Timothy Mischka
Jul 2026
This is a rehabilitation center.
1 / 5Quick Facts
- Total units
- 180
- Medicare rating
- 1 of 5
- Ownership
- For profit, Limited Liability company
- Certified beds
- 180
- Inspections
- View history (26 citations)
- Insurance accepted
- Accepts UMWA insurance plus Medicare and Medicaid
- Specialized services
- Offers vestibular rehab, vital stim, and trach care
- Therapy setting
- ADL suite for practicing life skills before discharge
- Therapy availability
- Provides both inpatient and outpatient therapy
CMS Care Compare
What Families Think
Heritage Hall Tazewell is a skilled nursing and rehabilitation facility with over 30 years of experience in the area, offering a broad range of specialized clinical services. No detailed family reviews were provided, though its overall Google rating (3.1 from 39 reviews) is on the lower side, suggesting mixed satisfaction among reviewers.
The Good
- Specialized wound, trach, and vestibular rehabilitation care
- Dedicated ADL suite for practicing daily living skills
- Inpatient and outpatient therapy services offered
- Over 30 years of experience in skilled nursing
- Large local staff of more than 160 employees
The Bad
- Google rating of 3.1 from 39 reviews is below average
- No detailed reviews available to verify care quality
AI-generated from reviews and community data.
Heritage Hall Tazewell is a senior living community in Tazewell, Virginia offering Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 3.1 out of 5 across 39 reviews.
About Heritage Hall Tazewell
Heritage Hall Tazewell is a skilled nursing facility in Tazewell, Virginia, offering specialized nursing care and rehabilitation services. The community has more than 30 years of experience providing care ranging from routine nursing to complex services including specialized wound and trach care, vestibular rehabilitation, feeding tubes, IVs, vital stim, and physical, occupational, and speech therapy.
The facility features a specialized unit for skilled nursing care and rehabilitation patients with private rooms, a therapy gym, and a specialized ADL suite where residents can practice life skills before returning home. The community's therapy team provides care on both an inpatient and outpatient basis and is recognized for exceptional rehabilitation services.
Heritage Hall Tazewell operates as a 180-bed facility and accepts private insurance, UMWA, Medicare, and Medicaid. The community is one of the largest tax-paying employers in Tazewell, with a staff of over 160 local residents.
Residents participate in a social calendar featuring a wide range of activities including rhythm band, pet therapy, cooking classes, and excursions into the community or countryside.
Types of Care at Heritage Hall Tazewell
Skilled Nursing / Long Term Care
Amenities
Room Amenities
- Emergency Call System
- Private Bathroom
- Private Rooms
- Wheelchair Accessible
Meals & Dining
- Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
Community Amenities
- 24-Hour Staff
- Gathering / Activity Spaces
- Housekeeping
- Laundry Service
- Medication Management
- On-Site Nurse (RN)
Activities
- Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)
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Help Me ChooseReviews of Heritage Hall Tazewell
3.1overall · 39 ratings combined
3.1★ on Google (39)
Dorothy Jackson
May 2026
I have made friends with staff and residents. Will be sad to leave this place.
Lesia Gates
Feb 2026
This place has done nothing but lie about everything when it comes to my Dad's care. I would take him out of there if I could, but they know that I can't, so they continue to do what they are doing, which is keep him drugged up on medications that he should not be on. These medications are robbing my Dad, who is a Veteran, of his memory, his personality, and his ability to communicate his wants and needs to his family and to the staff there. It is appalling that they have made my father dependent on these drugs and refuse to take him off of them safely in a way that would not be harmful or even deadly for an elderly patient. This is after the doctor told me that he would and didn't, and now all he does is hide from me and has never returned my calls again. I would like to believe the nursing staff are doing the best that they can for my Dad, but the doctor and administration are terrible and do not do what they say or promise. All they care about is taking all of the money that my father has left from his entire retirement check from the government and the United States Military.
A Google User
Sep 2025
This place is putting folks in there that have loving ppl at home and place of there own just to gain benefit. Never thought I'd see the day a elderly woman stand up against being taken advantage from her family and because she has dementia they put her away when a loyal and trusted friend was right there the whole time begging for guardianship. If you have a elderly person you love and take care of get it in writing quick before they do this to them. Love and peace yall. Ps clearly the only positive reviews from this place is coming from themselves. You can tell by the wording and responses to them. This shouldn't be allowed. America has fallen and this place is a prime example.
Hope Pruitt
Aug 2025
They let patients that can't feed their self do without and they make them lay in their pee and poop they don't care about them they do not work with them if they need physical therapy
Government Inspection History
5 inspection visits in the last three years, 26 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Jun 12, 2025Health Complaint4 citations
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity K of L: immediate jeopardy, patternFound during a complaint inspectionCorrected Jul 15, 2025
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 15, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 15, 2025
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 15, 2025
Mar 8, 2024Fire Safety StandardHealth ComplaintHealth Standard11 citations
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 30, 2024
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 30, 2024
Ensure services provided by the nursing facility meet professional standards of quality.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 30, 2024
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 30, 2024
Ensure that residents are free from significant medication errors.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 30, 2024
Keep residents' personal and medical records private and confidential.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 30, 2024
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 30, 2024
Assure that each resident’s assessment is updated at least once every 3 months.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 30, 2024
Ensure each resident receives an accurate assessment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 30, 2024
Meet other general requirements.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 12, 2024
Post nurse staffing information every day.
Severity B of L: potential for minimal harm, patternCorrected Apr 30, 2024
Feb 6, 2024Health Complaint3 citations
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 29, 2024
Provide timely, quality laboratory services/tests to meet the needs of residents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 29, 2024
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 29, 2024
May 26, 2022Fire Safety StandardHealth Standard6 citations
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 15, 2022
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 2, 2022
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 15, 2022
Have restrictions on the use of highly flammable decorations.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 12, 2022
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 2, 2022
Install corridor and hallway doors that block smoke.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 12, 2022
Sep 12, 2019Fire Safety StandardHealth Standard2 citations
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 25, 2019
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 25, 2019
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Frequently Asked Questions
What types of care does Heritage Hall Tazewell offer?
Heritage Hall Tazewell offers Skilled Nursing / Long Term Care.
Where is Heritage Hall Tazewell located?
Heritage Hall Tazewell is located at 282 Ben Bolt Avenue in Tazewell, Virginia.
What do families say about Heritage Hall Tazewell?
Heritage Hall Tazewell is a skilled nursing and rehabilitation facility with over 30 years of experience in the area, offering a broad range of specialized clinical services. No detailed family reviews were provided, though its overall Google rating (3.1 from 39 reviews) is on the lower side, suggesting mixed satisfaction among reviewers.
How did Heritage Hall Tazewell do on recent health and safety inspections?
Heritage Hall Tazewell had 5 government inspection visits in the last three years, with 26 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
How can families visit Heritage Hall Tazewell?
Submit the Request Information form on this page to connect with Heritage Hall Tazewell and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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