MyLivingChoice
Heritage Hills Memory Care, photo 1

Quick Facts

Year opened
1985
Licensed capacity
78 residents

California CDSS

Licensed operator
Hawkes O-Side 1 LLC
Care continuum
Includes on-site hospice so residents don't relocate
Staffing schedule
Awake staff on-site 24 hours a day
Respite pricing
Short-term respite offered at an all-inclusive daily rate
Location detail
Overlooks the fairways of El Camino Country Club

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Heritage Hills of Oceanside is a memory care and respite community near Oceanside and Carlsbad that draws largely positive reviews for the warmth and dedication of individual staff members, though a handful of reviewers describe serious lapses in staffing and hands-on care for residents with higher needs. Families frequently name specific caregivers and directors as reasons they trust the community, while a minority of reports raise concerns about understaffing, feeding assistance, and hygiene care.

What reviewers praise

  • Reviewers repeatedly praise specific, named caregivers and staff
  • Families describe respectful, compassionate handling of end-of-life transitions
  • On-site therapy garden and spa mentioned as calming
  • Clean, new-feeling community noted by multiple reviewers
  • Staff described as engaged and not on phones

What reviewers flag

  • Multiple reports of understaffing affecting feeding and care
  • One detailed report of infrequent hygiene checks for incontinent residents
  • One report of a resident found unattended on the floor
  • One report describing difficulty managing Alzheimer's symptoms or adjusting care plans

AI-generated from reviews and community data.

Heritage Hills Memory Care is a senior living community in Oceanside, California offering Memory Care, Assisted Living and Respite / Short-Term Care. Amenities include Professional Chef, Outdoor Patio and Fitness Center. Families rate it 4.2 out of 5 across 32 reviews.

About Heritage Hills Memory Care

WELCOME TO Exceptional Senior Living

Heritage Hills Memory Care is a newly constructed, state-of-the-art Assisted Living Community designed to serve individuals with memory impairments.

Overlooking the lush fairways of El Camino Country Club, Heritage Hills combines easy accessibility with gorgeous surroundings, convenient to Oceanside and Carlsbad. Our community offers beautifully designed gathering spaces, dining rooms, courtyards and balconies, created with the single-minded purpose of providing a safe and vibrant living space that feels like a comfortable home.

SENIOR Living Options

Memory Care

Placing a parent or loved one in a memory care community can be heart-wrenching decision. Family members naturally want to keep those they love close, but as memory loss progresses, the challenge of providing care can become overwhelming.

Heritage Hills Memory Care in Oceanside provides a place where a new phase of life can begin for those with memory loss. With a network of people at their disposal around-the-clock — including highly trained caregivers and nurses, activity directors, chefs, launderers, and housekeepers — those in our care enjoy greater comfort, security, and social enrichment than was possible at home. This network of caregivers and fellow residents creates a community of familiar faces and compassionate friends.

Short-Term Respite Care

Barton Creek Senior Living offers convenient short-term respite care services at an all-inclusive daily rate. Short-term stay residents will receive the same amenities during their respite as our residents who proudly call Barton Creek home.

You might consider short-term respite care when you need:

•    Support after a hospital stay
•    Continued short-term rehabilitation after a skilled nursing stay
•    A place to stay when an emergency has made your home unsafe or uninhabitable
•    A short-term respite care stay can also help you experience what Barton Creek senior living has to offer. This is a great way to see how you fit in with our current residents before you decide to become a full-time resident.

If you are a caregiver, you might also consider a short-term stay when you need a break — whether it’s for work, a vacation, or just a much-needed breather — and you don’t want to leave a loved one who is not fully independent.

About US

At Heritage Hills, our nurses and personal caregivers understand that trust is built through consistency and compassion, the touch of a hand, a look in the eye, a smile. They make it a point to know each resident personally — their history, their likes and dislikes, and their specific memory-related needs. Extensively trained in supporting those with memory loss, our caregivers feel the joy that comes from making life better for others. They stand at-the-ready to provide compassionate assistance and support 24-hours a day.

Because our community provides a full range of care, including hospice, our residents never have to leave. We will be here for them as long as they need us. We communicate openly with family members and among our staff so our care remains flexible and ongoing as needs change.

Services & Amenities

•    Awake Staff on-site 24 hours a day, 7 days a week
•    Three delicious meals daily in a restaurant style setting
•    Weekly housekeeping and linen service
•    All utilities including Direct TV, WiFi, and local telephone
•    Regularly scheduled assessments and medication reviews
•    Social, educational, religious and recreational activities
•    Beds made daily along with trash removal
•    Calming Spa & Therapy Garden

Types of Care at Heritage Hills Memory Care

Assisted LivingMemory CareRespite / Short-Term Care

Amenities

Room Amenities

  • Private Rooms
  • Wi-Fi / High-Speed Internet

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Professional Chef

Community Amenities

  • 24-Hour Staff
  • Fitness Center
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Medical Staff
  • Outdoor Patio
  • Salon / Barber
  • Security
  • Transportation Services
  • Walking Paths

Activities

  • Social Activities

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Reviews of Heritage Hills Memory Care

4.1overall · 66 ratings combined

4.2★ on Google (32) · 4★ on Yelp (34) · Yelp page ↗

M

Monica E.

