Brian Berry
Feb 2026
My mother has lived in this facility for nearly 3 years. The staff is friendly and helpful. The facility is clean and does not have any odd smells
1 / 2Quick Facts
- Total units
- 27
- Medicare rating
- 4 of 5
- Ownership
- Non profit, Corporation
- Certified beds
- 27
- Inspections
- View history (26 citations)
- Facility size
- Licensed for up to 27 residents
CMS Care Compare
What Families Think
Families describe Heritage Square as a small, clean skilled nursing community with a friendly, attentive staff. Multiple reviewers specifically note the absence of unpleasant odors, a detail often raised as a concern in nursing facilities, and several mention staff helping residents adjust to major life changes like vision loss.
The Good
- Consistently described as clean with no odors
- Staff described as friendly and caring
- Helped residents adjust to major changes like blindness
- Warm, welcoming atmosphere noted by reviewers
- Offers activities for residents
AI-generated from reviews and community data.
Heritage Square is a senior living community in Dixon, Illinois offering Skilled Nursing / Long Term Care. Amenities include Social Activities, Housekeeping and Emergency Call System. Families rate it 4.8 out of 5 across 30 reviews.
About Heritage Square
Heritage Square is a skilled nursing and long-term care facility in Dixon, Illinois, licensed for 27 residents. The community serves people requiring ongoing medical care and those adjusting to significant life changes, such as vision loss.
Families consistently describe the staff as friendly and attentive to residents' needs. The facility maintains a clean environment without unpleasant odors, a detail multiple families mentioned specifically. The welcoming atmosphere, reinforced by thoughtful decor and pictures throughout the space, extends to both residents and visitors. One family noted the community helps residents "adjust to new surroundings" with genuine care, while another observed that regular activities keep the community engaging.
Heritage Square holds a 4.8 out of 5 Google rating based on 30 reviews, with families highlighting consistent satisfaction around cleanliness, staff warmth, and the overall comfort of the setting.
Types of Care at Heritage Square
Skilled Nursing / Long Term Care
Amenities
Room Amenities
- Emergency Call System
- Wheelchair Accessible
Meals & Dining
- Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
Community Amenities
- 24-Hour Staff
- Housekeeping
- Medication Management
- On-Site Nurse (RN)
- Security
Activities
- Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)
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Help Me ChooseReviews of Heritage Square
4.8overall · 30 ratings combined
4.8★ on Google (30)
A
Nov 2025
I'd say one of the best nursing facilities around dixon. Staff is friendly, they keep up on cleaning. You always feel welcomed when you enter. They care about their residents alot. They also have fun activities going on :)
Adam Liston
Dec 2023
Nice clean facility that doesn't smell bad. Staff are friendly and my 92 year old grandma likes it
Code Red 2001
Nov 2019
Friendly people to be around, both residents and staff. The atmosphere is also lovely, with all the pictures and decor. I highly recommend this place to all elderly folks.
Marsha Moorman
Mar 2018
This is a wonderful retirement center and nursing home. My mother just recently moved to the nursing home part due to her going blind. They have been so great helping her adjust to new surroundings.
Government Inspection History
3 inspection visits in the last three years, 26 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Sep 24, 2025Fire Safety StandardHealth Standard5 citations
Conduct testing and exercise requirements.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 3, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 7, 2025
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 3, 2025
Install a two-hour-resistant firewall separation.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 3, 2025
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 3, 2025
Jul 10, 2024Fire Safety StandardHealth Standard10 citations
Inspect, test, and maintain automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 19, 2024
Install a fire alarm system that can be heard throughout the facility.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 19, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 19, 2024
Have an enclosure around a vertical opening shaft.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 19, 2024
Have stairways and smokeproof enclosures used as exits that meet safety requirements.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 19, 2024
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 19, 2024
Provide enough food/fluids to maintain a resident's health.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 19, 2024
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 19, 2024
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 19, 2024
Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
Severity C of L: potential for minimal harm, widespreadCorrected Jul 19, 2024
Sep 14, 2023Fire Safety StandardHealth Standard11 citations
Have approved installation, maintenance and testing program for fire alarm systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 30, 2023
Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 22, 2023
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 30, 2023
Inspect, test, and maintain automatic sprinkler systems.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 15, 2023
Install a two-hour-resistant firewall separation.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 22, 2023
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 22, 2023
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 20, 2023
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 20, 2023
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 20, 2023
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 20, 2023
Have simulated fire drills held at unexpected times.
Severity C of L: potential for minimal harm, widespreadCorrected Sep 22, 2023
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Frequently Asked Questions
What types of care does Heritage Square offer?
Heritage Square offers Skilled Nursing / Long Term Care.
Where is Heritage Square located?
Heritage Square is located at 620 North Ottawa Avenue in Dixon, Illinois.
What do families say about Heritage Square?
Families describe Heritage Square as a small, clean skilled nursing community with a friendly, attentive staff. Multiple reviewers specifically note the absence of unpleasant odors, a detail often raised as a concern in nursing facilities, and several mention staff helping residents adjust to major life changes like vision loss.
How did Heritage Square do on recent health and safety inspections?
Heritage Square had 3 government inspection visits in the last three years, with 26 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
How can families visit Heritage Square?
Submit the Request Information form on this page, or contact Heritage Square directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Heritage Square? Claim this listing to update photos, pricing, and details. It's free.
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