MyLivingChoice

Haven Home Care

151 Portage Trail LL3

3.8(13 ratings)· Cuyahoga Falls average: 4

Haven Home Care — photo 1

Quick Facts

What Families Think

Haven Home Care is a home health and hospice provider in Cuyahoga Falls, Ohio, with a 3.8-star rating from 13 Google reviews. Reviewers are split: several praise the compassion and professionalism of caregivers, while others report frustrating delays and communication breakdowns when trying to start service.

The Good

  • Caregivers described as compassionate and professional
  • Thorough intake process matches caregivers to client needs
  • Responsive care coordination team, answers calls promptly
  • Family members feel loved ones treated with dignity

The Bad

  • One report of weeks-long delay after referral with no callback
  • One report of a mix-up where staff claimed to have spoken with a client who never was contacted

AI-generated from reviews and community data.

About Haven Home Care

Haven Home Care is a home health and hospice community in Cuyahoga Falls, Ohio.

Families rate Haven Home Care 3.8 out of 5 based on 13 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care

Home Health and Hospice

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Reviews

3.8overall · 13 ratings combined

3.8★ on Google (13)

John Anthony Nasam

Dec 2025

via Google

Haven Home Care has been exceptional from day one. Their intake process is incredibly thorough – they take the time to understand each client's specific needs, preferences, and routines to ensure the right caregiver match. This personalized approach really sets them apart. What impressed me most is their care coordination team's responsiveness. They answer calls promptly and handle concerns quickly, which provides tremendous peace of mind when coordinating care for a loved one. The team demonstrates genuine empathy and professionalism in every interaction. It's clear they're committed to serving seniors in our Ohio community with dignity and respect. I highly recommend Haven Home Care to anyone seeking reliable, compassionate home care services.

Connie Bucci

Dec 2025

via Google

I never ever talked to this place my case manager called me and said this agency said they spoke to me and I was very rude to them I never ever talked to these people so evidently they don't know what the hell they are doing turned me off right away

Alva Leyva

Oct 2025

via Google

We are incredibly grateful for the outstanding service provided by Haven Home Care. The entire team is truly compassionate and professional, living up to their mission of delivering peace of mind. Their in-home health care and aide services are top-notch, characterized by dedication and genuine kindness. Knowing that our loved one is in such capable and caring hands has made a significant positive difference for our entire family. If you are looking for reliable, high-quality home care services, we wholeheartedly recommend Haven. They are simply the best.

Dawn Combs

May 2025

via Google

Worst company ever. A referral was sent over to them mid April and multiple times since then. I am still awaiting for them to call to get set up with care. I don’t recommend getting a referral for them

Pamela Marsillo

Jun 2022

via Google

Haven Home Care Took excellent care of my friend. Explained everything to her so that we could all understand. Recommend to anyone. What wonderful compassionate care

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Nearby Communities

Other senior living options within 25 miles of Cuyahoga Falls.