Sabrina Backer
Oct 2018
Staff is amazing, very caring and compassionate.

Reviews for this in-home care agency are mixed, with several families praising compassionate, professional caregivers while others report serious concerns about staffing and management. Google ratings sit around 3.3 from a small number of reviews, reflecting this split experience.
AI-generated from reviews and community data.
Home Helpers Home Care of New Castle is an in-home health care agency serving New Castle, Pennsylvania. As a locally owned provider, it offers customized home care plans designed to support seniors and individuals who wish to remain in their own homes while receiving professional assistance.
The agency provides a range of in-home care services including personal care support, mobility assistance, medication reminders, and post-hospitalization recovery support. Caregivers also help with meal planning, shopping, and preparation to support daily wellness, as well as housekeeping tasks such as laundry and cleaning.
Home Helpers emphasizes companionship and social engagement as part of its care approach, helping clients stay active, connected, and emotionally supported. The agency offers a free In-Home Care Assessment to evaluate individual needs and explain how care plans can be customized, and it works with clients to determine whether home care is an appropriate solution for their situation.
The company is backed by more than 20 years of experience in home care and operates as an independently owned and locally operated franchise. Services are provided without regard to religion, race, color, national origin, gender, sexual orientation, veteran status, or other protected status.
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Help Me Choose3.3overall · 12 ratings combined
3.3★ on Google (12)
Sabrina Backer
Oct 2018
Staff is amazing, very caring and compassionate.
CHRISTOPHER JOHNSTON
Oct 2018
First-rate, highly professional business, bringing care to your loved ones at home. Making Life Easier!
Courteney Metts
Oct 2018
Staff doesn’t get proper training❗️❗️ Poor management
Johnalynn Keilman
Oct 2018
Never have proper staff, and they are rude
Mary Burris
Oct 2017
Compassionate, trustworthy care.
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