Jackie Letendre
May 2026
They are amazing people who care about their patients. Come everyday like clockwork and always with a friendly attitude. I highly recommend!!!!!!
1 / 2Home Health Compare
Families describe Healthpoint Homecare Services as attentive and reliable home health and hospice care, with many reviewers praising the staff's promptness and compassion. One reviewer, however, reported a very different experience involving rude staff, late visits, and excessive phone calls.
AI-generated from reviews and community data.
Healthpoint Homecare Services LLC is a home health agency serving Springfield, Massachusetts offering At-Home Care and Home Health. Amenities include Emergency Call System, 24-Hour Staff and Medication Management. Families rate it 4.6 out of 5 across 21 reviews.
Healthpoint Homecare Services LLC is a home health and hospice community in Springfield, Massachusetts.
Families rate Healthpoint Homecare Services LLC 4.6 out of 5 based on 21 Google reviews.
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Help Me Choose4.6overall · 21 ratings combined
4.6★ on Google (21)
Jackie Letendre
May 2026
They are amazing people who care about their patients. Come everyday like clockwork and always with a friendly attitude. I highly recommend!!!!!!
Janet Rivera
Aug 2025
I know the office staff and some of the field staff and they are all very professional and welcoming when it comes to communicating and making sure we're good. They go above and beyond for their patients! I'm very pleased and satisfied with this agency! 10 🌟 I give.
Karleen Petersen
Aug 2025
This place is horrible! I would never recommend them to anyone. Update: you have seen a family member of mine and service was horrible. Staff rude. Late to appointment. You also have harassed by phone by calling up to 16 times per day.
Rory Guti
Sep 2023
this is an exceptional company they provided care for my mother after fall and there service we way beyond favorable they were prompt with any concerns and needs I would recommend them to anyone please keep up the good work
Lameck Mwibanda
Sep 2023
Healthpoint Homecare Services has been a lifesaver for our family. Their team has provided exceptional care for our elderly loved one. They are always punctual, attentive to our needs, and treat our family member with the utmost respect and kindness. We highly recommend their services to anyone in need of home care.
Healthpoint Homecare Services LLC is a Medicare-certified home health agency (certified since 2016). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.
Quality of patient care
1.0 / 5
Medicare star rating
Services offered
What patients say
3.0 / 5 patient survey rating
46 completed patient surveys, 27% response rate.
How patients did
Service area
Healthpoint Homecare Services LLC reports serving 22 ZIP codes, including Springfield, Chicopee, Agawam, East Longmeadow, Feeding Hills, Holyoke, Indian Orchard, Longmeadow, Ludlow, Palmer and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.
Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 227677. National figures are the average across all certified agencies.
Healthpoint Homecare Services LLC offers At-Home Care and Home Health.
Healthpoint Homecare Services LLC is located at 140 High St Ste 100 in Springfield, Massachusetts.
Families describe Healthpoint Homecare Services as attentive and reliable home health and hospice care, with many reviewers praising the staff's promptness and compassion. One reviewer, however, reported a very different experience involving rude staff, late visits, and excessive phone calls.
Yes. Healthpoint Homecare Services LLC is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 1.0 out of 5 stars.
For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.
Submit the Request Information form on this page to connect with Healthpoint Homecare Services LLC and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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