Bianca Marie Lin W
Jul 2026
Good management, caring staff, and residency.
1 / 8Quick Facts
- Medicare rating
- 3 of 5
- Ownership
- For profit, Corporation
- Certified beds
- 155
- Inspections
- View history (51 citations)
- Behavioral care unit
- Secured unit with consulting psychiatrist for behavioral needs
- Transportation
- Private bus for off-site resident outings
- Rehab wing layout
- Rehab unit has its own dining area, private rooms
CMS Care Compare
What Families Think
Reviews for Hickory Ridge are sharply divided: several families describe serious neglect, unanswered call lights, and unsanitary conditions, while others praise specific nurses, aides, and therapy staff for compassionate, attentive care. Google ratings average 3.2 from 54 reviews, reflecting this inconsistency in experience.
The Good
- Therapy staff frequently singled out as excellent
- Several reviewers named specific caring nurses and aides
- One reviewer praised handling of advanced dementia needs
- Secured units for memory and behavioral care
- Off-site outings via private facility bus
The Bad
- Multiple reports of unanswered call lights, sometimes over an hour
- Several reviewers describe residents left wet or unclean for long periods
- Repeated complaints about strong odors and unsanitary conditions
- Multiple reports of theft of residents' money or belongings
- Several reviewers cite understaffing and slow response times
- One report of pressure for upfront payment despite Medicare coverage
AI-generated from reviews and community data.
Hickory Ridge Nursing & Rehab Center is a senior living community in Akron, Ohio offering Skilled Nursing / Long Term Care, Memory Care and Respite / Short-Term Care. Amenities include Professional Chef, Outdoor Patio and Gathering / Activity Spaces. Families rate it 3.2 out of 5 across 54 reviews.
About Hickory Ridge Nursing & Rehab Center
Welcome to Hickory Ridge
"A Culture of Care"
It is our mission to make a difference in the lives of the people we serve. Following our company's values of compassion, fairness, integrity, and respect for human dignity, we provide an atmosphere of positivity for those visiting us for rehabilitation or those who choose to make Hickory Ridge a permanent home. Our services include a memory care area, short term therapies, long term care, and psych services. Our team prides itself on providing a welcoming, calming solution to your healthcare needs.
ABOUT US
Hickory Ridge is a 164 bed, skilled nursing facility located in Akron, Ohio. We provide 24/7 skilled nursing care, physical therapy, occupational therapy, speech therapy, spiritual care, individualized activities, and much more to help you reach your maximum potential. We promote quality of life and independence through friendly, professional service, and person centered care.
Hickory Ridge offers a secured unit for persons experiencing behavioral and emotional challenges. Emotional challenges coupled with medical diagnosis may result in a compromised quality of life. We have designed a program to improve the quality of life for our compromised patients on this unit, which includes individualized behavior treatment plans, medication evaluation by a consulting psychiatrist, family involvement and education. Licensed Social Workers for individual and group therapy, daily activities such as gardening, cooking, spiritual groups and outside events, staff that are trained in behavioral management, and a safe, secure, homelike environment with an enclosed courtyard, compliment this unit.
In addition to our Secured Behavior Unit, we offer a secured Alzheimer's unit. We believe strongly that Alzheimer's care does not have to be institutional. We have worked hard to make sure that our Alzheimer's unit is as homelike as possible. Our special programs include; individualized care planning, diagnostic testing, a secure courtyard for outside activities, such as picnics and gardening and continuity of caregivers for each shift.
If you are in need of rehab, our state-of-the-art gym, with the most up to date equipment, is open 7 days a week. Our rehab unit has its own dining area, private rooms, and is located near the therapy area, away from our central population.
Hickory Ridge offers activities for all ages, from our annual pig roast to our summer carnival, to rocking out to our physician based band, the residents at Hickory Ridge really look forward to these events. Our private Hickory Ridge bus transports our residents to a variety of off-site destinations. Shopping, casinos, movies, fishing, and tours are just a few of the places our residents enjoy. If you are a member of the Red Hat Society, or are interested in joining, our group of ladies meets monthly. Pool tournaments, in our game room, are a lively event and always a hit! We also have complimentary Wi-Fi and cable throughout the building. The computer station has a nice view of our aquarium, and is open to all residents.
While we encourage our residents to live a healthy lifestyle, we do have a heated smoking area with its own sprinkler system.
If you would like a tour, or have any questions, stop in or call us today!
Foundations Health is Ohio's premier long-term care company managing 57 nursing homes specializing in physical therapy, skilled nursing, quality outcomes, and resident satisfaction. With strong Christian values and heritage, Foundations Health Solutions is committed to serving our communities with the highest level of clinical excellence and resident satisfaction, along with a strong employee culture that places priority and resources on the direct caregiving team.
