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Holly Hill Nursing & Rehabilitation Center

100 Kingston Rd

4.3(55 ratings)· Sulphur average: 4.5

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Holly Hill Nursing & Rehabilitation Center, photo 11 / 4

Quick Facts

Total units
200
Medicare rating
1 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
200

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Reviews for Holly Hill are sharply divided: several describe attentive nursing, therapy, and wound-care staff who helped residents recover and feel respected, while others report serious neglect, including a resident left in soiled bedding for hours. One reviewer also raised concerns that some positive reviews were written by staff members who didn't disclose their employment.

What reviewers praise

  • Rehab and therapy team praised for helping residents recover
  • Staff described as kind, attentive, and respectful
  • Wound care nursing specifically noted as skilled
  • One reviewer cited recent improvements at the facility
  • Facility described as clean and calm

What reviewers flag

  • One detailed report of a resident left in soiled bedding for hours
  • One reviewer alleged staff wrote positive reviews without disclosing employment
  • Reviews show inconsistent care quality between accounts
  • No published pricing information available

AI-generated from reviews and community data.

Holly Hill Nursing & Rehabilitation Center is a senior living community in Sulphur, Louisiana offering Skilled Nursing / Long Term Care, Memory Care and Respite / Short-Term Care. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 4.3 out of 5 across 55 reviews.

About Holly Hill Nursing & Rehabilitation Center

Holly Hill Nursing & Rehabilitation Center is a skilled nursing and long-term care community in Sulphur, Louisiana, operated by Tutera Senior Living & Health Care. Licensed for up to 200 residents, the center is Medicare and Medicaid certified and staffed 24 hours with registered nurses, nursing assistants, and on-site clinical support.

The facility offers medication management, emergency call systems, housekeeping, social activities, and wheelchair accessibility. Amenities include gathering and activity spaces, and security services are available.

Reviews are sharply divided. Some reviewers praised the quality of care, therapies, and staff attentiveness, noting the facility feels clean and calm with respectful treatment and straightforward communication. Others reported serious concerns about neglect and basic care, describing treatment as deplorable. One reviewer noted the importance of visiting in person and questioned the authenticity of some online reviews. The CMS overall rating is 1 out of 5 stars.

Types of Care at Holly Hill Nursing & Rehabilitation Center

Memory CareRespite / Short-Term CareSkilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Wheelchair Accessible

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Medication Management
  • On-Site Nurse (RN)
  • Security

Activities

  • Social Activities

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Reviews of Holly Hill Nursing & Rehabilitation Center

4.3overall · 55 ratings combined

4.3★ on Google (55)

Doris Washington

Jun 2026

via Google ↗ · Report

I would like to thank God and the Holly Hill nursing and rehabilitation center for taking such good care of me and putting me back on my feet. The care and therapies were superb. Heartfelt thanks go out to every member of my team including but not limited to Dr Talbert, NP Cindy, my nurses Barbara, Denise, Desiree, Lee, Lisa, Geneva, Nursing Assistants: Veronica, Cam and Shannon St: Olivia and Sarah, PT: Ashley and Oliver OT Kirsten and Airene and HK, Whitney. I cannot forget the team that kept me entertained with bingo and other games. Rhodesia and Crystal. Always behind the scenes are Padra Admin Kierra in the business office and Crystal asst Don. There to greet me on my first day was Mr Daniel Washington, Don and son of one of my longtime coworkers many years ago. There to bid me off and help me with housing and any other help that I required was Ms Veronica. All were so good and helpful and I cannot thank them enough for giving me Godly care. God bless you all and any I may have missed.

The Righteous Shall Prevail

Jan 2026

via Google ↗ · Report

If you are seeking a suitable home for your loved one, I recommend that you personally visit the facility. While reviews should be considered, it is important to note that a significant number of these reviews are written by current employees. However, when the Administrator (Nomica Guillory), the Administrator in training (Padra Francois), the Nurse (Ashley), and other staff members write these positive reviews, they are NOT disclosing their employment status at the nursing home. For a genuine assessment of the nursing home’s performance on both state and federal levels, I suggest researching Louisiana State Nursing Home Reviews online. You may be surprised by the findings.

Ingrid Minor

Dec 2025

via Google ↗ · Report

The staff are kind and attentive, and residents appear well cared for. The facility is clean and calm, and communication has been straightforward when questions come up. Overall, it feels like a place where people are treated with respect and their day-to-day needs are thoughtfully managed.

Stacy Shannon

Oct 2025

via Google ↗ · Report

Do not deliver your loved ones to this place. My experience was terrible. Treatment of my father was deplorable. I pulled him out today. If you cant trust the people paid to take care of your loved ones, keeping them home is your only option. I would have people visit him when I couldn't be there and they still left my father in his own bodily waste for hours. I was told he was found wet at 7:30 a.m. so why was it after 10 before he was taken to the shower? The mattress was soaked at 7:30. So why was he "cleaned up" then left to eat breakfast in his saturation. Puddles on the floor, proving they hadn't cleaned. My poor niece, witnessed her grandfather in this state and thankfully called me. I quickly made my way there and filed a report. Next time anyone ask you about putting someone you love in a facility, remember this, no one loves your people the way you do. These people are luck I gave one star and didn't call the police.

