Maria Peters
May 2026
Heritage Manor is a Beautiful facility & the people who work inside are Kind and very compassionate! The staff & Dr's were there greeting us & making sure we all felt welcomed!!
1 / 5Quick Facts
- Total units
- 145
- Medicare rating
- 2 of 5
- Ownership
- For profit, Limited Liability company
- Certified beds
- 145
- Inspections
- View history (31 citations)
- Therapy services
- On-site speech, physical, and cardiac therapy
- Short-term care option
- Post-operative and respite stays available
CMS Care Compare
What Families Think
Families describe Heritage Manor of Mandeville as a clean, welcoming skilled nursing facility where staff show genuine compassion toward residents and their loved ones. Reviewers highlight positive experiences with both short-term rehabilitation and long-term care, including attentive support during end-of-life situations.
The Good
- Staff described as kind and compassionate
- Facility kept very clean
- Residents engaged in daily activities
- Respectful, professional communication with families
- Careful handling of resident finances and belongings
AI-generated from reviews and community data.
Heritage Manor Of Mandeville is a senior living community in Mandeville, Louisiana offering Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 4.4 out of 5 across 130 reviews.
About Heritage Manor Of Mandeville
Heritage Manor of Mandeville is a nursing home and rehabilitation facility in Mandeville, Louisiana, offering skilled nursing, rehabilitation, and long-term residential care depending on individual needs.
The community provides short-term skilled nursing services for individuals recovering from surgery or hospital stays, designed to help speed recovery and enable safe return home. For those who have undergone joint replacement surgery or experienced medical events such as heart attacks or strokes, the facility offers rehabilitation therapies aimed at increasing mobility, strength, and functional ability.
For individuals requiring regular medical monitoring and ongoing care, Heritage Manor provides long-term residential services in a homelike environment. The community emphasizes activities and programs designed to nurture the body, mind, and spirit of its residents. Staff are available to guide individuals through the care process and help ensure they receive appropriate care to reach their optimum level of health and well-being.
Types of Care at Heritage Manor Of Mandeville
Skilled Nursing / Long Term Care
Amenities
Room Amenities
- Emergency Call System
- Wheelchair Accessible
Community Amenities
- 24-Hour Staff
- Gathering / Activity Spaces
- Housekeeping
- Medication Management
- On-Site Nurse (RN)
Activities
- Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)
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Help Me ChooseReviews of Heritage Manor Of Mandeville
4.4overall · 130 ratings combined
4.4★ on Google (130)
Amy
May 2026
Beautiful new building. Smiling faces. Cheerful staff. Every resident is engaged in some activity. Can't say enough wonderful things.
Vinson Alford
Mar 2026
I can't express how grateful I am to the entire staff at Heritage Manor. My father moved into HM unsure of how he would feel there; we were both surprised by the personal care taken by the staff. They didn't just care for him, but loved him. It is important to note that my father went into HM with a positive attitude, understanding how difficult the staff's job was and set out to make each of their days a little better. My father showed the staff respect and they gave it back, multiplied. I never had to worry about his well-being, his safety or his happiness. When my father passed, one of the staff members called me to make sure that hospice was fulfilling my wishes. I would love to thank specific people but am afraid that I would leave someone out. Thank you all for going above and beyond. Your efforts didn't just make both of our lives a little easier, it warmed our hearts.
Sheila McCormick
Mar 2026
The nursing home was a nice experience for me to visit my aunt. The facility was very clean The faculty Was very helpful It seemed to have an upbeat Life to it I did not leave with filling, of sadness that things are not right there . good job Heritage Manor. Keep up the good work.
Arthur Catalanotto
Jul 2025
This is an honorable establishment. All of the staff I encountered were very respectful, polite and professional. Our deceased family member had some money left in her account; they made sure that we received the remaining funds. All of this is a sign of great management.
Government Inspection History
6 inspection visits in the last three years, 31 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Sep 24, 2025Fire Safety StandardHealth Standard5 citations
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 6, 2025
Ensure services provided by the nursing facility meet professional standards of quality.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 6, 2025
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 6, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 6, 2025
Ensure each resident receives an accurate assessment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 6, 2025
Oct 9, 2024Fire Safety StandardHealth ComplaintHealth Standard15 citations
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 23, 2024
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Nov 23, 2024
Ensure each resident receives an accurate assessment.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Nov 23, 2024
Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 23, 2024
Ensure proper usage of power strips and extension cords.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 23, 2024
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 23, 2024
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 23, 2024
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 23, 2024
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 23, 2024
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 23, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 23, 2024
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 23, 2024
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 23, 2024
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 23, 2024
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 23, 2024
Mar 7, 2024Health Complaint6 citations
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Apr 19, 2024
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Apr 19, 2024
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Apr 19, 2024
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Apr 19, 2024
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 19, 2024
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 19, 2024
Feb 22, 2024Health Complaint3 citations
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Apr 7, 2024
Provide or get specialized rehabilitative services as required for a resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 7, 2024
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 7, 2024
Nov 1, 2023Fire Safety StandardHealth Standard1 citation
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 16, 2023
Aug 16, 2023Health Complaint1 citation
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Jul 27, 2023
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Frequently Asked Questions
What types of care does Heritage Manor Of Mandeville offer?
Heritage Manor Of Mandeville offers Skilled Nursing / Long Term Care.
Where is Heritage Manor Of Mandeville located?
Heritage Manor Of Mandeville is located at 2202 Lonesome Road in Mandeville, Louisiana.
What do families say about Heritage Manor Of Mandeville?
Families describe Heritage Manor of Mandeville as a clean, welcoming skilled nursing facility where staff show genuine compassion toward residents and their loved ones. Reviewers highlight positive experiences with both short-term rehabilitation and long-term care, including attentive support during end-of-life situations.
How did Heritage Manor Of Mandeville do on recent health and safety inspections?
Heritage Manor Of Mandeville had 6 government inspection visits in the last three years, with 31 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
How can families visit Heritage Manor Of Mandeville?
Submit the Request Information form on this page to connect with Heritage Manor Of Mandeville and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Heritage Manor Of Mandeville? Claim this listing to update photos, pricing, and details. It's free.
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