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Hickory Ridge Nursing & Rehab Center

721 Hickory St

3.2(54 ratings)

Hickory Ridge Nursing & Rehab Center — photo 11 / 7

Quick Facts

Behavioral care unit
Secured unit with consulting psychiatrist for behavioral needs
Transportation
Private bus for off-site resident outings
Rehab wing layout
Rehab unit has its own dining area, private rooms

What Families Think

Reviews for Hickory Ridge are sharply divided: several families describe serious neglect, unanswered call lights, and unsanitary conditions, while others praise specific nurses, aides, and therapy staff for compassionate, attentive care. Google ratings average 3.2 from 54 reviews, reflecting this inconsistency in experience.

The Good

  • Therapy staff frequently singled out as excellent
  • Several reviewers named specific caring nurses and aides
  • One reviewer praised handling of advanced dementia needs
  • Secured units for memory and behavioral care
  • Off-site outings via private facility bus

The Bad

  • Multiple reports of unanswered call lights, sometimes over an hour
  • Several reviewers describe residents left wet or unclean for long periods
  • Repeated complaints about strong odors and unsanitary conditions
  • Multiple reports of theft of residents' money or belongings
  • Several reviewers cite understaffing and slow response times
  • One report of pressure for upfront payment despite Medicare coverage

AI-generated from reviews and community data.

About Hickory Ridge Nursing & Rehab Center

Welcome to Hickory Ridge

"A Culture of Care"

It is our mission to make a difference in the lives of the people we serve. Following our company's values of compassion, fairness, integrity, and respect for human dignity, we provide an atmosphere of positivity for those visiting us for rehabilitation or those who choose to make Hickory Ridge a permanent home. Our services include a memory care area, short term therapies, long term care, and psych services. Our team prides itself on providing a welcoming, calming solution to your healthcare needs.

ABOUT US

Hickory Ridge is a 164 bed, skilled nursing facility located in Akron, Ohio. We provide 24/7 skilled nursing care, physical therapy, occupational therapy, speech therapy, spiritual care, individualized activities, and much more to help you reach your maximum potential. We promote quality of life and independence through friendly, professional service, and person centered care.

Hickory Ridge offers a secured unit for persons experiencing behavioral and emotional challenges. Emotional challenges coupled with medical diagnosis may result in a compromised quality of life. We have designed a program to improve the quality of life for our compromised patients on this unit, which includes individualized behavior treatment plans, medication evaluation by a consulting psychiatrist, family involvement and education. Licensed Social Workers for individual and group therapy, daily activities such as gardening, cooking, spiritual groups and outside events, staff that are trained in behavioral management, and a safe, secure, homelike environment with an enclosed courtyard, compliment this unit.

In addition to our Secured Behavior Unit, we offer a secured Alzheimer's unit. We believe strongly that Alzheimer's care does not have to be institutional. We have worked hard to make sure that our Alzheimer's unit is as homelike as possible. Our special programs include; individualized care planning, diagnostic testing, a secure courtyard for outside activities, such as picnics and gardening and continuity of caregivers for each shift.

If you are in need of rehab, our state-of-the-art gym, with the most up to date equipment, is open 7 days a week. Our rehab unit has its own dining area, private rooms, and is located near the therapy area, away from our central population.

Hickory Ridge offers activities for all ages, from our annual pig roast to our summer carnival, to rocking out to our physician based band, the residents at Hickory Ridge really look forward to these events. Our private Hickory Ridge bus transports our residents to a variety of off-site destinations. Shopping, casinos, movies, fishing, and tours are just a few of the places our residents enjoy. If you are a member of the Red Hat Society, or are interested in joining, our group of ladies meets monthly. Pool tournaments, in our game room, are a lively event and always a hit! We also have complimentary Wi-Fi and cable throughout the building. The computer station has a nice view of our aquarium, and is open to all residents.

While we encourage our residents to live a healthy lifestyle, we do have a heated smoking area with its own sprinkler system.

If you would like a tour, or have any questions, stop in or call us today!

Foundations Health is Ohio's premier long-term care company managing 57 nursing homes specializing in physical therapy, skilled nursing, quality outcomes, and resident satisfaction. With strong Christian values and heritage, Foundations Health Solutions is committed to serving our communities with the highest level of clinical excellence and resident satisfaction, along with a strong employee culture that places priority and resources on the direct caregiving team.

At Foundations Health Solutions, we pride ourselves on being not only a provider of superior care but an exemplary employer. Foundations Health is founded on core values of compassion, integrity, and empathy as we continue to define the long-term care industry. As a company, we set ourselves apart from the competition by providing a management team that is culturally advanced in handling residents' needs, staff needs, and families' needs. By providing a culture in each of our facilities that is conducive to positive resident outcomes and excitement about what we do - we are able to stay ahead of changes in the industry. This allows us to continually care for your loved ones and provide you with ease of mind, knowing that your loved one is being cared for by one of the strongest communities in Ohio - Foundations Health.

We at Foundations Health are committed to a Culture of Care. A Culture of Care is not just a slogan used on a name tag or headlined in a banner. It's the backbone of the attitude, fortitude, and drive to provide a product of care to the community, above all others. This product we create is intangible, it lies within us, the residents, and the community. We owe this type of care to your loved ones the second we walk through those doors to begin our day. This level of compassion is unique and requires full participation from all who enter our buildings, from the nurse passing mom's medication to the housekeeper cleaning dad's room. Our success is measured in your loved ones' belief that they are cared for in a loving, respectful manner.