Ashley Henry

Jun 2025

via Google ↗ · Report

While inquiring about a nursing home in the area this facility's name came up. This facility has made major improvements. The staff works tirelessly for all residents and can be very informative with any issues or concerns. I have also had an astounding experience with the wound care nurse(reasoning for interest in facility). The care for the residents and advice on proper procedures for wounds were astounding

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Government Inspection History

16 inspection visits in the last three years, 61 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Apr 15, 2026Fire Safety StandardHealth Standard9 citations
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 7, 2026

  • Ensure each resident receives an accurate assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 7, 2026

  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 7, 2026

  • Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 7, 2026

  • Dispose of garbage and refuse properly.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 7, 2026

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 7, 2026

  • Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 7, 2026

  • Install smoke barrier doors that can resist smoke for at least 20 minutes.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 7, 2026

  • Meet other general requirements that are deficient.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 5, 2026

Mar 24, 2026Health Complaint1 citation
  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionPast Non-Compliance

Aug 27, 2025Health Complaint5 citations
  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 15, 2025

  • Respond appropriately to all alleged violations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 15, 2025

  • Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 15, 2025

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 15, 2025

  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 15, 2025

Apr 15, 2025Fire Safety StandardHealth Standard12 citations
  • Have a plan that describes the process for conducting QAPI and QAA activities.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 2, 2025

  • Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 2, 2025

  • Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 2, 2025

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 2, 2025

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 2, 2025

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 2, 2025

  • Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 2, 2025

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 2, 2025

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 2, 2025

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 2, 2025

  • Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 2, 2025

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 2, 2025

Feb 26, 2025Health Complaint1 citation
  • Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Mar 28, 2025

Feb 12, 2025Health Complaint3 citations
  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Feb 28, 2025

  • Ensure each resident receives an accurate assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 28, 2025

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 28, 2025

Dec 11, 2024Health Complaint1 citation
  • Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jan 3, 2025

Oct 15, 2024Health Complaint3 citations
  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 5, 2024

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 5, 2024

  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 5, 2024

Sep 5, 2024Health Complaint4 citations
  • Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Oct 11, 2024

  • Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Oct 11, 2024

  • Provide enough food/fluids to maintain a resident's health.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Oct 11, 2024

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Oct 11, 2024

Jun 10, 2024Health Complaint2 citations
  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jul 5, 2024

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 5, 2024

Apr 24, 2024Fire Safety StandardHealth Standard6 citations
  • Administer the facility in a manner that enables it to use its resources effectively and efficiently.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 3, 2024

  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 3, 2024

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 3, 2024

  • Ensure each resident receives an accurate assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 3, 2024

  • Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 3, 2024

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 3, 2024

Apr 9, 2024Health Complaint4 citations
  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected May 3, 2024

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected May 3, 2024

  • Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected May 3, 2024

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 3, 2024

Mar 26, 2024Health Complaint2 citations
  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 26, 2024

  • Ensure that residents are free from significant medication errors.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 26, 2024

Jan 30, 2024Health Complaint3 citations
  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 16, 2024

  • Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 16, 2024

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 16, 2024

Dec 28, 2023Health Complaint1 citation
  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jan 26, 2024

Sep 25, 2023Health Complaint4 citations
  • Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 30, 2023

  • Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 30, 2023

  • Develop, implement, and/or maintain an effective training program for all new and existing staff members.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 30, 2023

  • Allow residents to self-administer drugs if determined clinically appropriate.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 30, 2023

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Holly Hill Nursing & Rehabilitation Center offer?

Holly Hill Nursing & Rehabilitation Center offers Memory Care, Respite / Short-Term Care and Skilled Nursing / Long Term Care.

Does Holly Hill Nursing & Rehabilitation Center offer respite or short-term stays?

Yes. Holly Hill Nursing & Rehabilitation Center lists respite and short-term care among its options. A respite stay gives a family caregiver a planned break while your loved one receives full care, and it also works as a low-commitment trial before a permanent move.

Where is Holly Hill Nursing & Rehabilitation Center located?

Holly Hill Nursing & Rehabilitation Center is located at 100 Kingston Rd in Sulphur, Louisiana.

What do families say about Holly Hill Nursing & Rehabilitation Center?

Holly Hill Nursing & Rehabilitation Center carries a 4.3 out of 5 rating from 55 Google reviews. Reviews for Holly Hill are sharply divided: several describe attentive nursing, therapy, and wound-care staff who helped residents recover and feel respected, while others report serious neglect, including a resident left in soiled bedding for hours. One reviewer also raised concerns that some positive reviews were written by staff members who didn't disclose their employment. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

How did Holly Hill Nursing & Rehabilitation Center do on recent health and safety inspections?

Holly Hill Nursing & Rehabilitation Center had 16 government inspection visits in the last three years, with 61 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Holly Hill Nursing & Rehabilitation Center?

Submit the Request Information form on this page, or contact Holly Hill Nursing & Rehabilitation Center directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

Work at Holly Hill Nursing & Rehabilitation Center? Claim this listing to update photos, pricing, and details. It's free.

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