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Helping Hands Home Health Care & Hospice, Inc

851 Burlway Rd., Suite 408

2(1 rating)· Burlingame average: 4.7

Helping Hands Home Health Care & Hospice, Inc

Quick Facts

Medicare quality
3.0 of 5 stars

Home Health Compare

Medicare certified
Since 2014

Helping Hands Home Health Care & Hospice, Inc is a home health agency serving Burlingame, California offering Home Health.

About Helping Hands Home Health Care & Hospice, Inc

Helping Hands Home Health Care & Hospice, Inc is a Medicare-certified home health agency serving Burlingame, CA and has been Medicare certified since 2014. Services offered in the home include skilled nursing, physical therapy, occupational therapy, speech therapy, medical social services and home health aide visits. The agency is privately owned.

Medicare rates the quality of patient care at Helping Hands Home Health Care & Hospice, Inc 3.0 out of 5 stars, based on how quickly care starts, how often patients improve at walking, bathing and managing medications, and how often they are readmitted to the hospital.

Home health is short-term, doctor-ordered clinical care at home, typically after a hospital stay or during recovery, and Medicare covers it in full when the patient qualifies. Families who need ongoing help with daily living, such as bathing, meals and companionship, should also compare non-medical home care agencies nearby.

Types of Care at Helping Hands Home Health Care & Hospice, Inc

Home Health

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Reviews of Helping Hands Home Health Care & Hospice, Inc

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Ask about availability, hourly rates, or a free in-home assessment. Your details go only to Helping Hands Home Health Care & Hospice, Inc, never sold or shared.

Medicare Quality of Care

Helping Hands Home Health Care & Hospice, Inc is a Medicare-certified home health agency (certified since 2014). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.

Quality of patient care

3.0 / 5

Medicare star rating

Services offered

  • Skilled nursing
  • Physical therapy
  • Occupational therapy
  • Speech therapy
  • Medical social services
  • Home health aide

What patients say

  • Would definitely recommend the agency63%US 79%
  • Rated their overall care 9 or 10 out of 1075%US 85%
  • Care was given in a professional way77%US 89%
  • The team communicated well72%US 86%
  • The team discussed medicines, pain and home safety70%US 82%

27 completed patient surveys, 14% response rate.

Hospital outcomes

  • Discharged to the community87%US 80%Better than
  • Readmitted to hospital after discharge (30 days) (lower is better)4%US 4%Same as
  • Preventable hospital visits during care (lower is better)17%US 11%Worse than

How patients did

  • Care started within 2 days of referral100%US 94%
  • Patients got better at walking or moving around87%US 83%
  • Patients got better at getting in and out of bed87%US 83%
  • Patients got better at bathing88%US 86%
  • Patients' breathing improved88%US 85%
  • Patients got better at taking medications correctly91%US 81%
  • Patients who had a fall with major injury (lower is better)0%US 1%
  • Patients with new or worsened pressure ulcers (lower is better)0%US 0%
  • Discharge function score met or exceeded expectations78%US 61%

Service area

Helping Hands Home Health Care & Hospice, Inc reports serving 71 ZIP codes, including San Francisco, Oakland, Redwood City, San Mateo, San Jose, Daly City, Palo Alto, Alameda, Atherton, Belmont and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.

Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 059628. National figures are the average across all certified agencies.

Frequently Asked Questions

What types of care does Helping Hands Home Health Care & Hospice, Inc offer?

Helping Hands Home Health Care & Hospice, Inc offers Home Health.

Where is Helping Hands Home Health Care & Hospice, Inc located?

Helping Hands Home Health Care & Hospice, Inc is located at 851 Burlway Rd., Suite 408 in Burlingame, California.

Does Medicare cover care from Helping Hands Home Health Care & Hospice, Inc?

Yes. Helping Hands Home Health Care & Hospice, Inc is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 3.0 out of 5 stars.

Do I need a referral to use Helping Hands Home Health Care & Hospice, Inc?

For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.

How can families visit Helping Hands Home Health Care & Hospice, Inc?

Submit the Request Information form on this page to connect with Helping Hands Home Health Care & Hospice, Inc and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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