Heath Springs Residential Care

Savannah Howard

Jun 2026

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They are very unprofessional and will only jump up and do shit when when threatened with law enforcement or a lawsuit. I will never use this place again and i dont recommend it nether.

love king

Jan 2026

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Do not take your Loved ones to this place unless you don't care hiw they are treated. STAFF are very unprofessional and lack actual training to keep Members safe and comfortable. Multiple violations have been reported with NO SUPERVISOR(Accountability) present! ZERO STARS

Jen St. Jean

Apr 2024

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I am going to give credit where credit is due to the following individuals: Kristy, Tammy and Jacky. They are outstanding people and truly are in this business for the right reasons. They treated my father in law and my family with great kindness and respect over the past couple of years, and I am thankful for what they do. If you have the resources to go elsewhere, I would highly recommend doing so. The business office is nonexistent, documentation is incorrect at best, and no one knows anything. The administrator clearly receives directives from an extremely unsympathetic owner who does not know what they are doing because when I was finally able to speak with her, she sounded panicked. She knew this was the absolute wrong call. They discharged my father in law under an altered mental status (a joke, really) to the hospital wherein the hospital did NOT admit him, and this facility did not accept him back. They effectively dumped him at the hospital. This was the term the hospital used. I was dumbfounded. This was after they brought in hospice only days earlier, requesting that the hospice social worker begin finding placement for my father in law before we had a discussion with the administrator, and much less before receiving a discharge letter. This is illegal according to the resident’s bill of rights act. Have the ombudsman handy for your own sake. This place reeks of shady business practices, all of which they will get tagged for in the end, but it is truly depressing that a facility can operate this way. When people are threatened with losing their jobs because they KNOW they should accept a resident back who wasn’t admitted to the hospital, that is a sad situation. There are good eggs and bad eggs at this facility. The worst offenders are at the top, unfortunately. The system is broken because places like this continue to abuse it. Please save yourself the headache and go elsewhere because I have never seen a facility run so unprofessionally in my own tenure-ship in long term care.

Kyndal Reece

Dec 2023

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Gentiva’s partnership with Heath Springs Residential Care has been outstanding. The staff is attentive, compassionate, and goes above and beyond to create a comfortable home-like atmosphere. The facility is well-maintained, and I appreciate the personalized attention given to each resident.

Christy

Feb 2020

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My mom has been here for about 4 months now, and we have been very pleased with the staff and atmosphere. Everyone has been super nice and have treated our mom well. The place is clean and they always have fun activities and different things going on for the residents.