2.3(3 ratings)· Sterling average: 4.7
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Home Health Compare
An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Reviews for CGH Home Nursing are mixed and limited in number, with praise for a home health nurse's dedication alongside serious complaints about communication and care quality. The community holds a 2.3 out of 5 rating from just 3 Google reviews.
AI-generated from reviews and community data.
CGH Home Nursing is a senior living community in Sterling, Illinois offering Skilled Nursing / Long Term Care. Families rate it 2.3 out of 5 across 3 reviews.
CGH Home Nursing is a Medicare-certified home health agency serving Sterling, Illinois since 1994. It is government operated and provides skilled nursing, physical therapy, occupational therapy, speech therapy, medical social services, and home health aide visits to clients in their homes.
The agency holds a CMS quality star rating of 2.5 of 5 stars. Reviewers describe mixed experiences with the agency's care coordination and communication. While one reviewer praised their home health nurse as "amazing" and noted staff going above and beyond, others raised concerns about care oversights, including lapses in quarantine protocols and what they perceived as gaps between clinical judgment and physician guidance.
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Help Me Choose2.3overall · 3 ratings combined
2.3★ on Google (3)
Janet Rogers
Sep 2020
Very unhappy right now my mother was exposed to the virus and supposed to be quarantined 10 days her time is up tomorrow and we just found out today iy slipped through the cracks wss the comment and nobody was notified very unprofessinal attitude
Rebecca
May 2019
Our home health nurse has been amazing! My daughter is only 17, and they have really gone above and beyond in the time we have known them. I would highly recommend!!!
Brian Staggs
Mar 2019
Do not use this agency they are the most worthless agency i have ever seen. They have no problem asuming stuff with there patients and then making it look like they know what there talking about when infact the doctors say there wrong. Also when the patients family questions something they believe is wrong with the care there recieveing this agency will try to cover there butt by blaming it on the patient and there family. They also will stand and lie to the patient and there families face with made up reasons about why the doctors orders can not be followed going as far as to say they do not have all parts needed to do there job.
CGH Home Nursing is a Medicare-certified home health agency (certified since 1994). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.
Quality of patient care
2.5 / 5
Medicare star rating
Services offered
What patients say
5.0 / 5 patient survey rating
121 completed patient surveys, 37% response rate.
Hospital outcomes
How patients did
Service area
CGH Home Nursing reports serving 32 ZIP codes, including Albany, Amboy, Chadwick, Deer Grove, Dixon, Eldena, Erie, Forreston, Fulton, Harmon and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.
Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 147562. National figures are the average across all certified agencies.
CGH Home Nursing offers Home Health and Skilled Nursing / Long Term Care.
CGH Home Nursing is located at 3010 E Lynn Blvd in Sterling, Illinois.
CGH Home Nursing carries a 2.3 out of 5 rating from 3 Google reviews. Reviews for CGH Home Nursing are mixed and limited in number, with praise for a home health nurse's dedication alongside serious complaints about communication and care quality. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
Yes. CGH Home Nursing is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 2.5 out of 5 stars.
For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.
Submit the Request Information form on this page, or contact CGH Home Nursing directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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Skilled Nursing / Long Term Care
Home care agencies serving Sterling bring help to the house: daily living, companionship, and respite for family caregivers.
