Home Care Answers

Brendan McCormick

Mar 2024

via Google ↗

Our agency has been partnering with HCA for over a year. Prior to this relationship, we managed every process in house. I could not be happier with the expertise that HCA brings to the table. They have been instrumental in many facets allowing my team to focus on other tasks. I highly recommend giving them a try.

Matthew Silver

Nov 2023

via Google ↗

When it comes to healthcare and making sure that your crossing your T's and dotting your I's when it comes to proper documentation standards that are required in our field of skilled home health, Home Care Answers is leading the way! Their team is made up of clinical professionals with nursing and physical therapy backgrounds just like the clinicians that work hard in our business to make it a five-star business helping our patients stay at home along with improving their quality of life. They are always available to answer questions and provide feedback both ways. Most importantly they stand behind what they do and offer the best insight and advice a growing company can ask for. The branch reports Home Care answers gives are extremely helpful to show how they're coding and quality assurance can increase claim payments based on the patient services needed and Case Mix with various Therapies. Most importantly if you want peace of mind and work in healthcare, you're going to want to hire a team that has your best interest in hand to continue succeeding. The quality assurance and coding process is easy from the time all documentation is submitted and their team is easily accessible allowing for a seamless process to export and bill claims properly making sure that everything is within Medicare guidelines. It's great to know that our business is backed by the best quality assurance and coding company a skilled home health company can ask for. This not only gives us an advantage over the competition, but keeps us moving in the right direction clinically and operationally with quality assurance and coding. 😊

Natalie Haveron

Nov 2023

via Google ↗

I’ve used Home Care Answers for our Home Health Coding for a few years now and could not be more impressed. They are really quick to turn the charts around and quality has been improved significantly in addition to our reimbursements. Carolyn and her team have always been very responsive and knowledgeable when we have questions or concerns. Keith has been great on the business side of things- he keeps us up to date with our reports, any changes we need to be aware of etc. The ROI using them has been significant! It has also given me peace of mind as a Clinical Director that we are sending Medicare the best documentation possible. I give them a 10/10!!!

Shalee Salerno

Aug 2021

via Google ↗

I have worked with HCA for many years and wouldn't dream of using anyone else. We utilize them for our Oasis coding and audit. They stay updated on all the new things going on. They have been an amazing resource for our Oasis questions. They are very knowledgeable and I would recommend them to everybody.

Jen Tischer

Aug 2021

via Google ↗

Hands down the best decision our agency has made outsourcing our coding and OASIS review! We have learned so much from Home Care Answers and I will say professionally for myself have received very useful guidance and metrics to assist in improving quality measures and efficiency with clinical teams. Keith, and really the whole team, has always gone above and beyond what was asked.