Jeremy Nichols
May 2026
You can tell the team takes pride in caring for their residents. The facility is welcoming, and the staff consistently demonstrates professionalism, compassion, and commitment to excellent care.
1 / 5CMS Care Compare
Highlands of Bella Vista Health & Rehab is a skilled nursing and rehabilitation facility that receives a 3.9 Google rating from 47 reviews, with most reviewers praising the compassionate, attentive staff and clean environment. However, one detailed and serious account describes neglectful care, raising real concerns worth investigating further.
AI-generated from reviews and community data.
Highlands of Bella Vista Health & Rehab is a senior living community in Bella Vista, Arkansas offering Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 3.9 out of 5 across 47 reviews.
Highlands of Bella Vista Health & Rehab is a skilled nursing facility in Bella Vista, Arkansas, providing rehabilitation and long-term care services. The facility specializes in helping patients recover from events or illnesses that have affected their functional abilities through resident-specific therapy and nursing services.
The community's rehabilitation program focuses on restoring patients to their optimal level of function and capability. When residents are unable to return home, the facility offers long-term care in a home-like environment designed to support ongoing health needs.
The facility complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. The community provides information and services in multiple languages including Spanish, Vietnamese, Marshallese, Chinese, Lao, Tagalog, Arabic, German, French, Hmong, Korean, Portuguese, Japanese, Hindi, and Gujarati.
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Help Me Choose3.9overall · 47 ratings combined
3.9★ on Google (47)
Jeremy Nichols
May 2026
You can tell the team takes pride in caring for their residents. The facility is welcoming, and the staff consistently demonstrates professionalism, compassion, and commitment to excellent care.
FakeGinger 024
Mar 2026
This place is really awesome. They care deeply for the residents and the staff is pretty cool too. It feels like my home away from home. Every place has their downfalls. But highlands really is THE place to take loved ones in NWA. Theyre loved there. Truly.
Robin Kelly
Mar 2026
This facility is clean and is always putting the care of residents first! They make sure that every residents need is met! lastly the CNAs, Nurses, Administration staff, and Dietary staff are over amazing!❤️
Alexus Underwood
Nov 2025
The Highlands of Bella Vista is a great facility where resident care is the utmost priority. While visiting the facility with my own children, we often visit with residents within the facility taking part in activities, holiday functions, and meals. It is apparent that employees at this facility love the residents they care for and create a homey environment while prioritizing physical, medical, and emotional needs.
jorja schlapp
Nov 2025
Highlands Rehab Bella Vista was where my dad diabetic bedridden was.I witness poor hygiene care his face wasn't wiped off,nails trimmed or shaven.Dad was not dressed warmly with long sleeves or warm enough blanket with room so cold.Dad told me he had to stay in his diahhea Bm which caused his sore broken down skin. Bedsores.I heard dad cry out from being cleaned up while waiting to visit in roommate Mark space visiting with him.Need better bowel monitoring for laxitive stool softners.I witness dad meal tray unreachable to eat meal or meat to salty or over cooked & dried out.Rehab didn't have enough staff stated an aide to help my dad eat.No other food options offered didn't cater.They didn't care if dad starved.I started coming to assist dad with meals.Teresa & staff turned dad's bed the opposite direction to the wall so he couldn't see from his window the birds or tv.This upset my dad extremely they wouldn't listen to his needs.Rehab wanted my dad death he was a problem for them.Dad died of Diabetic protein calorie malnitrution.He is greatly missed.Dad was Neglected he told me or I witnessed. for $286.00 a day.This rehab doesn't deserve to care for anyone else if they couldn't care for my dad.
5 inspection visits in the last three years, 24 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionPast Non-Compliance
Properly provide smoke detection systems in areas open to corridors.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 21, 2024
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 21, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 21, 2024
Ensure that residents are free from significant medication errors.
Severity J of L: immediate jeopardy, isolatedCorrected Dec 4, 2023
Properly provide smoke detection systems in areas open to corridors.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 4, 2023
Implement emergency and standby power systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 4, 2023
Ensure medication error rates are not 5 percent or greater.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 4, 2023
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 4, 2023
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 4, 2023
Plan the resident's discharge to meet the resident's goals and needs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 24, 2023
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 24, 2023
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 3, 2022
Provide safe and appropriate respiratory care for a resident when needed.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 3, 2022
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 10, 2022
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 3, 2022
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 3, 2022
Assess the resident when there is a significant change in condition
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 10, 2022
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 3, 2022
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 10, 2022
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 10, 2022
PASARR screening for Mental disorders or Intellectual Disabilities
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 10, 2022
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 3, 2022
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 10, 2022
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Highlands of Bella Vista Health & Rehab offers Skilled Nursing / Long Term Care.
Highlands of Bella Vista Health & Rehab is located at 670 Rogers Road in Bella Vista, Arkansas.
Highlands of Bella Vista Health & Rehab is a skilled nursing and rehabilitation facility that receives a 3.9 Google rating from 47 reviews, with most reviewers praising the compassionate, attentive staff and clean environment. However, one detailed and serious account describes neglectful care, raising real concerns worth investigating further.
Highlands of Bella Vista Health & Rehab had 5 government inspection visits in the last three years, with 24 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
Submit the Request Information form on this page to connect with Highlands of Bella Vista Health & Rehab and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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