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Hawthorne Center for Rehabilitation and Healing of Ocala

4100 Sw 33rd Ave

4.2(123 ratings)· Ocala average: 4.3

Hawthorne Center for Rehabilitation and Healing of Ocala, photo 11 / 3

Quick Facts

Total units
120
Medicare rating
1 of 5

CMS Care Compare

Ownership
For profit, Limited Liability company
Certified beds
120

What Families Think

Reviews for Hawthorne Center for Rehabilitation and Healing of Ocala are sharply split, with some families praising warm, attentive nursing staff and others describing serious lapses in basic care and communication. The community holds a 4.2 average from 123 Google reviews, but several detailed accounts raise concerns about responsiveness and consistency of skilled care.

The Good

  • Nursing staff described as loving and attentive
  • Facility described as clean on a visit
  • Staff seen as friendly and helpful to visitors
  • Refrigerators available in resident rooms

The Bad

  • One detailed report of neglected injuries and toileting needs
  • One report of care-plan meetings held without family involvement
  • One report of being unable to reach a resident by phone for days
  • One report describing the facility as unkempt and outdated

AI-generated from reviews and community data.

Hawthorne Center for Rehabilitation and Healing of Ocala is a senior living community in Ocala, Florida offering Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 4.2 out of 5 across 123 reviews.

About Hawthorne Center for Rehabilitation and Healing of Ocala

Hawthorne Center for Rehabilitation and Healing of Ocala is a skilled nursing / long term care community in Ocala, Florida. The community is licensed for up to 120 residents.

Families rate Hawthorne Center for Rehabilitation and Healing of Ocala 4.2 out of 5 based on 123 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care at Hawthorne Center for Rehabilitation and Healing of Ocala

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Wheelchair Accessible

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Medication Management
  • On-Site Nurse (RN)

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Reviews of Hawthorne Center for Rehabilitation and Healing of Ocala

4.2overall · 123 ratings combined

4.2★ on Google (123)

Diana Golday

Jul 2026

via Google

We visited a friend today. The staff was very friendly and helpful. It was nice to see our friend happy and visiting with the other residents. The facility was clean.

Marsha Clark

Jun 2026

via Google

I’m so thankful that my husband is receiving the best care, and everyone at Hawthorne is very loving to him. We couldn’t be happier. ❤️❤️❤️ The entire nursing staff are amazing 😘😘😘

Heidi Johnson

May 2026

via Google

I have tried now over an hour and a half and over 30 attempts to reach my father this evening. No one will answer the phone. One would expect compassion, some empathy, consideration and possibility a bit of professionalism or at the very least a tinge of understanding coming from people working in this type of facility, that people need to contact their family members!!! My sister that lives out of the country tried for four days before someone answered the phone. This facility is not one I would recommend and hate that my father is here. It is very unkempt, very basic and beyond outdated. It’s a tragic situation and all the more reason that I need to speak to him and can’t due to subpar employees, that simply don’t care, that should Not work in a facility that requires Care! I don’t know who to contact or where to report this facility to but will do my best to find out and report it. Maybe they’ll revamp, get quality help or be ordered to shut down. This should not be tolerated

Stacy

Apr 2026

via Google

The 1st night my Dad was frozen in his room to the point he signed himself out of rehab the next day. The staff seemed like lovely people, but my Father is recovering from a stroke and a seizure. Now I have him at home without rehab. He keeps blaming the hospital for missing the stroke 3 weeks ago. So not this rehabs fault. The staff had some amazing people there. I wish I had the chance to get to know them. He also said he wanted more water. They did have refrigerators in rooms for patients. Again, we did 2 nights 1 day of rehab. They switched his room after the room was too cold. But his mind was made up. They did try to go above and beyond.

Melinda Proude

Dec 2025

via Google

Our family had a very concerning experience at this facility. My grandmother was admitted following a hospital discharge after a fall in which she hit her head and injured her shoulder. Despite this, neither issue was evaluated or addressed for more than a week, and only after our family repeatedly raised concerns with staff. She required a two-person assist for toileting, yet staff frequently refused to help her, leaving her in soiled briefs. When assistance was provided, the treatment was often lacking in compassion and professionalism. The facility was fully aware that our family holds power of attorney and health care surrogate authority and that we planned to relocate her closer to home. Despite this, care-plan meetings were held without our involvement. Additionally, attempts were made to pressure her into signing documents and transitioning into their assisted living program, which we found deeply inappropriate. Also, we needed a copy of her ID to take to the post office to close her PO box, and the Social services director Joyce treated us like we were criminals. Finally, while she was placed in a skilled nursing unit and billed as such, the level of skilled care expected did not appear to be consistently provided. Based on our experience, I would strongly encourage families to be vigilant, ask detailed questions, and closely monitor the care of their loved ones if considering this facility, and please find somewhere else to take them.