At Foundations Health Solutions, we pride ourselves on being not only a provider of superior care but an exemplary employer. Foundations Health is founded on core values of compassion, integrity, and empathy as we continue to define the long-term care industry. As a company, we set ourselves apart from the competition by providing a management team that is culturally advanced in handling residents' needs, staff needs, and families' needs. By providing a culture in each of our facilities that is conducive to positive resident outcomes and excitement about what we do - we are able to stay ahead of changes in the industry. This allows us to continually care for your loved ones and provide you with ease of mind, knowing that your loved one is being cared for by one of the strongest communities in Ohio - Foundations Health.
We at Foundations Health are committed to a Culture of Care. A Culture of Care is not just a slogan used on a name tag or headlined in a banner. It's the backbone of the attitude, fortitude, and drive to provide a product of care to the community, above all others. This product we create is intangible, it lies within us, the residents, and the community. We owe this type of care to your loved ones the second we walk through those doors to begin our day. This level of compassion is unique and requires full participation from all who enter our buildings, from the nurse passing mom's medication to the housekeeper cleaning dad's room. Our success is measured in your loved ones' belief that they are cared for in a loving, respectful manner.
At Foundations Health, our work is guided by our key value that the resident always comes first. We pride ourselves on caring uniquely for each resident and aim to exceed those expectations. We actively pursue excellence and empower our employees to be the reason we make a difference in the lives we serve. We are committed to building our centers around the idea that each employee has an important place and a purpose. We embrace the golden rule of treating others the way we want to be treated. Our person-centered care approach seeks to relate to each person as an individual, recognizing their culture, history, and personal needs. Foundations Health continues to set community standards in quality care, customer service, and exemplifying a culture of caring.
With strong Christian values and heritage, Foundations Health is committed to serving our communities with the highest level of clinical excellence and resident satisfaction, along with a strong employee culture that places priority and resources on the direct caregiving team. With 55 skilled nursing facilities throughout Ohio, we are prepared to meet the needs of residents in Akron, Cincinnati, Cleveland, Columbus, Dayton, and anywhere in-between with a wide range of services within our centers, including post-hospital stay, skilled nursing, inpatient rehabilitation, long-term care, memory care, and ventilator services.
If you share our values and ambition about long-term care and skilled nursing, we ask that you get involved with a local facility by applying, volunteering, or simply spreading the word about what we do.
Our Services
24/7 Skilled Nursing
Our clinical team employs highly trained registered nurses 24 hours a day, 7 days a week. Whether you are seeking short-term or long-term care our clinical team, including our registered nurses, licensed therapists and dietitians, will be here to provide the highest possible level of care.
Physical Therapy
Our physical therapy is designed to help you maximize strength and endurance to regain independence and general mobility within the home setting. Our therapists provide an innovative approach, 7 days a week, while progressing patients to their maximum potential allowing for a safe transition to home.
Occupational Therapy
Our Occupational Therapy focuses on identifying and eliminating environmental barriers to independence and maintain the skills for activities of daily living. Our program specializes in restoring function following hospitalization, or illness, which resulted in the inability to complete bathing, dressing, and home management.
Speech Therapy
Our speech therapists work to develop individual goals for each patient, specializing in the evaluation and treatment of communication disorders and swallowing disorders. Our highly trained therapists are available 7 days a week for our patients ever-changing needs.
Respite Care
Our respite program provides planned short-term and time-limited breaks for families and other care givers. This service can also provide the day-to-day supportive services, as well as social stimulation, engagement, activities and communal needs for the patient.
Hospice Care
Providing comfort for residents and families during end-of-life care, our hospice teams are committed to peace, comfort, and dignity in every stage of life. Our hospice care program is not just for the resident, but also to support the loved ones of those in hospice care.
Additional Services
• Spiritual Care
• Behavioral Care
• Secured Alzheimer's/Dementia Care
• Concierge Service
• Nutritional Support/TPN
• Complex IV therapy
• Behavior Management
• Bariatric Care
• Complex Wound Care
• Ostomy Care
• Tracheotomy Care
• Peritoneal Dialysis
Types of Care at Hickory Ridge Nursing & Rehab Center
Home Health and HospiceMemory CareRespite / Short-Term CareSkilled Nursing / Long Term Care
Amenities
Room Amenities
- Private Rooms
- Wi-Fi / High-Speed Internet
Meals & Dining
- Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
- Professional Chef
Community Amenities
- 24-Hour Staff
- Gathering / Activity Spaces
- Housekeeping
- Laundry Service
- Medication Management
- On-Site Medical Staff
- Outdoor Patio
- Transportation Services
- Walking Paths
Activities
- Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)
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Help Me ChooseReviews of Hickory Ridge Nursing & Rehab Center
3.2overall · 54 ratings combined
3.2★ on Google (54)
Rebecca Miller
May 2026
Nice facility but hard to find the entrance
Gregory Smith
Mar 2026
Professional staff, clean facility, good resident care.
