MyLivingChoice

Helia Healthcare of Olney

410 East Mack

4.2(60 ratings)

Helia Healthcare of Olney — photo 11 / 5

Quick Facts

Total units
118
Medicare rating
5 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
118
Staffing concern
One reviewer reported roughly 20 patients per aide

What Families Think

Reviews of Helia Healthcare of Olney are sharply mixed: many families praise the warmth and dedication of the caregiving and therapy staff, while a substantial number of others describe serious lapses in basic care, including bedsores, slow response to call lights, and understaffing. The facility earns strong marks for its rehabilitation program and cleanliness in several accounts, but recurring reports of neglect and management issues suggest care quality can vary significantly.

The Good

  • Staff frequently described as caring and compassionate
  • Rehab and therapy team praised by multiple reviewers
  • Facility described as clean by several reviewers
  • Good food noted in more than one review

The Bad

  • Multiple reports of bedsores linked to neglect
  • Several reviewers cite slow response to call lights
  • Reports of low aide-to-patient staffing ratios
  • One report of rude, unprofessional management response

AI-generated from reviews and community data.

About Helia Healthcare of Olney

Helia Healthcare of Olney is a skilled nursing / long term care community in Olney, Illinois. The community is licensed for up to 118 residents.

Families rate Helia Healthcare of Olney 4.2 out of 5 based on 60 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care

Skilled Nursing / Long Term Care

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Reviews

4.2overall · 60 ratings combined

4.2★ on Google (60)

Joseph Borreggine

Jun 2026

via Google

This nursing home in rural Illinois stands out as one of the most exceptional facilities due to the professionalism of its staff, which fosters an uplifting atmosphere. The facility is immaculately clean, and the residents are generally pleasant. I highly recommend considering this facility as a long-term care option for any family member.

Shanay Schnepper

Dec 2025

via Google

This is the worst care facility I have ever came across. We weren’t greeted when we got inside and were talked to very poorly. My grandfather had bed sores and had a falling episode and it took staff over 2 hours for them to get to my grandfather even though he was pushing the help button over and over. Bedrooms weren’t cleaned like they should have been everyday. I don’t recommend this facility to you or any of your family members. My grandfather passed away in this facility’s cafeteria today 12/5/25. We went to pick up his belongings and the staff already had everything boxed up and ready to go. They had no right touching his things until family gave them the approval which wasn’t the case. His cane was missing until it was asked for and we got told that the nurse was on lunch and we would have to wait to get it until she got back. His walker which was paid for by my grandmother was told that the walker belonged to the facility even tho she paid for it. We are still missing a horse blanket that is his that we haven’t gotten back. If I could give this facility a 0 star rating that is what I would rate it. Every staff u seen was either sitting at the front desk or hanging around chatting with other staff. Clients were eating lunch today at 11:45 A.M and no staff was present at all during this time.

Sarah Gosnell

Aug 2025

via Google

Wonderful staff! All of administration is very accommodating with my other schedules like school and anything involving my kids. I actually left for a couple of months and could not wait to come back “home” to Helia!

Tom Harmon

Aug 2025

via Google

It's kinda weird truly, you enter I believe the side door with the arch? When you do the alarm goes off. I'm not sure there is another way? I get it I'm sure the alarm goes off in case someone wonders out? Really wasn't greeted and was looked at like I wasn't wanted to be dealt with but... I wanted to visit my Aunt. It all felt off putting and unfriendly. I'm a bit saddened by the whole situation, however Im sure it's a very tough job, I know I wouldnt have the heart or strength to work their... Bless you all for trying to take care of the sick.

Howard Wilson

Mar 2024

via Google

They had an Event for the Community. We took our child. While at the event it became crowded. They told the people that were there with their children they would continue with the drawing privately and results would be posted. This has left, I am sure, many parents and children wondering what the results were. Nothing has been posted and other things that they claimed ty weren't going to do were done.These would have been fun for the children.

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Frequently Asked Questions

What types of care does Helia Healthcare of Olney offer?

Helia Healthcare of Olney offers Skilled Nursing / Long Term Care.

Where is Helia Healthcare of Olney located?

Helia Healthcare of Olney is located at 410 East Mack in Olney, Illinois.

What do families say about Helia Healthcare of Olney?

Reviews of Helia Healthcare of Olney are sharply mixed: many families praise the warmth and dedication of the caregiving and therapy staff, while a substantial number of others describe serious lapses in basic care, including bedsores, slow response to call lights, and understaffing. The facility earns strong marks for its rehabilitation program and cleanliness in several accounts, but recurring reports of neglect and management issues suggest care quality can vary significantly.

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