Heardmont Nursing Home

cynthia perry

Apr 2026

via Google ↗

THE PLACE IS THE WORST MY HUSBAND WAS ADMITTED 3/6/26 around 2pm he took his medicine before he left home at 8am i sent all his meds with him he has stage5 Parkinson’s medication has to be give 3 times a day my husband call me at 5:30 stating he needed his meds so I reach out to them the nurse stated they was about to give it to him at 7:30 I called back my husband was yet to receive his meds ok mind you he can’t go without it again around 9:30 pm I called back still no meds I was advised that my husband wasn’t the only patient on there faculty that was sick and had not received his medication my husband also suffers with bad tremors that will last 45 min til hour if he haven’t had it so I advised them I was on my way 9:35 pm an hour drive got there at 10:30 pm young lady let me in went to get his bags they lock me in the building wouldn’t let me out stating they needed I.d I told them the young lady let me in sent me to another nurse to show me where my husband was never asked for my I.d I stated if she let me out I could go to the car and get it they refused to let me out the building so I had to contact the police to get them to let me out the facility to get my licenses mind you when I walked in my husband room he was soak and wet set on the toilet and was having tremors so I went back to his room while wait on the police clean him up got him dressed rolled him to the front door when officers got there I explained the situation they ask them to let me out to go get it same thing I asked before the police had to be called showed it to them got all the way home come to find out they took all my husband meds out his bag never gave any of it back or gave him any the whole day so we made it back home @12:05 pm still no medicine to give him because of them refusing to give it to him or give it back they chose to keep it All so I will be contacting my attorney first thing in the morning and a news reporter my husband also stated while having his tremors one of the young ladies ones grabbing him around his neck squeezing it tightly PLEASE DO NOT PUT YOUR FAMILY MEMBERS THERE I ALSO HAVE VIDEO FOOTAGE OF WHAT HAPPENED SMH TERRIBLE STAFF ALL THE WAY AROUND THEN THEY LAUGH AND THOUGHT IT WAS FUNNY!!!

Robin Giddings

Feb 2026

via Google ↗

I can't say enough about the kindness and love we felt at Heardmont. From the moment our loved one arrived on the campus, he was loved and cared for in the best ways possible. When we visited and asked for special accomodation for him, they just said, "Yes!" - he was spoiled... So many thanks and so much gratitude for all the love and care from Terry, Anita, Amy, Michelle and all the nurses as Stephen graduated from this life to the next.

CJ Powell

Jan 2026

via Google ↗

If I could give negative stars, I would. That Anita woman is the rudest “nurse” I’ve ever met. We have a family member there and she just hangs up on you when you call to talk to them claiming you’re “not on the list”. We called the facility last night and that was never an issue until we basically told them to actually do their job. Now all of a sudden, there’s a “list”. They are mad because when we called last night, we asked them to reposition him or let him stand up because he was calling us in pain from being stuck in one spot and was THIRSTY! We spent hours all night on the phone with Him on his cell phone and went to check on him this morning by calling the facility because we couldn’t reach him via cell phone and they will now not allow us to speak to him out of spite. This place is horrible. When we called last night to help him get the assistance he needed, the nurse on shift said she was there for 16 hours and hopes he won’t be ringing his alarm all night because SHE needs to rest. Do not put your family in this facility if you care about them. Awful. If you don’t want to care for people and your interpersonal skills are this poor, FIND A DIFFERENT JOB!

The Front Porch Experience

Dec 2025

via Google ↗

I have tried to call this facility 10x about my father and no one answered the phone. This is not the first time this has happened. This facility has to do better. I understand businesses but we still must remain professional. It was very important information about my father and NO ONE answered EVERY time I called!

heather spivey

Nov 2025

via Google ↗

I want to write this review to brag on the staff I had the pleasure of working with today. I am a Hospice Nurse and was seeing a patient and let me tell you they are so lucky to have Natasha as a Nurse! She was extremely knowledgeable about the patient I was seeing that was declining rapidly. She knew everything I needed answers to without having to look it up bc that’s how much she knows and cares about the residents! She’s has the kindest soul and you can tell she has the care and compassion that these patients need towards the end of their life! Working in a facility is hard work but she does it with grace! I had a lot of charting to do and she went above and beyond to get me a chair to sit in. I know that seems like a small gesture but it’s the little things that matter most & for her to just do that was so incredibly kind. We need more Natasha’s in this industry for sure! Also the sweet girl at the desk, I didn’t catch her name but she was so helpful in looking up stuff I needed to know and giving me information before I even asked for it! Remarkable in my opinion!