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Government Inspection History

6 inspection visits in the last three years, 35 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

May 29, 2026Fire Safety StandardHealth Standard16 citations
  • List the names and contact information of those in the facility.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadDeficient, Provider has no plan of correction

  • Develop and maintain an Emergency Preparedness Program (EP).

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadDeficient, Provider has no plan of correction

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternDeficient, Provider has no plan of correction

  • Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

    Severity E of L: no actual harm, potential for more than minimal harm, patternDeficient, Provider has no plan of correction

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity E of L: no actual harm, potential for more than minimal harm, patternDeficient, Provider has no plan of correction

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedDeficient, Provider has no plan of correction

  • Ensure each resident’s drug regimen must be free from unnecessary drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedDeficient, Provider has no plan of correction

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedDeficient, Provider has no plan of correction

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedDeficient, Provider has no plan of correction

  • Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedDeficient, Provider has no plan of correction

  • PASARR screening for Mental disorders or Intellectual Disabilities

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedDeficient, Provider has no plan of correction

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedDeficient, Provider has no plan of correction

  • Ensure that testing and maintenance of electrical equipment is performed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedDeficient, Provider has no plan of correction

  • Properly select, install, inspect, or maintain portable fire extinguishes.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedDeficient, Provider has no plan of correction

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedDeficient, Provider has no plan of correction

  • Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedDeficient, Provider has no plan of correction

Jun 17, 2025Health Complaint3 citations
  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity K of L: immediate jeopardy, patternFound during a complaint inspectionCorrected Jul 31, 2025

  • Administer the facility in a manner that enables it to use its resources effectively and efficiently.

    Severity K of L: immediate jeopardy, patternFound during a complaint inspectionCorrected Jul 31, 2025

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jul 31, 2025

Jan 16, 2025Fire Safety StandardHealth Standard5 citations
  • Have power receptacles that are properly grounded.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 28, 2025

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 28, 2025

  • Ensure each resident receives an accurate assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 28, 2025

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 28, 2025

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 28, 2025

Dec 1, 2023Health Complaint1 citation
  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jan 5, 2024

Nov 14, 2023Health Complaint1 citation
  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 30, 2023

Oct 5, 2023Fire Safety StandardHealth Standard9 citations
  • Install corridor and hallway doors that block smoke.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 8, 2023

  • Provide hallway or ground-level exits in all residents' rooms.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 8, 2023

  • Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 8, 2023

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 8, 2023

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 8, 2023

  • PASARR screening for Mental disorders or Intellectual Disabilities

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 8, 2023

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 8, 2023

  • Have simulated fire drills held at unexpected times.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 8, 2023

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 8, 2023

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Hawthorne Center for Rehabilitation and Healing of Ocala offer?

Hawthorne Center for Rehabilitation and Healing of Ocala offers Skilled Nursing / Long Term Care.

Where is Hawthorne Center for Rehabilitation and Healing of Ocala located?

Hawthorne Center for Rehabilitation and Healing of Ocala is located at 4100 Sw 33rd Ave in Ocala, Florida.

What do families say about Hawthorne Center for Rehabilitation and Healing of Ocala?

Reviews for Hawthorne Center for Rehabilitation and Healing of Ocala are sharply split, with some families praising warm, attentive nursing staff and others describing serious lapses in basic care and communication. The community holds a 4.2 average from 123 Google reviews, but several detailed accounts raise concerns about responsiveness and consistency of skilled care.

How did Hawthorne Center for Rehabilitation and Healing of Ocala do on recent health and safety inspections?

Hawthorne Center for Rehabilitation and Healing of Ocala had 6 government inspection visits in the last three years, with 35 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Hawthorne Center for Rehabilitation and Healing of Ocala?

Submit the Request Information form on this page to connect with Hawthorne Center for Rehabilitation and Healing of Ocala and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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