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Highlands of Bella Vista Health & Rehab

670 Rogers Road

3.9(47 ratings)· Bella Vista average: 4.3

Highlands of Bella Vista Health & Rehab, photo 11 / 5

Quick Facts

Total units
90
Medicare rating
3 of 5

CMS Care Compare

Ownership
For profit, Limited Liability company
Certified beds
90
Reported daily rate
One reviewer cited a $286/day charge

What Families Think

Highlands of Bella Vista Health & Rehab is a skilled nursing and rehabilitation facility that receives a 3.9 Google rating from 47 reviews, with most reviewers praising the compassionate, attentive staff and clean environment. However, one detailed and serious account describes neglectful care, raising real concerns worth investigating further.

The Good

  • Staff described as caring and compassionate
  • Facility kept clean and welcoming
  • Residents' physical and emotional needs prioritized
  • Family involvement encouraged with activities and meals
  • Professionalism praised across CNA, nursing, and dietary staff

The Bad

  • One detailed report of neglect: poor hygiene, bedsores, understaffing
  • One report meals were unreachable or inedible for a resident
  • One report of inadequate staff assistance during mealtimes

AI-generated from reviews and community data.

Highlands of Bella Vista Health & Rehab is a senior living community in Bella Vista, Arkansas offering Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 3.9 out of 5 across 47 reviews.

About Highlands of Bella Vista Health & Rehab

Highlands of Bella Vista Health & Rehab is a skilled nursing facility in Bella Vista, Arkansas, providing rehabilitation and long-term care services. The facility specializes in helping patients recover from events or illnesses that have affected their functional abilities through resident-specific therapy and nursing services.

The community's rehabilitation program focuses on restoring patients to their optimal level of function and capability. When residents are unable to return home, the facility offers long-term care in a home-like environment designed to support ongoing health needs.

The facility complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. The community provides information and services in multiple languages including Spanish, Vietnamese, Marshallese, Chinese, Lao, Tagalog, Arabic, German, French, Hmong, Korean, Portuguese, Japanese, Hindi, and Gujarati.

Types of Care at Highlands of Bella Vista Health & Rehab

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Medication Management
  • On-Site Nurse (RN)

Activities

  • Birthday / Holiday Parties
  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Help Me Choose

Reviews of Highlands of Bella Vista Health & Rehab

3.9overall · 47 ratings combined

3.9★ on Google (47)

Jeremy Nichols

May 2026

via Google

You can tell the team takes pride in caring for their residents. The facility is welcoming, and the staff consistently demonstrates professionalism, compassion, and commitment to excellent care.

FakeGinger 024

Mar 2026

via Google

This place is really awesome. They care deeply for the residents and the staff is pretty cool too. It feels like my home away from home. Every place has their downfalls. But highlands really is THE place to take loved ones in NWA. Theyre loved there. Truly.

Robin Kelly

Mar 2026

via Google

This facility is clean and is always putting the care of residents first! They make sure that every residents need is met! lastly the CNAs, Nurses, Administration staff, and Dietary staff are over amazing!❤️

Alexus Underwood

Nov 2025

via Google

The Highlands of Bella Vista is a great facility where resident care is the utmost priority. While visiting the facility with my own children, we often visit with residents within the facility taking part in activities, holiday functions, and meals. It is apparent that employees at this facility love the residents they care for and create a homey environment while prioritizing physical, medical, and emotional needs.

jorja schlapp

Nov 2025

via Google

Highlands Rehab Bella Vista was where my dad diabetic bedridden was.I witness poor hygiene care his face wasn't wiped off,nails trimmed or shaven.Dad was not dressed warmly with long sleeves or warm enough blanket with room so cold.Dad told me he had to stay in his diahhea Bm which caused his sore broken down skin. Bedsores.I heard dad cry out from being cleaned up while waiting to visit in roommate Mark space visiting with him.Need better bowel monitoring for laxitive stool softners.I witness dad meal tray unreachable to eat meal or meat to salty or over cooked & dried out.Rehab didn't have enough staff stated an aide to help my dad eat.No other food options offered didn't cater.They didn't care if dad starved.I started coming to assist dad with meals.Teresa & staff turned dad's bed the opposite direction to the wall so he couldn't see from his window the birds or tv.This upset my dad extremely they wouldn't listen to his needs.Rehab wanted my dad death he was a problem for them.Dad died of Diabetic protein calorie malnitrution.He is greatly missed.Dad was Neglected he told me or I witnessed. for $286.00 a day.This rehab doesn't deserve to care for anyone else if they couldn't care for my dad.

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Government Inspection History

5 inspection visits in the last three years, 24 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Nov 26, 2025Health Complaint1 citation
  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionPast Non-Compliance

Nov 21, 2024Fire Safety StandardHealth Standard3 citations
  • Properly provide smoke detection systems in areas open to corridors.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 21, 2024

  • Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 21, 2024

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 21, 2024

Nov 10, 2023Fire Safety StandardHealth Standard6 citations
  • Ensure that residents are free from significant medication errors.

    Severity J of L: immediate jeopardy, isolatedCorrected Dec 4, 2023

  • Properly provide smoke detection systems in areas open to corridors.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 4, 2023

  • Implement emergency and standby power systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 4, 2023

  • Ensure medication error rates are not 5 percent or greater.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 4, 2023

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 4, 2023

  • Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 4, 2023

Jul 26, 2023Health Complaint2 citations
  • Plan the resident's discharge to meet the resident's goals and needs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 24, 2023

  • Provide for the safe, appropriate administration of IV fluids for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 24, 2023

Aug 11, 2022Fire Safety StandardHealth Standard12 citations
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 3, 2022

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 3, 2022

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 10, 2022

  • Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 3, 2022

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 3, 2022

  • Assess the resident when there is a significant change in condition

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 10, 2022

  • Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 3, 2022

  • Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 10, 2022

  • Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 10, 2022

  • PASARR screening for Mental disorders or Intellectual Disabilities

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 10, 2022

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 3, 2022

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 10, 2022

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Highlands of Bella Vista Health & Rehab offer?

Highlands of Bella Vista Health & Rehab offers Skilled Nursing / Long Term Care.

Where is Highlands of Bella Vista Health & Rehab located?

Highlands of Bella Vista Health & Rehab is located at 670 Rogers Road in Bella Vista, Arkansas.

What do families say about Highlands of Bella Vista Health & Rehab?

Highlands of Bella Vista Health & Rehab is a skilled nursing and rehabilitation facility that receives a 3.9 Google rating from 47 reviews, with most reviewers praising the compassionate, attentive staff and clean environment. However, one detailed and serious account describes neglectful care, raising real concerns worth investigating further.

How did Highlands of Bella Vista Health & Rehab do on recent health and safety inspections?

Highlands of Bella Vista Health & Rehab had 5 government inspection visits in the last three years, with 24 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Highlands of Bella Vista Health & Rehab?

Submit the Request Information form on this page to connect with Highlands of Bella Vista Health & Rehab and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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