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Hillside Manor Rehabilitation

182 15 Hillside Avenue

4.5(382 ratings)

Hillside Manor Rehabilitation — photo 11 / 5

Quick Facts

Total units
400
Medicare rating
3 of 5

CMS Care Compare

Ownership
For profit, Limited Liability company
Certified beds
400
Ownership
Family-owned and operated since 1975
Specialty unit
Dedicated unit for residents of Indian descent
Hospital ties
Affiliated with major NYC-area hospitals
Focus
Short-term rehab aimed at fast functional recovery

What Families Think

Reviewers describe mixed experiences at Hillside Manor, with several praising attentive nurses and CNAs on specific floors, while others report serious concerns about communication and discharge decisions. The facility has served Queens for nearly five decades and recently added a culturally specific unit for residents of Indian descent.

The Good

  • Nurses and CNAs praised by name for attentiveness
  • Front desk staff described as courteous and efficient
  • Family-owned facility serving Queens since 1975
  • Culturally sensitive unit for Indian residents

The Bad

  • One report of being denied release during a medical emergency
  • One report of dismissive, unprofessional phone communication
  • One reviewer noted outdated beds needing upgrades

AI-generated from reviews and community data.

About Hillside Manor Rehabilitation

Hillside Manor Rehab & Extended Care Center is a skilled nursing and rehabilitation facility serving the Queens community in Jamaica, New York. Since 1975, this family-owned business has provided comprehensive care through a professional staff of doctors, nurses, rehabilitative specialists, therapeutic recreation leaders, and social workers.

The facility offers short-term rehabilitation programs designed for residents seeking to regain maximum functional independence in the shortest duration of time. Hillside Manor is affiliated with major hospitals throughout the New York Metropolitan area and is easily accessible via public transportation and major thoroughfares.

The facility emphasizes meaningful, enjoyable therapeutic activities, with dedicated recreation professionals who promote the importance of engaging programs for residents. Hillside Manor recently opened Mera Chota Gar (My Small House), a newly dedicated, culturally sensitive unit specifically for residents of Indian descent.

The community's philosophy centers on creating an environment where residents are cared for with respect and compassion. Hillside Manor has served the greater Queens community and surrounding five boroughs of New York City for nearly five decades.

Types of Care

Skilled Nursing / Long Term Care

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Reviews

4.5overall · 382 ratings combined

4.5★ on Google (382)

Mahajuba Banu

Jun 2026

via Google

At first I thought this establishment was a great place when I came here with my Aunt. She was doing fine at first straight from the hospital. The staff were really nice and caring towards her. A day or two later my aunt had a stroke and they did not want to release the patient. We couldn’t even take her to the hospital until they get approval from health insurance to let her go. They also do not have proper care for a stroke and they justified saying that we can at least see her at the rehab & in the hospital we will not be able to see her because she will be in the ICU.

Pepunb

Mar 2026

via Google

the nurses on the 10th floor where my mother is staying are very attentive. the CNA’s eapecially Venus also takes good tave care of my mother. special shout out to nurses Joy, Ms. williams and Ms. Kadar for taking good care of my mother. We are very gratheful for knowing all of theses people.

The Gamers

Feb 2026

via Google

I recently had a very disappointing experience when attempting to contact this facility regarding a family inquiry. The individual who answered the phone was dismissive, spoke over me repeatedly, and was unwilling to provide basic professionalism during the interaction. Clear and respectful communication is especially important in healthcare environments, particularly when families are trying to obtain information or support. Unfortunately, the tone and handling of the call did not reflect the level of compassion or professionalism one would expect from a care facility. I hope leadership reviews phone communication practices to ensure that all callers — especially those in vulnerable situations — are treated with respect moving forward.

jennifer Johnson

Feb 2026

via Google

The staff at the front desk was courteous and efficient. Upstairs the nursing staff/pca’s were very professional and helpful. They went the extra mile to make sure my aunt was comfortable and had everything she needed. They were kind and supportive.

Denise Hill

Dec 2025

via Google

Staff was very humble, however, I only stayed 1 hr. Because the patient came in the pm. It is defiantly not a 5 star facility, and the beds needs to be upgraded. Praying the rehab goes great.

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Frequently Asked Questions

What types of care does Hillside Manor Rehabilitation offer?

Hillside Manor Rehabilitation offers Skilled Nursing / Long Term Care.

Where is Hillside Manor Rehabilitation located?

Hillside Manor Rehabilitation is located at 182 15 Hillside Avenue in Jamaica Est, New York.

What do families say about Hillside Manor Rehabilitation?

Reviewers describe mixed experiences at Hillside Manor, with several praising attentive nurses and CNAs on specific floors, while others report serious concerns about communication and discharge decisions. The facility has served Queens for nearly five decades and recently added a culturally specific unit for residents of Indian descent.

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