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Home Care Assistance of Lehigh Valley

1104 S Cedar Crest Blvd #200

4.6(16 ratings)· Allentown average: 4.5

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Home Care Assistance of Lehigh Valley, photo 1

Quick Facts

Medicare quality
3.0 of 5 stars

Home Health Compare

Medicare certified
Since 1966
24/7 care
Round-the-clock caregiving reported for several months
Memory care training
Staff trained in cognitive engagement techniques for memory clients
Caregiver matching
Family consultation used to match caregiver to needs

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Families describe Home Care Assistance of Lehigh Valley as a reliable, professional in-home care agency that carefully matches caregivers to client needs. Reviewers, including a geriatric care manager, highlight strong management and compassionate, well-trained staff. The agency holds a 4.6 out of 5 rating from 16 Google reviews, with no negative feedback reported.

What reviewers praise

  • Caregivers described as compassionate and professional
  • Strong, responsive management noted by families
  • Careful matching of caregivers to client needs
  • Praised by a geriatric care manager for professionalism
  • Round-the-clock care provided for several months

AI-generated from reviews and community data.

Home Care Assistance of Lehigh Valley is a home health agency serving Allentown, Pennsylvania offering At-Home Care and Home Health. Families rate it 4.6 out of 5 across 16 reviews.

About Home Care Assistance of Lehigh Valley

Home Care Assistance of Lehigh Valley is a home health agency serving clients at home in Allentown. Medicare-certified since 1966, it provides skilled nursing, physical therapy, occupational therapy, speech therapy, medical social services, and home health aide visits.

The agency has earned a 4.6 of 5 Google rating across 16 reviews. Reviewers consistently praise the professionalism and courtesy of staff, the quality of caregiver matches, and the agency's responsiveness to family needs. A geriatric care manager noted particular appreciation for the team's training in the Cognitive Therapeutics Method for working with cognitively impaired clients. Families reported satisfaction with both short-term and ongoing care arrangements.

The agency holds a 3.0 of 5 CMS quality star rating and operates as a proprietary organization.

Types of Care at Home Care Assistance of Lehigh Valley

At-Home CareHome Health

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Reviews of Home Care Assistance of Lehigh Valley

4.6overall · 16 ratings combined

4.6★ on Google (16)

Megan McPeek

Oct 2020

via Google ↗ · Report

Rachel and her team were wonderful providing in home care for my mother. Home Care Assistance met with our family to find out our needs and matched us with an excellent provider for my mother's care. We couldn't be more pleased with the services they provided.

Cathy Abreu

May 2019

via Google ↗ · Report

I’m a geriatric care manager and have dealt with many home care agencies on behalf of my clients. Home Care Assistance has been outstandingly courteous and professional in all our dealings. I’m especially impressed by their emphasis on educating their employees in the Cognitive Theraputics Method to provide greater value and meaningful interactions with their cognitively impaired clients.

Bob Hollinger

May 2019

via Google ↗ · Report

Honesty. Integrity. Compassionate caregivers. This Lehigh Valley in-home care company is built with pillars of respect and honor, and provides great care to seniors and their families who need it. Highly recommended!

Susan Lamson

Jan 2019

via Google ↗ · Report

Home Care Assistance has been providing caregivers to take care of my elderly mother round the clock for several months. I am very happy with this agency and will continue using them as long as necessary. I highly recommend Home Care Assistance.

Randy Schoch

Apr 2018

via Google ↗ · Report

We have been using Home Care Assistance for about 6 months and have found a higher level of service and responsibility when compared to other area companies offering the same service. Our experience has shown that the company's management is very important to receive a better daily service experience. If a family find that they need this type of service , I can recommend that contact Home Care Assistance and give them a chance. We tried 2 other companies and they did not cut it.

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By submitting, you're okay with us and Home Care Assistance of Lehigh Valley reaching out by phone, email or text.Always free for families. You choose which agencies hear from you, and we never rank agencies by what they pay us. An agency we introduce you to pays us a flat fee for the introduction, whether or not you hire them, never you. Those agreements are our only tie to the agencies we list. If an agency stops meeting our qualifications, for example its licence lapses, we stop listing it as an option. How we work · FAQ

Medicare Quality of Care

Home Care Assistance of Lehigh Valley is a Medicare-certified home health agency (certified since 1966). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.

Quality of patient care

3.0 / 5

Medicare star rating

Services offered

  • Skilled nursing
  • Physical therapy
  • Occupational therapy
  • Speech therapy
  • Medical social services
  • Home health aide

What patients say

5.0 / 5 patient survey rating

  • Would definitely recommend the agency80%US 79%
  • Rated their overall care 9 or 10 out of 1091%US 85%
  • Care was given in a professional way91%US 89%
  • The team communicated well89%US 86%
  • The team discussed medicines, pain and home safety84%US 82%

1,633 completed patient surveys, 28% response rate.

Hospital outcomes

  • Discharged to the community89%US 80%Better than
  • Readmitted to hospital after discharge (30 days) (lower is better)5%US 4%Worse than
  • Preventable hospital visits during care (lower is better)11%US 11%Same as

How patients did

  • Care started within 2 days of referral98%US 94%
  • Patients got better at walking or moving around84%US 83%
  • Patients got better at getting in and out of bed88%US 83%
  • Patients got better at bathing86%US 86%
  • Patients' breathing improved86%US 85%
  • Patients got better at taking medications correctly87%US 81%
  • Patients who had a fall with major injury (lower is better)1%US 1%
  • Patients with new or worsened pressure ulcers (lower is better)0%US 0%
  • Discharge function score met or exceeded expectations77%US 61%

Service area

Home Care Assistance of Lehigh Valley reports serving 118 ZIP codes, including Allentown, Bethlehem, Easton, East Stroudsburg, Albrightsville, Alburtis, Analomink, Aquashicola, Auburn, Bally and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.

Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 397023. National figures are the average across all certified agencies.

Frequently Asked Questions

What types of care does Home Care Assistance of Lehigh Valley offer?

Home Care Assistance of Lehigh Valley offers At-Home Care and Home Health.

Where is Home Care Assistance of Lehigh Valley located?

Home Care Assistance of Lehigh Valley is located at 1104 S Cedar Crest Blvd #200 in Allentown, Pennsylvania.

What do families say about Home Care Assistance of Lehigh Valley?

Home Care Assistance of Lehigh Valley carries a 4.6 out of 5 rating from 16 Google reviews. Families describe Home Care Assistance of Lehigh Valley as a reliable, professional in-home care agency that carefully matches caregivers to client needs. Reviewers, including a geriatric care manager, highlight strong management and compassionate, well-trained staff. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

Does Medicare cover care from Home Care Assistance of Lehigh Valley?

Yes. Home Care Assistance of Lehigh Valley is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 3.0 out of 5 stars.

Do I need a referral to use Home Care Assistance of Lehigh Valley?

For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.

How can families visit Home Care Assistance of Lehigh Valley?

Submit the Request Information form on this page, or contact Home Care Assistance of Lehigh Valley directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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