At Foundations Health, our work is guided by our key value that the resident always comes first. We pride ourselves on caring uniquely for each resident and aim to exceed those expectations. We actively pursue excellence and empower our employees to be the reason we make a difference in the lives we serve. We are committed to building our centers around the idea that each employee has an important place and a purpose. We embrace the golden rule of treating others the way we want to be treated. Our person-centered care approach seeks to relate to each person as an individual, recognizing their culture, history, and personal needs. Foundations Health continues to set community standards in quality care, customer service, and exemplifying a culture of caring.

With strong Christian values and heritage, Foundations Health is committed to serving our communities with the highest level of clinical excellence and resident satisfaction, along with a strong employee culture that places priority and resources on the direct caregiving team. With 55 skilled nursing facilities throughout Ohio, we are prepared to meet the needs of residents in Akron, Cincinnati, Cleveland, Columbus, Dayton, and anywhere in-between with a wide range of services within our centers, including post-hospital stay, skilled nursing, inpatient rehabilitation, long-term care, memory care, and ventilator services.

If you share our values and ambition about long-term care and skilled nursing, we ask that you get involved with a local facility by applying, volunteering, or simply spreading the word about what we do.

Our Services

24/7 Skilled Nursing

Our clinical team employs highly trained registered nurses 24 hours a day, 7 days a week. Whether you are seeking short-term or long-term care our clinical team, including our registered nurses, licensed therapists and dietitians, will be here to provide the highest possible level of care.

Physical Therapy

Our physical therapy is designed to help you maximize strength and endurance to regain independence and general mobility within the home setting. Our therapists provide an innovative approach, 7 days a week, while progressing patients to their maximum potential allowing for a safe transition to home.

Occupational Therapy

Our Occupational Therapy focuses on identifying and eliminating environmental barriers to independence and maintain the skills for activities of daily living. Our program specializes in restoring function following hospitalization, or illness, which resulted in the inability to complete bathing, dressing, and home management.

Speech Therapy

Our speech therapists work to develop individual goals for each patient, specializing in the evaluation and treatment of communication disorders and swallowing disorders. Our highly trained therapists are available 7 days a week for our patients ever-changing needs.

Respite Care

Our respite program provides planned short-term and time-limited breaks for families and other care givers. This service can also provide the day-to-day supportive services, as well as social stimulation, engagement, activities and communal needs for the patient.

Hospice Care

Providing comfort for residents and families during end-of-life care, our hospice teams are committed to peace, comfort, and dignity in every stage of life. Our hospice care program is not just for the resident, but also to support the loved ones of those in hospice care.

Additional Services

•    Spiritual Care
•    Behavioral Care
•    Secured Alzheimer's/Dementia Care
•    Concierge Service
•    Nutritional Support/TPN
•    Complex IV therapy
•    Behavior Management
•    Bariatric Care
•    Complex Wound Care
•    Ostomy Care
•    Tracheotomy Care
•    Peritoneal Dialysis

Types of Care

At-Home CareHome Health and HospiceMemory CareRespite / Short-Term CareSkilled Nursing / Long Term Care

Amenities

Room Amenities

  • Private Rooms
  • Wi-Fi / High-Speed Internet

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Professional Chef

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Medical Staff
  • Outdoor Patio
  • Transportation Services
  • Walking Paths

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Reviews

3.2overall · 54 ratings combined

3.2★ on Google (54)

Bianca Marie Lin W

Jul 2026

via Google

Good management, caring staff, and residency.

Rebecca Miller

May 2026

via Google

Nice facility but hard to find the entrance

Gregory Smith

Mar 2026

via Google

Professional staff, clean facility, good resident care.

Bubski Relapse

Aug 2025

via Google

Don’t send your family there, mom had cancer found in her room unconscious who knows how long she was like that for, they took her phone and locked in into a car, they didn’t try to work with her, smells horrible

Brutus the Buckeyes

Jun 2025

via Google

Hickory Ridge was very nice and caring. Alley did a wonderful job giving me a shower and giving me my meals. All the nurses were very nice especially Suzie, Cindy, and Ruth. Thank you for your wonderful work and taking care of me to make sure things were getting done. I made a lot of new friends especially Bessie The housekeeper, Erin, Frank the Therapists. Marla is my best friend and Jessieah. Thank You again for everything. You get a five star.

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Frequently Asked Questions

What types of care does Hickory Ridge Nursing & Rehab Center offer?

Hickory Ridge Nursing & Rehab Center offers At-Home Care, Memory Care, Respite / Short-Term Care and Skilled Nursing / Long Term Care.

Where is Hickory Ridge Nursing & Rehab Center located?

Hickory Ridge Nursing & Rehab Center is located at 721 Hickory St in Akron, Ohio.

What do families say about Hickory Ridge Nursing & Rehab Center?

Reviews for Hickory Ridge are sharply divided: several families describe serious neglect, unanswered call lights, and unsanitary conditions, while others praise specific nurses, aides, and therapy staff for compassionate, attentive care. Google ratings average 3.2 from 54 reviews, reflecting this inconsistency in experience.

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