Rose Bonner
Aug 2025
WAS VERY PLEASED WITH THE HELPOF TATA YANCY AND STAFF. NURSING AIDES WERE AWESOME 👌
Hillcrest Home
14688 Illinois Highway 82
3.6(11 ratings)
1 / 3Quick Facts
- Total units
- 99
What Families Think
Hillcrest Home is a skilled nursing and long-term care community in Geneseo, Illinois, with a 3.6 out of 5 rating from a small number of Google reviews. Feedback is split: some families praise attentive aides and pandemic-era care, while others raise serious concerns about hygiene practices and staff conduct.
The Good
- Nursing aides described as awesome and attentive
- Staff praised for extra effort during COVID-19
- Specific staff member singled out for helpfulness
The Bad
- Multiple reports of staff skipping proper hand hygiene and gloves
- Repeated complaints about rude or unkind nursing staff
- One report alleging unequal treatment of residents by race
AI-generated from reviews and community data.
About Hillcrest Home
Hillcrest Home is a skilled nursing / long term care community in Geneseo, Illinois. The community is licensed for up to 99 residents.
Families rate Hillcrest Home 3.6 out of 5 based on 11 Google reviews.
Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.
Types of Care
Skilled Nursing / Long Term Care
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Help Me ChooseReviews
3.6overall · 11 ratings combined
3.6★ on Google (11)
Kwaja Brown
May 2024
This facility is NOT top notch and if they provide the best care why they don’t use SOAP AND WATER? THE STAFF DOES NOT PERFORM HAND HYGIENE NOR THE CARE AS THEY SHOULD FOR THE RESIDENTS. THE NURSES ARE MEAN GIRLS
Brea Brown
Jan 2024
First off this is NOT a 5 star facility! I picked up with agency for the weekend and the residents were SHOCKED I was using soap and water when I was providing care. Their regular staff does NOT wear gloves or do proper hand washing! I did more work than the actual staff. The older ladies in the kitchen are rude! Some of the nurses were “mean girls”! This is one facility I would NOT put my own family in and they are not to friendly to the brown skinned people. I feel sorry for the residents! UPDATE: THE NURSE LIED AND SAID SHE ASKED ME TO TAKE PPL OUT THE DINING ROOM WHICH WAS NOT THE TRUE..I WAS ALREADY TAKING RESIDENTS OUT OF THE DINING ROOM!!
Allen Whitmore
May 2020
I would have given 5 stars a year ago. I would give more now. They have gone over and above during COVID-19.
Frequently Asked Questions
What types of care does Hillcrest Home offer?
Hillcrest Home offers Skilled Nursing / Long Term Care.
Where is Hillcrest Home located?
Hillcrest Home is located at 14688 Illinois Highway 82 in Geneseo, Illinois.
What do families say about Hillcrest Home?
Hillcrest Home is a skilled nursing and long-term care community in Geneseo, Illinois, with a 3.6 out of 5 rating from a small number of Google reviews. Feedback is split: some families praise attentive aides and pandemic-era care, while others raise serious concerns about hygiene practices and staff conduct.
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Nearby Communities
Other senior living options within 25 miles of Geneseo.
