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Heart to Heart Assisted Living

12119 San Miguel

3(8 ratings)· San Antonio average: 4.3

Heart to Heart Assisted Living, photo 11 / 2

Quick Facts

Total units
12
Licensed capacity
12 residents

Texas HHSC

What Families Think

Reviews of Heart to Heart Assisted Living are sharply divided: some families describe a small, caring community where a loved one stayed for many years, while others report harsh treatment of residents, inadequate food, and poor follow-up after a death. With only 8 reviews, the community's reputation appears mixed rather than consistently good or bad.

The Good

  • Praised as caring and attentive by some families
  • One resident lived there for many years
  • Owner personally involved in resident care, per reviewers

The Bad

  • One report of staff speaking cruelly to a resident
  • One report of inadequate food, described as only canned goods
  • One report of no follow-up communication after a resident's death
  • Reviews are sharply mixed between very positive and very negative

AI-generated from reviews and community data.

Heart to Heart Assisted Living is a senior living community in San Antonio, Texas offering Assisted Living. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 3.0 out of 5 across 8 reviews.

About Heart to Heart Assisted Living

Heart to Heart Assisted Living is a assisted living community in San Antonio, Texas. The community is licensed for up to 12 residents.

Families rate Heart to Heart Assisted Living 3 out of 5 based on 8 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care at Heart to Heart Assisted Living

Assisted Living

Amenities

Room Amenities

  • Emergency Call System
  • Wheelchair Accessible

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Medication Management

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Reviews of Heart to Heart Assisted Living

3overall · 8 ratings combined

3★ on Google (8)

Sharon Nardin

Mar 2026

via Google

Don’t let the owner fool you into how good their care is. The place is a joke. No proper care, nothing but canned goods for lunch and dinner. After our loved one passed, no one contacted us to let us know they were sorry about the death. Hospice was wonderful.

Carolyn Randle

Jan 2026

via Google

My mother lived at Heart 2 Heart for many years, and it's a great assisted living facility!

Kylie R

Oct 2021

via Google

My great aunt and uncle are there and I went to visit them today and they told me how they are treated worse than dogs. Another elderly man asked a nurse for a napkin and she proceeded to tell him to shut up. It is cruel and inhuman how they treat innocents that can’t speak for themselves, and someone must do something about it. I don’t recommend this place at all, and I’m hoping to get my family out of there.

Ronnie Dooley

Nov 2017

via Google

Amazing staff and owner so extremely careing and kind for me and my family member

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Frequently Asked Questions

What types of care does Heart to Heart Assisted Living offer?

Heart to Heart Assisted Living offers Assisted Living.

Where is Heart to Heart Assisted Living located?

Heart to Heart Assisted Living is located at 12119 San Miguel in San Antonio, Texas.

What do families say about Heart to Heart Assisted Living?

Reviews of Heart to Heart Assisted Living are sharply divided: some families describe a small, caring community where a loved one stayed for many years, while others report harsh treatment of residents, inadequate food, and poor follow-up after a death. With only 8 reviews, the community's reputation appears mixed rather than consistently good or bad.

How can families visit Heart to Heart Assisted Living?

Submit the Request Information form on this page to connect with Heart to Heart Assisted Living and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

Work at Heart to Heart Assisted Living? Claim this listing to update photos, pricing, and details. It's free.

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