1 / 5CMS Care Compare
Reviews of Hendrick Medical Center are decidedly mixed, with many families describing serious care failures such as missed diagnoses, poor communication, and rushed discharges, while a smaller number of reviewers praise specific nurses and describe positive outcomes for major procedures like cardiac surgery. The facility's low overall Google rating reflects a wide split between highly critical and highly positive experiences.
AI-generated from reviews and community data.
Hendrick Medical Center is a senior living community in Abilene, Texas offering Skilled Nursing / Long Term Care. Amenities include Emergency Call System, Wheelchair Accessible and 24-Hour Staff. Families rate it 2.8 out of 5 across 339 reviews.
Hendrick Medical Center is a skilled nursing / long term care community in Abilene, Texas. The community is licensed for up to 20 residents.
Families rate Hendrick Medical Center 2.8 out of 5 based on 339 Google reviews.
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Help Me Choose2.8overall · 339 ratings combined
2.8★ on Google (339)
Captain America
Jul 2026
Every once in a while, you come across a medical establishment that makes you feel like you are truly cared for. From admitting to the cardiology department, to the recovery unit, I believe is called PACU (sp?), I felt at home and loved. They even prayed over us and that meant more then words can describe.
Pacha
Jul 2026
If I could give 0 stars I most definitely would!!<br>Went into the ER 7/9 c/o right flank pain. Previous hospital stays due to sepsis, and a genetic liver disease. No Ct scans, got diagnosed with a UTI and sent home on antibiotics. Husband came home from work 7/10 (around 4 pm after not hearing from me all day) found me out of it. Brought me to another hospital and we are on night two of admissions due to sepsis. Tachycardia, 100.7 fever, & white count elevation. The antibiotic Hendricks gave me wouldn’t even treat the infection I have. My doctor told me to thank my husband for bringing me in or else I’d be a lot worse!<br>Hendricks told my husband to give me Tylenol for pain after the doctor & nurse were informed that I’m not supposed to take Tylenol due to my liver, stated by previous doctors.<br>I’m sure that bill will come speedy after they sent me home to die though! Good hospitals could atleast cross their T’s & dot their I’s, but in this case, this hospital failed me.<br>With that being said, I DO NOT recommend Hendricks Memorial. Entire almost 7 hours I waited there felt like a joke.
Zach Walker
Jul 2026
Gross overcharging for bloodwork. Go a seperate venue(Labcorp on demand, quest direct, etc.) and have the results sent over.<br><br>CBC- 24x markup<br>CMP- 55x markup<br>TSH- 10x markup<br>Free T4- 34x markup<br>Vitamin D- 19x markup<br>Venipuncture- 10x markup<br>Lipid panel- 33x markup<br>A1C- 28x markup<br><br>Totals: charged to insurance, $3,281.19 vs. Roughly $130 at Medicare rates
Christopher Swaim
Jul 2026
Today I was ignored and pushed out of the emergency room like I didn’t matter at all. I came into the ER with horrible neck pain where my lymph node is. The doctor came in, assumed it was just tooth pain and said he’d give me something to make it feel better. A few minutes later a nurse came in with discharge papers and told me to go home without receiving any medical care. I complained and finally got them to give me a prescription for antibiotics at bare minimum, they refused to let me see the dr again and basically told me they don’t care about my problems or my pain….but I bet they will care about getting there money. I even filed a complaint with the administration only to find out they weren’t going to do anything about it anyway…so all in all I can just go screw myself I guess. Hendrix is the only option in town for healthcare…and that’s a crying shame.
Jake McNeill
Jul 2026
Abilene Hendricks was great. Don't go to Brownwood.
3 inspection visits in the last three years, 8 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 15, 2025
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 1, 2024
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 1, 2024
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 18, 2023
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity C of L: potential for minimal harm, widespreadCorrected Aug 18, 2023
Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
Severity C of L: potential for minimal harm, widespreadCorrected Aug 14, 2023
Post nurse staffing information every day.
Severity C of L: potential for minimal harm, widespreadCorrected Aug 14, 2023
Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
Severity C of L: potential for minimal harm, widespreadCorrected Aug 14, 2023
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Hendrick Medical Center offers Skilled Nursing / Long Term Care.
Hendrick Medical Center is located at 1900 Pine in Abilene, Texas.
Reviews of Hendrick Medical Center are decidedly mixed, with many families describing serious care failures such as missed diagnoses, poor communication, and rushed discharges, while a smaller number of reviewers praise specific nurses and describe positive outcomes for major procedures like cardiac surgery. The facility's low overall Google rating reflects a wide split between highly critical and highly positive experiences.
Hendrick Medical Center had 3 government inspection visits in the last three years, with 8 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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