Lynette Desch
Jun 2026
I wanted to say how helpful, positive and supportive it was to deal with the hiring process with Dawn and Kelly. One of the best experiences I’ve ever had.
Help at Home
777 Gloucester St #3003.3(14 ratings)· Brunswick average: 4.7
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1 / 6Quick Facts
What Families Think
An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Reviews of Help at Home in Brunswick are sharply split: some families praise friendly, compassionate caregivers and a hiring process that went smoothly, while others report serious lapses in care and communication. Multiple reviewers flagged management and organizational problems, and one serious safety incident was described by more than one family member.
What reviewers praise
- Caregivers described as compassionate and respectful
- Positive experience with hiring/staffing coordinators
- New leadership reportedly improving client-caregiver relationships
- Families felt genuinely cared for, not just a client
What reviewers flag
- Multiple reports of unorganized, unprofessional management
- One incident of a client left unattended at a store
- No follow-up call after a reported safety incident
- One reviewer alleged positive reviews were solicited by the company
AI-generated from reviews and community data.
Help at Home is a home care agency serving Brunswick, Georgia offering At-Home Care. Care is billed by the hour and no doctor's referral is needed. Families rate it 3.3 out of 5 across 14 reviews.
About Help at Home
Help at Home is an agency providing at-home care services in Brunswick, Georgia. The agency serves clients in their own homes rather than in a residential community setting.
Reviews of Help at Home are mixed. Families praise the friendliness and compassion of staff during the hiring process and report that caregivers have been attentive and caring. However, several reviewers describe serious concerns about caregiver oversight and accountability, including allegations that clients were left unattended at locations without proper follow-up communication. Reviewers also note mixed experiences with management and organizational consistency.
The agency holds a Google rating of 3.3 out of 5 across 14 reviews.
Types of Care at Help at Home
At-Home Care
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Help Me ChooseReviews of Help at Home
3.3overall · 14 ratings combined
3.3★ on Google (14)
Jeremy Hudson
Jun 2026
My family recently needed home care services for a loved one, and Help at Home in Brunswick made a difficult situation so much easier. Everyone we spoke with was friendly, understanding, and willing to help. They truly cared about finding the right solution for our family rather than treating us like just another client.<br><br>The caregivers were compassionate, attentive, and always treated our loved one with kindness and respect. It was a huge relief knowing someone dependable was there to help when we couldn’t be.<br><br>We are very thankful for the care our family received and for the professionalism of the entire team. If you’re looking for home care services for a loved one, I would definitely recommend giving Help at Home a call.
melissa middleton
Mar 2026
Awesome Awesome Awesome 👌
Lynn Baker
Jan 2025
Company is working hard to improve relationships with client and caregivers.
Kaylah Vila
May 2024
I am pissed off with this service. My grandmother was a client and her help at home aide...LEFT MY 80 YEAR OLD GRANDMOTHER AT WALMART!!!!<br><br>This lady didn't even call or stop by my grandma's apartment to make sure she made it home okay!! I stayed for over an hour just to see if my grandma's aide would show up and NOTHING!<br><br>Then, I called the after hours line and told them what happened and that I wasn't happy. I told them to have someone call me back and no one ever called me!<br><br>The aide told my mom that my grandma called her the "n" word and I just want to state that my grandmother IS NOT RACIST!!! She has NEVER called anyone a racial slur EVER!
Frequently Asked Questions
What types of care does Help at Home offer?
Help at Home offers At-Home Care.
Where is Help at Home located?
Help at Home is located at 777 Gloucester St #300 in Brunswick, Georgia.
What do families say about Help at Home?
Help at Home carries a 3.3 out of 5 rating from 14 Google reviews. Reviews of Help at Home in Brunswick are sharply split: some families praise friendly, compassionate caregivers and a hiring process that went smoothly, while others report serious lapses in care and communication. Multiple reviewers flagged management and organizational problems, and one serious safety incident was described by more than one family member. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
How can families visit Help at Home?
Submit the Request Information form on this page, or contact Help at Home directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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