Mar Bu
Oct 2020
Physical therapist was great. Occupational therapist, however, spent all of her session time looking at her phone. Charged a lot for just a couple visits and gives you information you can just search over the internet.
Helping Hands Home Health Care & Hospice, Inc
851 Burlway Rd., Suite 4082(1 rating)· Burlingame average: 4.8
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Quick Facts
- Medicare quality
- 3.0 of 5 stars
- Medicare certified
- Since 2014
- Therapy and nursing at home
- Skilled nursing, PT, OT, speech therapy, social work, aides
- Medicare quality score
- Rated 3.0 out of 5 stars by Medicare
- Ownership
- Privately owned agency, not part of a chain
Home Health Compare
What Families Think
An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
What reviewers praise
- One reviewer praised the physical therapist
- Offers nursing, PT, OT, speech therapy and aide visits
- Medicare-certified home health agency
- Medicare quality rating of 3.0 out of 5
What reviewers flag
- One report of an occupational therapist on her phone during sessions
- One reviewer felt charges were high for only a few visits
- No published pricing
- Only one public review, so little feedback to go on
AI-generated from reviews and community data.
Helping Hands Home Health Care & Hospice, Inc is a home health agency serving Burlingame, California offering Home Health.
About Helping Hands Home Health Care & Hospice, Inc
Helping Hands Home Health Care & Hospice, Inc is a Medicare-certified home health agency serving Burlingame, CA and has been Medicare certified since 2014. Services offered in the home include skilled nursing, physical therapy, occupational therapy, speech therapy, medical social services and home health aide visits. The agency is privately owned.
Medicare rates the quality of patient care at Helping Hands Home Health Care & Hospice, Inc 3.0 out of 5 stars, based on how quickly care starts, how often patients improve at walking, bathing and managing medications, and how often they are readmitted to the hospital.
Home health is short-term, doctor-ordered clinical care at home, typically after a hospital stay or during recovery, and Medicare covers it in full when the patient qualifies. Families who need ongoing help with daily living, such as bathing, meals and companionship, should also compare non-medical home care agencies nearby.
Types of Care at Helping Hands Home Health Care & Hospice, Inc
Home Health
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Help Me ChooseReviews of Helping Hands Home Health Care & Hospice, Inc
2overall · 1 ratings combined
2★ on Google (1)
Medicare Quality of Care
Helping Hands Home Health Care & Hospice, Inc is a Medicare-certified home health agency (certified since 2014). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.
Quality of patient care
3.0 / 5
Medicare star rating
Services offered
- Skilled nursing
- Physical therapy
- Occupational therapy
- Speech therapy
- Medical social services
- Home health aide
What patients say
- Would definitely recommend the agency63%US 79%
- Rated their overall care 9 or 10 out of 1075%US 85%
- Care was given in a professional way77%US 89%
- The team communicated well72%US 86%
- The team discussed medicines, pain and home safety70%US 82%
27 completed patient surveys, 14% response rate.
Hospital outcomes
- Discharged to the community87%US 80%Better than
- Readmitted to hospital after discharge (30 days) (lower is better)4%US 4%Same as
- Preventable hospital visits during care (lower is better)17%US 11%Worse than
How patients did
- Care started within 2 days of referral100%US 94%
- Patients got better at walking or moving around87%US 83%
- Patients got better at getting in and out of bed87%US 83%
- Patients got better at bathing88%US 86%
- Patients' breathing improved88%US 85%
- Patients got better at taking medications correctly91%US 81%
- Patients who had a fall with major injury (lower is better)0%US 1%
- Patients with new or worsened pressure ulcers (lower is better)0%US 0%
- Discharge function score met or exceeded expectations78%US 61%
Service area
Helping Hands Home Health Care & Hospice, Inc reports serving 71 ZIP codes, including San Francisco, Oakland, Redwood City, San Mateo, San Jose, Daly City, Palo Alto, Alameda, Atherton, Belmont and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.
Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 059628. National figures are the average across all certified agencies.
Frequently Asked Questions
What types of care does Helping Hands Home Health Care & Hospice, Inc offer?
Helping Hands Home Health Care & Hospice, Inc offers Home Health.
Where is Helping Hands Home Health Care & Hospice, Inc located?
Helping Hands Home Health Care & Hospice, Inc is located at 851 Burlway Rd., Suite 408 in Burlingame, California.
What do families say about Helping Hands Home Health Care & Hospice, Inc?
Helping Hands Home Health Care & Hospice, Inc carries a 2.0 out of 5 rating from 1 Google review. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
Does Medicare cover care from Helping Hands Home Health Care & Hospice, Inc?
Yes. Helping Hands Home Health Care & Hospice, Inc is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 3.0 out of 5 stars.
Do I need a referral to use Helping Hands Home Health Care & Hospice, Inc?
For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.
How can families visit Helping Hands Home Health Care & Hospice, Inc?
Submit the Request Information form on this page, or contact Helping Hands Home Health Care & Hospice, Inc directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Helping Hands Home Health Care & Hospice, Inc? Claim this listing to update photos, pricing, and details. It's free.
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