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Merriman Care Community

209 Merriman Rd

2.5(67 ratings)

Merriman Care Community — photo 11 / 7

Quick Facts

Setting
Historic 1917 mansion on a five-acre estate
Medicare guidance
Admissions team clarifies Medicare covers only qualifying skilled stays

What Families Think

Reviews of Merriman Care Community are overwhelmingly negative, with a 2.5-star average across 67 Google reviews describing serious lapses in staffing, cleanliness, and medication management. A smaller number of reviewers praise the historic building, certain dedicated staff members, and the therapy department, but these accounts are far outnumbered by reports of neglect and safety incidents.

The Good

  • Housed in a striking 1917 historic mansion
  • Some reviewers praise attentive, caring individual nurses
  • Therapy department singled out as strong
  • Management described by some as having open-door policy
  • Active social calendar and resident engagement noted

The Bad

  • Multiple reports of chronic understaffing and slow call-button response
  • Several reviewers describe dirty rooms, foul odors, unmopped floors
  • Repeated accounts of medication errors or missed doses
  • Serious safety incidents reported, including unsupervised wandering and a resident death
  • Communication breakdowns with families, unanswered calls and messages
  • Heavy reliance on agency staff cited as undermining consistent care

AI-generated from reviews and community data.

About Merriman Care Community

Merriman Care Community in Akron, Ohio offers a full spectrum of senior care services, including short-term rehabilitation, skilled nursing, long-term care, and memory care. The community focuses on helping residents restore strength, confidence, and independence through individualized, compassionate care.

Residents live in modern, private accommodations designed for comfort and safety, with suites described as thoughtfully designed for restorative calm. The building includes fitness rooms and relaxation areas that support health and activity, along with warm lounges where residents and families can gather and build friendships.

Dining includes nutritious, chef-prepared meals served in a comfortable setting that supports daily routine and social connection. A bright, welcoming entry space greets residents and visitors.

Care planning at Merriman involves families directly—residents' families are encouraged to participate in care planning, attend care conferences, and communicate regularly with the care team. Skilled nursing stays typically range from a few days to several weeks and are focused on recovery and medical monitoring, while long-term care provides ongoing support with daily activities such as bathing, dressing, and medication management for as long as needed, allowing residents to transition smoothly between levels of care if their needs change.

The admissions team is available to answer financial questions, including guidance on Medicare coverage for skilled nursing care when eligibility criteria are met, noting that such coverage does not extend to long-term custodial care.

Types of Care

Assisted LivingAt-Home CareHome Health and HospiceMemory CareRespite / Short-Term CareSkilled Nursing / Long Term Care

Amenities

Room Amenities

  • Private Rooms

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Professional Chef

Community Amenities

  • 24-Hour Staff
  • Fitness Center
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Medical Staff
  • Outdoor Patio
  • Transportation Services
  • Walking Paths

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Reviews

2.5overall · 67 ratings combined

2.5★ on Google (67)

Ash Hanchu (Paw)

Apr 2026

via Google

do not listen to ppl saying the staff is attentive. they forget to order IMPORTANT MEDICINE and fail to give it on time even when it is ordered. they give horrible food and underfeed the residents. mistreats the people there constantly. my mother is in there and ive witnissed alot of it first hand. there are some kind staff but it doesnt outweigh the bad stuff. seriously get some new staff.

Kamiya Campbell

Apr 2026

via Google

This place is very filthy they had poop and blood all on the floor, they tried to make my grandma wear the clothes that she wore to the hospital to bed.

Janet Aughinbaugh

Jan 2026

via Google

Stay away from this place. Patience strung me along last year for weeks, promised me pics and recordings of the noise and sounds of a unit opening up. She never did. She was supposed to come up and see my place and what I had, she failed. She went on vacation instead. When I called her on it, she played dumb deaf stupid and idiot, WITH LAME APOLOGIES. She proved she wasn’t capable, competent responsible or professional. I talked to Tammy and told her everything, another lame apology. Since then I heard this place shouldn’t be anyones first choice from other places. Look elsewhere people!

Reva Link

Jan 2026

via Google

upon arrival at the Merriman on this past Saturday to visit my friend, my first impression was three staff. People hogging the front desk two were sitting on the desk. One behind the desk could not access the sign in book. The stench of the facility was offensive and very strong resident sitting in chairs all over the facility. Floors were dirty, had not been mopped. It appeared for days my friends room was deplorable. Her floor was dirty dirt stains, where it had not been mopped in apparently in days or even weeks there was no paper towel in the paper dispenser. Her bed did not look like it had been changed. She did not smell good. The furnishings in the facility is beaten up should be replaced. The wheelchair was dirty with urine and I had no place to sit in her room. The furniture is beat up taped chipped downright depressing. upon arrival at my friends room, the aid was there to assist her with eating and sitting her up, promise to go and get help and never return with the help. I sat there for an hour, and she never returned with the help so I assisted my friend to an upright position and moved her tray in front of her so she could have lunch. I would do that for my friend wherever she was, but to think that the staff never returned with the help she promised her is very sad and discouraging.Staff and management should do their job and make that place a better place for residents, I felt sorry for the residents that have to be there and the lack of care attention they are receiving. I wanted to take pictures, but I did not want to upset my friend because she had no other choice, but to be there

Lorine Beach

Jan 2026

via Google

We found our Dad in a wheelchair, isolated in a dark room alone, and confused because he had covid. WE had to call the ambulance. He was near death and no one called us. NO ONE CALLED. We thought he was dying and we couldn't see him. But, God gave us a miracle and they treated his Covid, and we could see him. They also told us his internal injuries could have been from the fall experienced recently. Which would explain his unwillingness to get out of bed. I also had to fight with the staff to make sure he had his meds. His family was there EVERYDAY. Why did his wife walk in find him and find him sprawled across the bed, soaked in urine? How did an Alzheimers Patient escape and freeze to death when they didn't know she was missing?

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Frequently Asked Questions

What types of care does Merriman Care Community offer?

Merriman Care Community offers Assisted Living, At-Home Care, Memory Care, Respite / Short-Term Care and Skilled Nursing / Long Term Care.

Where is Merriman Care Community located?

Merriman Care Community is located at 209 Merriman Rd in Akron, Ohio.

What do families say about Merriman Care Community?

Reviews of Merriman Care Community are overwhelmingly negative, with a 2.5-star average across 67 Google reviews describing serious lapses in staffing, cleanliness, and medication management. A smaller number of reviewers praise the historic building, certain dedicated staff members, and the therapy department, but these accounts are far outnumbered by reports of neglect and safety incidents.

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