Health Essentials Resource & Services, Inc
24301 Southland Drive, Suite 6115(1 rating)· Hayward average: 4.3
Quick Facts
- Medicare quality
- 4.5 of 5 stars
- Medicare certified
- Since 2016
Home Health Compare
Health Essentials Resource & Services, Inc is a home health agency serving Hayward, California offering Home Health.
About Health Essentials Resource & Services, Inc
Health Essentials Resource & Services, Inc is a Medicare-certified home health agency serving Hayward, CA and has been Medicare certified since 2016. Services offered in the home include skilled nursing, physical therapy, occupational therapy, speech therapy, medical social services and home health aide visits. The agency is privately owned.
Medicare rates the quality of patient care at Health Essentials Resource & Services, Inc 4.5 out of 5 stars, based on how quickly care starts, how often patients improve at walking, bathing and managing medications, and how often they are readmitted to the hospital.
Home health is short-term, doctor-ordered clinical care at home, typically after a hospital stay or during recovery, and Medicare covers it in full when the patient qualifies. Families who need ongoing help with daily living, such as bathing, meals and companionship, should also compare non-medical home care agencies nearby.
Types of Care at Health Essentials Resource & Services, Inc
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Medicare Quality of Care
Health Essentials Resource & Services, Inc is a Medicare-certified home health agency (certified since 2016). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.
Quality of patient care
4.5 / 5
Medicare star rating
Services offered
- Skilled nursing
- Physical therapy
- Occupational therapy
- Speech therapy
- Medical social services
- Home health aide
What patients say
4.0 / 5 patient survey rating
- Would definitely recommend the agency87%US 79%
- Rated their overall care 9 or 10 out of 1094%US 85%
- Care was given in a professional way92%US 89%
- The team communicated well87%US 86%
- The team discussed medicines, pain and home safety80%US 82%
44 completed patient surveys, 18% response rate.
Hospital outcomes
- Discharged to the community29%US 80%Worse than
- Readmitted to hospital after discharge (30 days) (lower is better)4%US 4%Same as
- Preventable hospital visits during care (lower is better)10%US 11%Same as
How patients did
- Care started within 2 days of referral97%US 94%
- Patients got better at walking or moving around94%US 83%
- Patients got better at getting in and out of bed88%US 83%
- Patients got better at bathing98%US 86%
- Patients' breathing improved100%US 85%
- Patients got better at taking medications correctly98%US 81%
- Patients who had a fall with major injury (lower is better)0%US 1%
- Patients with new or worsened pressure ulcers (lower is better)0%US 0%
- Discharge function score met or exceeded expectations24%US 61%
Service area
Health Essentials Resource & Services, Inc reports serving 67 ZIP codes, including Oakland, San Jose, Berkeley, Fremont, Hayward, San Francisco, San Leandro, Alameda, Castro Valley, Concord and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.
Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 059722. National figures are the average across all certified agencies.
Frequently Asked Questions
What types of care does Health Essentials Resource & Services, Inc offer?
Health Essentials Resource & Services, Inc offers Home Health.
Where is Health Essentials Resource & Services, Inc located?
Health Essentials Resource & Services, Inc is located at 24301 Southland Drive, Suite 611 in Hayward, California.
Does Medicare cover care from Health Essentials Resource & Services, Inc?
Yes. Health Essentials Resource & Services, Inc is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 4.5 out of 5 stars.
Do I need a referral to use Health Essentials Resource & Services, Inc?
For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.
How can families visit Health Essentials Resource & Services, Inc?
Submit the Request Information form on this page to connect with Health Essentials Resource & Services, Inc and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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