Highland Trail is an assisted living and independent living community in Broomfield, Colorado, serving older adults who want relief from home maintenance and the benefits of communal living. The community operates across three stories and accommodates residents seeking varying levels of care and independence.
Families consistently praise the staff's genuine care and attentiveness. Multiple reviewers highlight named staff members going above and beyond, cooking, performing maintenance, greeting residents by name each morning, and pitching in across roles. The dining program draws repeated mention, with families noting three daily meals with menu options and strong food quality evidenced by consistent meal attendance. Activities include weekly bingo, entertainment, and a transportation program for shopping and medical appointments.
The physical environment receives steady appreciation for cleanliness and upkeep. One family noted the community feels "welcoming" with "residents happy and will even come up and talk to you." However, some families have flagged operational concerns: inconsistent management staffing, billing department communication gaps, and occasional onboarding clarity issues, though at least one family reported such matters resolved through conversation.
Highland Trail holds a 4.1/5 rating across 64 Google reviews. The majority of feedback is strongly positive, though a small number of longer-term residents report systemic frustrations with management turnover and follow-through on resident concerns.
