MyLivingChoice

Healthmax Home Care Services, Inc

2387 W 68th St #202

4.3(18 ratings)· Hialeah average: 4.5

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Healthmax Home Care Services, Inc, photo 11 / 3

Quick Facts

Medicare quality
1.5 of 5 stars

Home Health Compare

Medicare certified
Since 2009

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Reviews for Healthmax Home Care Services are sharply divided, with several families praising attentive staff and coordinators by name, while others report careless care and poor management communication. The mix of high and low ratings suggests service quality may vary depending on which staff member handles a case.

What reviewers praise

  • Several reviewers praise professional, caring staff
  • Specific coordinators and aides singled out for great service
  • Families describe treatment as attentive and high quality

What reviewers flag

  • Multiple reports of careless or irresponsible care for elderly clients
  • One report of poor management customer service
  • One report of staff being treated disrespectfully by management

AI-generated from reviews and community data.

Healthmax Home Care Services, Inc is a home health agency serving Hialeah, Florida offering At-Home Care and Home Health. Amenities include Emergency Call System, 24-Hour Staff and Medication Management. Families rate it 4.3 out of 5 across 18 reviews.

About Healthmax Home Care Services, Inc

Healthmax Home Care Services, Inc is a Medicare-certified home health agency serving clients in Hialeah, Florida since 2009. The agency provides skilled nursing, physical therapy, and home health aide visits.

CMS data shows a quality star rating of 1.5 of 5 stars. Google reviews are mixed, with ratings ranging from 1 to 5 stars. Several reviewers praised the agency's service and professional attention, while others expressed concerns about employee conduct and management's customer service approach.

Types of Care at Healthmax Home Care Services, Inc

At-Home CareHome Health

Amenities

Room Amenities

  • Emergency Call System

Community Amenities

  • 24-Hour Staff
  • Medication Management

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Reviews of Healthmax Home Care Services, Inc

4.3overall · 18 ratings combined

4.3★ on Google (18)

Jacqueline

Feb 2026

via Google ↗ · Report

Gracias a todo el personal en especial a Cecilia la Cordinadora sin excluir a las demás que también son especiales,muy buen trabajo de su parte y muy buena atención la verdad no me puedo quejar 🙏🥰👌❤️

tk Torres

Dec 2022

via Google ↗ · Report

Management’s customer service is bad. Also, they treat their employees disrespectful.

Jessii H

Jun 2021

via Google ↗ · Report

Please don’t ever contract this company ever they are the worst for the care of elderly very irresponsible the employees are very careless! I give this company negative stars!!

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Medicare Quality of Care

Healthmax Home Care Services, Inc is a Medicare-certified home health agency (certified since 2009). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.

Quality of patient care

1.5 / 5

Medicare star rating

Services offered

  • Skilled nursing
  • Physical therapy
  • Home health aide

What patients say

  • Would definitely recommend the agency70%US 79%
  • Rated their overall care 9 or 10 out of 1082%US 85%
  • Care was given in a professional way91%US 89%
  • The team communicated well75%US 86%
  • The team discussed medicines, pain and home safety74%US 82%

12 completed patient surveys, 7% response rate.

How patients did

  • Care started within 2 days of referral99%US 94%
  • Patients got better at walking or moving around58%US 83%
  • Patients got better at getting in and out of bed25%US 83%
  • Patients got better at bathing40%US 86%
  • Patients' breathing improved53%US 85%
  • Patients got better at taking medications correctly36%US 81%
  • Patients who had a fall with major injury (lower is better)0%US 1%
  • Patients with new or worsened pressure ulcers (lower is better)3%US 0%
  • Discharge function score met or exceeded expectations13%US 61%

Service area

Healthmax Home Care Services, Inc reports serving 55 ZIP codes, including Miami, Hialeah, Homestead, Miami Beach, Opa Locka, Miami Gardens. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.

Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 109256. National figures are the average across all certified agencies.

Frequently Asked Questions

What types of care does Healthmax Home Care Services, Inc offer?

Healthmax Home Care Services, Inc offers At-Home Care and Home Health.

Where is Healthmax Home Care Services, Inc located?

Healthmax Home Care Services, Inc is located at 2387 W 68th St #202 in Hialeah, Florida.

What do families say about Healthmax Home Care Services, Inc?

Healthmax Home Care Services, Inc carries a 4.3 out of 5 rating from 18 Google reviews. Reviews for Healthmax Home Care Services are sharply divided, with several families praising attentive staff and coordinators by name, while others report careless care and poor management communication. The mix of high and low ratings suggests service quality may vary depending on which staff member handles a case. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

Does Medicare cover care from Healthmax Home Care Services, Inc?

Yes. Healthmax Home Care Services, Inc is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 1.5 out of 5 stars.

Do I need a referral to use Healthmax Home Care Services, Inc?

For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.

How can families visit Healthmax Home Care Services, Inc?

Submit the Request Information form on this page, or contact Healthmax Home Care Services, Inc directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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