Reviews for Health Partners Home Care in Hampton, VA are overwhelmingly negative, with families describing missed appointments, unreturned phone calls, and an inability to provide promised round-the-clock coverage. Several reviewers note that the individual nurses who did show up were kind and competent, but describe the office and scheduling side of the business as disorganized and unresponsive.
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Health Partners Home Care, INC is a senior care provider serving Hampton, Virginia offering At-Home Care. Families rate it 1.7 out of 5 across 9 reviews.
Health Partners Home Care, INC is a home health and hospice community in Hampton, Virginia.
Families rate Health Partners Home Care, INC 1.7 out of 5 based on 9 Google reviews.
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Help Me Choose1.7overall · 9 ratings combined
1.7★ on Google (9)
Vicki Erb
Aug 2019
We used them about 18 months ago - though they frequently had to change the schedule, they always called in advance if that was the case. At least the nurses that came here were friendly and caring. My experience with them was not at all the nightmare some of the others have posted here. Just my 2 cents.
Haegen Fuller
May 2019
DO NOT LET THEM CARE FOR YOUR LOVED ONES. They are unresponsive and cannot keep a schedule. We are couple in our 40s and faced with one difficult health issue for one of us. I can not imagine being older or alone and not as independent and needing actual care. The nurses are kind and helpful BUT the business is run with no care for the patient.
Marla Saunders
Mar 2019
Totally unprofessional just want to get paid to come to do no more than what they have to no compassion not dedicated to their work in and out within 10-15 minutes tops these people need to be under investigation or have more training or skill license nurses behind this company because it is a disgrace and when you call the supervisor or their 24-hour on-call number there's no response there's no answer and no call back in a certain amount of time that you call I am so totally unhappy it will never use their services ever again thank God for reviews and rates you get to see what you get before you get it!
Danielle Griffith
Feb 2019
This been this is the most unprofessional home health care service I have ever encountered. Phone calls are not returned in a timely manner if at all, talk about no accountability for their inactions on the administrative side as well as placing blame on case manager and doctor office for not doing things they themselves should be doing. The nurses we had were fine overall.
Crystal
Dec 2018
I would give you a zero if I could. You guys are definately not 24 hours of care. You do not care about your patients. If you did it wouldn't take so long for you to return a phone call to only tell me no nurse is available. Called twice and you said no nurse was available. Then you guys tell the hospital you dont want my sister back who has been through hell since having surgery for stage 4 colon cancer at 40 years old. Guess what we wouldn't have you back. I have worked in the medical profession for years and you are a very unprofessional company and should not advertise you are 24 hours of care because that is definately false advertisment.
Health Partners Home Care, INC offers At-Home Care.
Health Partners Home Care, INC is located at 1919 Commerce Dr in Hampton, Virginia.
Reviews for Health Partners Home Care in Hampton, VA are overwhelmingly negative, with families describing missed appointments, unreturned phone calls, and an inability to provide promised round-the-clock coverage. Several reviewers note that the individual nurses who did show up were kind and competent, but describe the office and scheduling side of the business as disorganized and unresponsive.
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