3(8 ratings)· San Antonio average: 4.3
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An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Reviews of Heart to Heart Assisted Living are sharply divided: some families describe a small, caring community where a loved one stayed for many years, while others report harsh treatment of residents, inadequate food, and poor follow-up after a death. With only 8 reviews, the community's reputation appears mixed rather than consistently good or bad.
AI-generated from reviews and community data.
Heart to Heart Assisted Living is a senior living community in San Antonio, Texas offering Assisted Living. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 3.0 out of 5 across 8 reviews.
Heart to Heart Assisted Living is an assisted living community in San Antonio, Texas, licensed for up to 12 residents. The community provides 24-hour staffing, medication management, an emergency call system, and housekeeping services. Residents have access to gathering and activity spaces for social activities, and the facility is wheelchair accessible.
Reviewers offered sharply different accounts of their experiences. Some praised the staff and owner as caring and described the community as a good facility where residents thrive. Others reported serious concerns about how residents are treated, meal quality, and responsiveness to families, particularly following a resident's death.
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Help Me Choose3overall · 8 ratings combined
3★ on Google (8)
Sharon Nardin
Mar 2026
Don’t let the owner fool you into how good their care is. The place is a joke. No proper care, nothing but canned goods for lunch and dinner. After our loved one passed, no one contacted us to let us know they were sorry about the death. Hospice was wonderful.
Carolyn Randle
Jan 2026
My mother lived at Heart 2 Heart for many years, and it's a great assisted living facility!
Kylie R
Oct 2021
My great aunt and uncle are there and I went to visit them today and they told me how they are treated worse than dogs. Another elderly man asked a nurse for a napkin and she proceeded to tell him to shut up. It is cruel and inhuman how they treat innocents that can’t speak for themselves, and someone must do something about it. I don’t recommend this place at all, and I’m hoping to get my family out of there.
Ronnie Dooley
Nov 2017
Amazing staff and owner so extremely careing and kind for me and my family member
Heart to Heart Assisted Living offers Assisted Living.
Heart to Heart Assisted Living has not published its pricing. For context, communities in San Antonio that publish rates start around $2,362 per month at the median. Final costs depend on care needs and apartment selection, so contact the community for a quote.
Heart to Heart Assisted Living is located at 12119 San Miguel in San Antonio, Texas.
Heart to Heart Assisted Living carries a 3.0 out of 5 rating from 8 Google reviews. Reviews of Heart to Heart Assisted Living are sharply divided: some families describe a small, caring community where a loved one stayed for many years, while others report harsh treatment of residents, inadequate food, and poor follow-up after a death. With only 8 reviews, the community's reputation appears mixed rather than consistently good or bad. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
Submit the Request Information form on this page, or contact Heart to Heart Assisted Living directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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