1 / 5CMS Care Compare
Families describe Hayward Healthcare & Wellness Center as a clean, welcoming skilled nursing facility with attentive nursing staff, strong physical therapy outcomes, and caring case managers. Reviewers highlight noticeable rehab progress after strokes, surgeries, and hip injuries, along with good food and a family-like atmosphere. A recurring comment is that the outdoor patio space could be better utilized.
AI-generated from reviews and community data.
Hayward Healthcare & Wellness Center is a senior living community in Hayward, California offering Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 4.1 out of 5 across 121 reviews.
Hayward Healthcare & Wellness Center is a skilled nursing and rehabilitation facility in Hayward, California. The center provides comprehensive nursing, rehabilitation, and medical social services in a quiet residential neighborhood setting designed to support rest and recuperation.
The facility offers both short-term and long-term care with around-the-clock nursing and personalized attention. Services include medication management, wound care, orthopedic care, and dialysis care, delivered by experienced nurses and therapists trained in cutting-edge rehabilitation approaches.
Physical therapy is a core component of care, with therapists working directly with patients to develop individualized treatment plans aimed at restoring mobility, strength, and independence. The center is designed to address patients' physical, mental, and spiritual well-being during their recovery.
The facility provides amenities and programs that offer opportunities for engagement, recreation, and socialization to support overall well-being during a patient's stay.
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Help Me Choose4.1overall · 121 ratings combined
4.1★ on Google (121)
Bambi Bam
Jul 2026
I visit Maria at Hayward Healthcare & Wellness Center a lot, and it feels calm and welcoming. The staff really know her, therapy keeps her moving, and the activities & games brighten her day. Having a Private room has been a big benefit.
Toni Sanchez
Apr 2026
My family visited several facilities and Hayward Healthcare and Wellness Center was by far the best. The staff was friendly and it had no off-putting odors. The day I arrived we discovered that the previous facility changed my medication. One of the lead nurses, Diana, spent hours working with her supervisor to make sure I had what I needed. All the nurses were helpful and the CNA’s worked hard to keep us clean, fed, and comfortable. I will especially miss Thalia, Violet, and Marilyn. Speaking of food, it was mostly delicious! Everything is cooked on the premises. I believe they use a menu service that supplies recipes and grocery lists . The food was much better than what I was served at Stanford and UCSF. The therapy I received was also great. Sean and the two OTs took me from barely standing to walking 15 steps in a week’s time.The building is old but it’s been updated inside with nice flooring and fresh paint. The bed frames are old but the mattresses are modern and comfortable. I was privileged enough to have a room with a sliding door with views of their patio, flowers, and redwood trees. I also want to mention that the administration was flexible and worked with my husband’s many requests.
Anthony Gatson
Mar 2026
Hayward Heathcare and Welness Center Is a 10 out of 10 for care rehabilitation and staff. The staff is all very caring and took excelent care of my wife after her stroke. She was there almost 2 months and had remarkable improvement in her condition. The facilty is clean and well kept. Meals are varied and my wife found them tasty. Our case manager Ness did a excellent job keeping us informed
Obiwan Kenobi
Feb 2026
The building looks small from the outside but after coming inside, it is very spacious and clean. Had so many wellness center to chose from , but I am glad I chose this one for my mom's hip rehab. The staff are wonderful and take care of their patients and well being. It has a family environment where patients interact and get along. The activity room where patients can watch TV together is a great way to interact among themselves and to participate in activities The large patio outside could be improved upon so that the patients could enjoy being outside.
Mehvish Sheikh
Feb 2026
I’m incredibly grateful for the care my family member, Tuyet, has received at Hayward Healthcare and Wellness. The facility itself is clean, welcoming, and truly feels supportive for both residents and their families. Every staff member we’ve interacted with has been kind, attentive, and professional. I especially want to recognize Nes, who has been absolutely wonderful—so empathetic, compassionate, and genuinely supportive. Nes consistently goes above and beyond to make sure Tuyet feels comfortable, heard, and cared for, and always treats our family with warmth and patience. You can truly feel the kindness and dedication in every interaction, and that level of heartfelt care brings us so much peace of mind. It’s rare to meet someone who combines professionalism with such genuine compassion, and we are deeply thankful for everything Nes does each day. Thank you to the entire team for providing such thoughtful care. Our family feels comforted knowing Tuyet is in a place where she is respected, supported, and well cared for. We are truly happy with this facility and deeply appreciate everything you do.
5 inspection visits in the last three years, 41 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected May 7, 2026
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 7, 2025
Provide and implement an infection prevention and control program.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 21, 2023
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 21, 2023
Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 21, 2023
Have a policy regarding use and storage of foods brought to residents by family and other visitors.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 21, 2023
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 21, 2023
Keep all essential equipment working safely.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 21, 2023
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 21, 2023
Dispose of garbage and refuse properly.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 21, 2023
Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 21, 2023
Respond appropriately to all alleged violations.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 21, 2023
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 21, 2023
Provide care by qualified persons according to each resident's written plan of care.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 21, 2023
Provide appropriate foot care.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 21, 2023
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 21, 2023
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 21, 2023
Provide routine and 24-hour emergency dental care for each resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 21, 2023
Use approved construction type or materials.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 3, 2023
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 3, 2023
Inspect, test, and maintain automatic sprinkler systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 3, 2023
Install corridor and hallway doors that block smoke.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 3, 2023
Have simulated fire drills held at unexpected times.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 3, 2023
Have generator or other power source capable of supplying service within 10 seconds.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 3, 2023
Have approved installation, maintenance and testing program for fire alarm systems.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 31, 2019
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 10, 2019
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 10, 2019
Have properly installed electrical wiring and gas equipment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 31, 2019
Install corridor and hallway doors that block smoke.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 31, 2019
Properly select, install, inspect, or maintain portable fire extinguishes.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 31, 2019
Provide properly protected cooking facilities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 31, 2019
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 10, 2019
Have proper medical gas storage and administration areas.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 26, 2019
Meet requirements for the use of electrical equipment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 26, 2019
Have restrictions on the use of flammable curtains.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 26, 2019
Have properly installed electrical wiring and gas equipment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 26, 2019
Properly select, install, inspect, or maintain portable fire extinguishes.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 26, 2019
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 26, 2019
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 29, 2018
Provide safe, appropriate pain management for a resident who requires such services.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 29, 2018
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 29, 2018
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Hayward Healthcare & Wellness Center offers Skilled Nursing / Long Term Care.
Hayward Healthcare & Wellness Center is located at 1805 West Street in Hayward, California.
Families describe Hayward Healthcare & Wellness Center as a clean, welcoming skilled nursing facility with attentive nursing staff, strong physical therapy outcomes, and caring case managers. Reviewers highlight noticeable rehab progress after strokes, surgeries, and hip injuries, along with good food and a family-like atmosphere. A recurring comment is that the outdoor patio space could be better utilized.
Hayward Healthcare & Wellness Center had 5 government inspection visits in the last three years, with 41 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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