Destry Hoffard
Jan 2026
They didn't tell us about an appeal and got him kicked off his insurance. They lost his false teeth. They lost his glasses. They lost half of his clothing even though my sister was doing his laundry. They lost all his blankets again even though my sister was doing his laundry. They let a UTI get absolutely out of control. The staff all has that 1000 yard stare and barely speak to the residents. I found out it's one of the lowest paid facilities in the area so they're pulling employees from the bottom of the barrel. And the worst part was they neglected him to the point he had a bed sore nearly to the bone. We finally managed to get him moved into a much better facility thank God. Their 4.5 star rating is clearly manipulated. Don't send your family here, it's atrocious.