Apr 2026

via Yelp · Report

This place is truly awful. My mom has been here quite sometime. I am being told by caregivers that she we should remove her immediately. That she doesn't receive adequate care here. That they are extremely understaffed. That there has even come a time when 1 caregiver had to work a whole floor themselves during the morning and evening shift. So therefore how is one person giving showers, feeding them , changing them and caring for them. I am being told my mom is sometimes not fed because they forget to feed her. They use the supplies that I buy for her like combs, socks and shirts and use them for other residents. They use my mom's wipes and briefs for other residents. That the staff does not use hoyer as they should be and sometimes one caregiver is transferring my mom who is not that skinny or lightweight onto the wheel chair and back for meals. I didn't think much because I barely am able to visit with my work schedule and so a I was told this by caregivers Mike the director is apparently cheap and does not provide enough supplies that even caregivers have to go without wipes or gloves. I will be calling the state licensing and have them come in the specific days and times the caregivers have explained to me so that they could see what's really going on.

This Xtreme Bruh

Apr 2026

via Google ↗ · Report

My dad has been here for 2 years and I’m just finding out from a employee that they wake him up at 3:00 -4:00 am along with other residents here just so that they can finish in time and they have very bad staffing. Every-time I go there’s residents in wheel chairs who need assistance being fed and the caregivers give them only a couple bites then do something else because and forget to feed them because they are always understaffed. Also my dad is always having two briefs or pull ups that end of being full of his bowel movements and incontinent. My dad always gets cold food it’s never hot. Last time I was there another resident was on the floor just laying down and no caregiver attended him. This place is dirty and understaffed . I will be reporting to licensing.

Lori B

Sep 2025

via Google ↗ · Report

I want to say a special thank you to Sherrie at HH for her care of my mom. Sherrie is such a wonderful person and it comes through in her work, making it not seem like work at all. She is patient, playful and kind, and I know has the best interest of my mom. Congratulations on Employee of the Month Sherrie! I feel so grateful we found HH. My mom has been there over a year now and it has taken a while for her to adjust as it would for anyone, but fortunately she had the support of all the staff helping her feel safe and settled in. I want to also thank Lome, Evalyn, Fela, Darryl, Amanda, Alyssa, Lorie, Celina, Monica, Mike and of course, Sherrie, and all the caregivers that support my mom everyday. Your work is important and very appreciated.

E

Elizabeth H.

Sep 2025

via Yelp · Report

This is the best memory care facility. My mother was in one in Vista and it was dreadful so I moved her to heritage hills and I am overwhelmed with the kindness and helpfulness of all the staff. I cannot speak highly enough of this facility and the staff. My mother has gone downhill rapidly and they have stepped up to make her comfortable and easy for my sister and I.

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By submitting, you're okay with us and Heritage Hills Memory Care reaching out by phone, email or text.Always free for families. If you move in, the community you chose pays us a referral fee, never you; any nearby communities we suggest are chosen by your answers, never by what they pay us. Referral agreements are our only tie to the communities we list. If a community stops meeting our qualifications, for example its licence lapses or it stops accepting referrals, we stop suggesting it. How we work · FAQ

Frequently Asked Questions

What types of care does Heritage Hills Memory Care offer?

Heritage Hills Memory Care offers Assisted Living, Memory Care and Respite / Short-Term Care.

How much does Heritage Hills Memory Care cost?

Heritage Hills Memory Care has not published its pricing. For context, communities in Oceanside that publish rates start around $4,495 per month at the median. Final costs depend on care needs and apartment selection, so contact the community for a quote.

Does Heritage Hills Memory Care offer respite or short-term stays?

Yes. Heritage Hills Memory Care lists respite and short-term care among its options. A respite stay gives a family caregiver a planned break while your loved one receives full care, and it also works as a low-commitment trial before a permanent move.

Where is Heritage Hills Memory Care located?

Heritage Hills Memory Care is located at 2108 El Camino Real in Oceanside, California.

What do families say about Heritage Hills Memory Care?

Heritage Hills Memory Care carries a 4.2 out of 5 rating from 32 Google reviews. Heritage Hills of Oceanside is a memory care and respite community near Oceanside and Carlsbad that draws largely positive reviews for the warmth and dedication of individual staff members, though a handful of reviewers describe serious lapses in staffing and hands-on care for residents with higher needs. Families frequently name specific caregivers and directors as reasons they trust the community, while a minority of reports raise concerns about understaffing, feeding assistance, and hygiene care. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

How can families visit Heritage Hills Memory Care?

Submit the Request Information form on this page, or contact Heritage Hills Memory Care directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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