Jackie Letendre
May 2026
They are amazing people who care about their patients. Come everyday like clockwork and always with a friendly attitude. I highly recommend!!!!!!
1 / 2Quick Facts
What Families Think
Families describe Healthpoint Homecare Services as attentive and reliable home health and hospice care, with many reviewers praising the staff's promptness and compassion. One reviewer, however, reported a very different experience involving rude staff, late visits, and excessive phone calls.
The Good
- Staff described as punctual and attentive
- Praised for compassionate, respectful care
- Office and field staff called professional
- Families say caregivers go above and beyond
- High overall satisfaction reported by most reviewers
The Bad
- One report of rude staff and late appointments
- One report of excessive phone calls, up to 16 times a day
AI-generated from reviews and community data.
About Healthpoint Homecare Services LLC
Healthpoint Homecare Services LLC is a home health and hospice community in Springfield, Massachusetts.
Families rate Healthpoint Homecare Services LLC 4.6 out of 5 based on 21 Google reviews.
Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.
Types of Care
Home Health and Hospice
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Help Me ChooseReviews
4.6overall · 21 ratings combined
4.6★ on Google (21)
Janet Rivera
Aug 2025
I know the office staff and some of the field staff and they are all very professional and welcoming when it comes to communicating and making sure we're good. They go above and beyond for their patients! I'm very pleased and satisfied with this agency! 10 🌟 I give.
Karleen Petersen
Aug 2025
This place is horrible! I would never recommend them to anyone. Update: you have seen a family member of mine and service was horrible. Staff rude. Late to appointment. You also have harassed by phone by calling up to 16 times per day.
Rory Guti
Sep 2023
this is an exceptional company they provided care for my mother after fall and there service we way beyond favorable they were prompt with any concerns and needs I would recommend them to anyone please keep up the good work
Lameck Mwibanda
Sep 2023
Healthpoint Homecare Services has been a lifesaver for our family. Their team has provided exceptional care for our elderly loved one. They are always punctual, attentive to our needs, and treat our family member with the utmost respect and kindness. We highly recommend their services to anyone in need of home care.
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