in London, Kentucky.

What do families say about Home Helpers of Somerset and London?

Home Helpers of Somerset and London carries a 4.9 out of 5 rating from 154 Google reviews. Families generally praise the compassionate, dependable caregivers at Home Helpers of Somerset and London, with several reviewers naming specific aides who go above and beyond. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

How can families visit Home Helpers of Somerset and London?

Submit the Request Information form on this page, or contact Home Helpers of Somerset and London directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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Nearby Communities

Other senior living options within 25 miles of London.

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