MyLivingChoice

Clinch Valley Medical Center

2949 W Front St

3.8(315 ratings)

Clinch Valley Medical Center, photo 11 / 3

Quick Facts

Total units
24
Medicare rating
4 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
24

What Families Think

There isn't enough detailed review or amenity information available to give families a full picture of daily life at Clinch Valley Medical Center. What is known is that it's a small, licensed skilled nursing and long-term care community in Richlands, Virginia, with a 3.7 out of 5 rating from a sizable number of Google reviewers.

The Good

  • 3.7 out of 5 rating from 311 Google reviews
  • Small, licensed skilled nursing/long-term care setting

The Bad

  • No pricing information published
  • No amenity details available to review
  • No written reviews provided to assess care quality

AI-generated from reviews and community data.

Clinch Valley Medical Center is a senior living community in Richlands, Virginia offering Skilled Nursing / Long Term Care. Amenities include Housekeeping, Laundry Service and Emergency Call System. Families rate it 3.8 out of 5 across 315 reviews.

About Clinch Valley Medical Center

Clinch Valley Medical Center is a skilled nursing / long term care community in Richlands, Virginia. The community is licensed for up to 24 residents.

Families rate Clinch Valley Medical Center 3.7 out of 5 based on 311 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care at Clinch Valley Medical Center

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)

Community Amenities

  • 24-Hour Staff
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)

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Reviews of Clinch Valley Medical Center

3.8overall · 315 ratings combined

3.8★ on Google (315)

Shaina Neeley

Jul 2026

via Google

I am specifically rating "lily".. for drawing blood and i didn't feel a thing! ❤️ which, is a huge deal.

Pamela Lusk

Jul 2026

via Google

I have had shoulder & knee surgery at CVMC in the last few months. I am very happy with the care I received on both occasions.

Cindy Stiltner

Jun 2026

via Google

Very slow and active like they don't care. Sat in ER after getting called back and never even saw a nurse in ove1 and half hours. Left went to Ballad In lebanon va and had blood work going and IV with the fist 10 minutes. Everyone in the ICU and the ER were and are wonderful .

David Joyce

Jun 2026

via Google

If I could give zero stars, I would.<br><br>My family’s experience with Clinch Valley Health during my mother’s illness was deeply disappointing and, at times, traumatic. We encountered what we perceived as poor communication, difficulty obtaining complete medical records, unanswered questions throughout the grievance process, and responses that felt dismissive of our concerns. Despite requesting clarification about specific events in my mother’s care, many questions remain unanswered.<br><br>Losing a loved one is devastating enough without feeling unheard and unsupported afterward. Families deserve transparency, compassion, timely follow-up, and meaningful engagement when concerns are raised about a loved one’s care. Unfortunately, that was not our experience.<br><br>I recognize that healthcare professionals work under tremendous pressure, and I appreciate those individual staff members who treated my mother with kindness. However, our overall experience with the hospital’s communication, discharge planning, and complaint resolution process has left me with very little confidence in the organization.<br><br>I sincerely hope Clinch Valley Health uses feedback from grieving families as an opportunity to improve communication, accountability, and patient-centered care so that others do not leave with the same sense of frustration and unresolved questions.

Stephen Bellene

Jun 2026

via Google

There is a serious mistake here. I did NOT receive care at Clinch Valley.

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Government Inspection History

3 inspection visits in the last three years, 14 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Jan 10, 2023Fire Safety StandardHealth Standard5 citations
  • Inspect, test, and maintain automatic sprinkler systems.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 17, 2023

  • Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 17, 2023

  • Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 14, 2023

  • Have properly installed hallway dispensers for alcohol-based hand rub.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 17, 2023

  • Provide properly protected cooking facilities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 7, 2023

Feb 17, 2021Fire Safety StandardHealth Standard6 citations
  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 30, 2021

  • Install corridor and hallway doors that block smoke.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 30, 2021

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 19, 2021

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 19, 2021

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 19, 2021

  • Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 19, 2021

Jan 30, 2019Fire Safety StandardHealth Standard3 citations
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 22, 2019

  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 22, 2019

  • Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 22, 2019

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Clinch Valley Medical Center offer?

Clinch Valley Medical Center offers Skilled Nursing / Long Term Care.

Where is Clinch Valley Medical Center located?

Clinch Valley Medical Center is located at 2949 W Front St in Richlands, Virginia.

What do families say about Clinch Valley Medical Center?

There isn't enough detailed review or amenity information available to give families a full picture of daily life at Clinch Valley Medical Center. What is known is that it's a small, licensed skilled nursing and long-term care community in Richlands, Virginia, with a 3.7 out of 5 rating from a sizable number of Google reviewers.

How did Clinch Valley Medical Center do on recent health and safety inspections?

Clinch Valley Medical Center had 3 government inspection visits in the last three years, with 14 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Clinch Valley Medical Center?

Submit the Request Information form on this page to connect with Clinch Valley Medical Center and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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Nearby Communities

Other senior living options within 25 miles of Richlands.