Bubski Relapse
Aug 2025
Don’t send your family there, mom had cancer found in her room unconscious who knows how long she was like that for, they took her phone and locked in into a car, they didn’t try to work with her, smells horrible
Brutus the Buckeyes
Jun 2025
Hickory Ridge was very nice and caring. Alley did a wonderful job giving me a shower and giving me my meals. All the nurses were very nice especially Suzie, Cindy, and Ruth. Thank you for your wonderful work and taking care of me to make sure things were getting done. I made a lot of new friends especially Bessie The housekeeper, Erin, Frank the Therapists. Marla is my best friend and Jessieah. Thank You again for everything. You get a five star.
Government Inspection History
6 inspection visits in the last three years, 51 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Jan 14, 2026Fire Safety StandardHealth ComplaintHealth Standard19 citations
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 11, 2026
Inspect, test, and maintain automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 11, 2026
Have approved installation, maintenance and testing program for fire alarm systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 11, 2026
Provide properly protected cooking facilities.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 11, 2026
Install emergency lighting that can last at least 1 1/2 hours.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 11, 2026
Have simulated fire drills held at unexpected times.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 11, 2026
Ensure each resident receives and the facility provides drinks consistent with resident needs and preferences and sufficient to maintain resident hydration.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Feb 11, 2026
Have properly installed electrical wiring and gas equipment.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 11, 2026
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 11, 2026
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 11, 2026
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 11, 2026
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 11, 2026
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 11, 2026
Respond appropriately to all alleged violations.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 11, 2026
Provide enough food/fluids to maintain a resident's health.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 11, 2026
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 11, 2026
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 11, 2026
Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 11, 2026
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 11, 2026
Jan 28, 2025Health Complaint5 citations
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Feb 6, 2025
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 6, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 6, 2025
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 6, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 6, 2025
Jun 17, 2024Health Complaint1 citation
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 9, 2024
Jul 25, 2023Health Complaint1 citation
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 17, 2023
Jan 12, 2023Fire Safety StandardHealth Standard15 citations
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 11, 2023
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 11, 2023
Have approved installation, maintenance and testing program for fire alarm systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 11, 2023
Inspect, test, and maintain automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 11, 2023
Provide a written emergency evacuation plan.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 11, 2023
Provide properly protected cooking facilities.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 11, 2023
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 11, 2023
Install proper backup exit lighting.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 11, 2023
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 11, 2023
Ensure that waiting areas, nurse’s stations, gift shops, and cooking facilities, open to the corridor are properly protected.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 11, 2023
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 11, 2023
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 11, 2023
Have properly installed electrical wiring and gas equipment.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 11, 2023
Meet requirements for outpatient facilities located next to inpatient facilities separated by fire resistive construction.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 11, 2023
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 11, 2023
Jan 15, 2020Fire Safety StandardHealth Standard10 citations
Inspect, test, and maintain automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 31, 2020
Install corridor and hallway doors that block smoke.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 31, 2020
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 31, 2020
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 31, 2020
Use approved construction type or materials.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 31, 2020
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 31, 2020
Provide properly protected cooking facilities.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 31, 2020
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 31, 2020
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 31, 2020
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 31, 2020
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Frequently Asked Questions
What types of care does Hickory Ridge Nursing & Rehab Center offer?
Hickory Ridge Nursing & Rehab Center offers Memory Care, Respite / Short-Term Care and Skilled Nursing / Long Term Care.
Does Hickory Ridge Nursing & Rehab Center offer respite or short-term stays?
Yes. Hickory Ridge Nursing & Rehab Center lists respite and short-term care among its options. A respite stay gives a family caregiver a planned break while your loved one receives full care, and it also works as a low-commitment trial before a permanent move.
Where is Hickory Ridge Nursing & Rehab Center located?
Hickory Ridge Nursing & Rehab Center is located at 721 Hickory St in Akron, Ohio.
What do families say about Hickory Ridge Nursing & Rehab Center?
Reviews for Hickory Ridge are sharply divided: several families describe serious neglect, unanswered call lights, and unsanitary conditions, while others praise specific nurses, aides, and therapy staff for compassionate, attentive care. Google ratings average 3.2 from 54 reviews, reflecting this inconsistency in experience.
How did Hickory Ridge Nursing & Rehab Center do on recent health and safety inspections?
Hickory Ridge Nursing & Rehab Center had 6 government inspection visits in the last three years, with 51 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
How can families visit Hickory Ridge Nursing & Rehab Center?
Submit the Request Information form on this page to connect with Hickory Ridge Nursing & Rehab Center and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Hickory Ridge Nursing & Rehab Center? Claim this listing to update photos, pricing, and details. It's free.
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