Crystal Smith
Sep 2025
I want to talk to someone above them! I don't want ANYONE located at Corbin center I want someone ABOVE!
Hillcrest Health And Rehabilitation Center
1245 American Greeting Card Road2.6(14 ratings)· Corbin average: 4.5
1 / 5Quick Facts
- Total units
- 120
- Medicare rating
- 3 of 5
- Ownership
- For profit, Corporation
- Certified beds
- 120
- Inspections
- View history (15 citations)
- Therapy services
- On-site physical, occupational, and speech therapy
CMS Care Compare
What Families Think
Reviews for Hillcrest Health And Rehabilitation Center are sharply divided: some families praise the rehab team and describe feeling cared for like family, while others raise serious concerns about staff treatment of residents and fairness toward CNAs. The overall Google rating reflects this split, with a small number of reviews split between very positive and very negative experiences.
The Good
- Rehab department described as excellent and caring
- Families say they were treated like family
- Praise for front office and kitchen staff
- Reviewer says mother received great care
The Bad
- Multiple reports of residents being treated poorly by some staff
- One report that CNAs are not treated fairly
- One reviewer wanted to escalate concerns above local management
- Mixed, polarized reviews with several 1-star ratings
AI-generated from reviews and community data.
Hillcrest Health And Rehabilitation Center is a senior living community in Corbin, Kentucky offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 2.6 out of 5 across 14 reviews.
About Hillcrest Health And Rehabilitation Center
Hillcrest Health And Rehabilitation Center in Corbin, Kentucky provides long-term care and short-term rehabilitation services.
The community is home to residents with diverse backgrounds, including honored war veterans and survivors of the Great Depression. Staff emphasize their commitment to serving resident needs within a culture centered on teamwork and quality care.
The facility welcomes volunteers who have the opportunity to meet and connect with residents, fostering meaningful relationships within the community.
Types of Care at Hillcrest Health And Rehabilitation Center
Skilled Nursing / Long Term Care
Amenities
Room Amenities
- Cable or Satellite TV
- Emergency Call System
- Private Bathroom
- Private Rooms
- Wheelchair Accessible
Meals & Dining
- Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
- Restaurant style Dining Room
Community Amenities
- 24-Hour Staff
- Gathering / Activity Spaces
- Housekeeping
- Laundry Service
- Medication Management
- On-Site Nurse (RN)
- Security
Activities
- Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)
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Help Me ChooseReviews of Hillcrest Health And Rehabilitation Center
2.6overall · 14 ratings combined
2.6★ on Google (14)
Lisa Bryant
Mar 2025
I wouldn't even give em 1 star if I had the option to do so.
Cookie Bledsoe
Feb 2021
I have been placed in the care of Hillcrest Health and Rehab 3 different times, and each time I was made to feel like I was with family. The Rehab department is excellent to work with, so helpful and caring. I recommend this facility to anyone needing rehab or a facility for a loved one, long term or short stay. From the front office staff to the kitchen they are a very special group of people, Thanks to all of them.
Lauri Perry
Jul 2020
They take great care of my mother and the rest of the residents.
Kelly Rogers
Oct 2018
CNAs are not treated fair and do everything for residents except give them their meds and the way the residents get talked to by some of the staff and treated the state needs to be involved more
Government Inspection History
3 inspection visits in the last three years, 15 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Aug 22, 2025Fire Safety StandardHealth ComplaintHealth Standard5 citations
Ensure proper usage of power strips and extension cords.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 18, 2025
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 7, 2025
Respond appropriately to all alleged violations.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 7, 2025
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 7, 2025
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 7, 2025
Aug 16, 2024Fire Safety StandardHealth Standard8 citations
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 20, 2024
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 20, 2024
Provide properly protected cooking facilities.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 20, 2024
Ensure proper usage of power strips and extension cords.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 20, 2024
Install corridor and hallway doors that block smoke.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 20, 2024
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 30, 2024
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 30, 2024
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 30, 2024
Jun 27, 2019Fire Safety StandardHealth Standard2 citations
Ensure that residents are free from significant medication errors.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 18, 2019
Ensure each resident receives an accurate assessment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 17, 2019
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Frequently Asked Questions
What types of care does Hillcrest Health And Rehabilitation Center offer?
Hillcrest Health And Rehabilitation Center offers Skilled Nursing / Long Term Care.
Where is Hillcrest Health And Rehabilitation Center located?
Hillcrest Health And Rehabilitation Center is located at 1245 American Greeting Card Road in Corbin, Kentucky.
What do families say about Hillcrest Health And Rehabilitation Center?
Reviews for Hillcrest Health And Rehabilitation Center are sharply divided: some families praise the rehab team and describe feeling cared for like family, while others raise serious concerns about staff treatment of residents and fairness toward CNAs. The overall Google rating reflects this split, with a small number of reviews split between very positive and very negative experiences.
How did Hillcrest Health And Rehabilitation Center do on recent health and safety inspections?
Hillcrest Health And Rehabilitation Center had 3 government inspection visits in the last three years, with 15 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
How can families visit Hillcrest Health And Rehabilitation Center?
Submit the Request Information form on this page to connect with Hillcrest Health And Rehabilitation Center and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Hillcrest Health And Rehabilitation Center? Claim this listing to update photos, pricing, and details. It's free.
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