3.3(28 ratings)· Lake Havasu City average: 4.4
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An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Reviews of Havasu Nursing Center are sharply mixed. Several families praise the compassionate, attentive staff and clean facility, especially for rehab and short-term stays, while other families report serious injuries and possible neglect during respite or long-term stays.
AI-generated from reviews and community data.
Havasu Nursing Center is a senior living community in Lake Havasu City, Arizona offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 3.3 out of 5 across 28 reviews.
Havasu Nursing Center is a 118-bed skilled nursing and long-term care facility in Lake Havasu City, Arizona. The center serves patients on both rehabilitation and permanent residence tracks.
Multiple families praise the facility's cleanliness, qualified nursing and therapy staff, and warm atmosphere. Several reviewers noted that despite staffing challenges common to the industry, the center's employees demonstrate genuine care and professionalism across roles, from administration to kitchen and housekeeping. One family wrote, "treated very well with love, dignity and respect." Residents reportedly develop strong friendships and community connections during their stays.
However, recent reviews raise significant safety concerns. Two families reported serious incidents involving falls and injuries sustained during short stays, including bleeding blisters, bruising, and swelling, with questions about supervision and post-incident care. These accounts suggest inconsistent care quality and potential oversight gaps.
The facility holds a 3.3 out of 5 Google rating based on 28 reviews. Prospective residents and families should weigh the positive testimonials about staff quality and atmosphere against the documented safety incidents before making a decision.
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Help Me Choose3.3overall · 28 ratings combined
3.3★ on Google (28)
Sheila Wilde
Apr 2026
If you have loved ones here checknon them they iiMy mom was there for 5 days on respite care while i was out of town on work. She was returned with bleeding blister on her back side she did not have before going. She told me how she fell (she is bedridden) her glasses were cracked and she said she hurt her elbow during the fall.
Ron Wilde
Apr 2026
If you care at all about your loved ones do NOT send them here... my mother came back with bruises all over her and was swollen looked like nobody cared for her at all...
Carol Brown
Mar 2026
My daughter entered rehab in this facility a few weeks back. I believe most rehab or nursing centers struggle with short staff issues and HNC is not the exception. I have to say where they might lack in quantity of employees they absolutely are blessed with QUALITY. It doesn’t matter if it’s the administrator Stacy Smith, Cooks, kitchen personal, transportation gal, office personnel , cleaning or night nursing crews, RNs like Taylor and Linsey and their assistants. PT and OT like JB and Jeff. Just to list a few..….Every single person I came in contact with ( possibly 17 - 20 different individuals) were ABSOLUTELY caring and showed deep respect attentiveness and professionalism towards my daughters needs and mine . This is my BIG THANK YOU. I will recommend HNC to anyone in need of this kind of service. C J Brown….
tguthmiller
Aug 2025
I recently toured the facility and was impressed with how clean it was. While there I visited with some of the residents and their family members I encountered and they all complimented the nursing staff and therapy staff. Another plus of this facility is that they have private rehab rooms. Loved this facility. Great job Havasu Nursing Center.
Art Bauer
Oct 2020
My mother spent two weeks on the rehab side. Liked it so much she chose to become a resident. She loved it there and was treated very well. With love, dignity and respect. The facility is clean and professional and the staff is exceptional. Very qualified nursing staff. The atmosphere is warm, friendly and welcoming. She lived her last five years here until her recent passing. She made many friends and loved everyone there. She had been living at home alone and chose to live here. The staff are very loving and compassionate. Very highly recommended. Angels work here.....
4 inspection visits in the last three years, 31 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Oct 3, 2025
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 25, 2025
Meet other general requirements that are deficient.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 25, 2025
Install a fire alarm system that can be heard throughout the facility.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 25, 2025
Properly select, install, inspect, or maintain portable fire extinguishes.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 12, 2025
Install corridor and hallway doors that block smoke.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 25, 2025
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 25, 2025
Have generator or other power source capable of supplying service within 10 seconds.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 25, 2025
Keep residents' personal and medical records private and confidential.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 25, 2025
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 25, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 25, 2025
Provide properly protected cooking facilities.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 8, 2024
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 4, 2024
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 4, 2024
Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 13, 2024
Have simulated fire drills held at unexpected times.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 4, 2024
Develop a communication plan.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 1, 2024
Inspect, test, and maintain automatic sprinkler systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 8, 2024
Protect each resident from the wrongful use of the resident's belongings or money.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 13, 2024
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 13, 2024
Respond appropriately to all alleged violations.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 13, 2024
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 5, 2022
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 5, 2022
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 5, 2022
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 5, 2022
Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 5, 2022
Allow residents to self-administer drugs if determined clinically appropriate.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 5, 2022
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 28, 2022
Have approved installation, maintenance and testing program for fire alarm systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 28, 2022
Inspect, test, and maintain automatic sprinkler systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 28, 2022
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 28, 2022
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Havasu Nursing Center offers Skilled Nursing / Long Term Care.
Havasu Nursing Center is located at 3576 Kearsage Drive in Lake Havasu City, Arizona.
Havasu Nursing Center carries a 3.3 out of 5 rating from 28 Google reviews. Reviews of Havasu Nursing Center are sharply mixed. Several families praise the compassionate, attentive staff and clean facility, especially for rehab and short-term stays, while other families report serious injuries and possible neglect during respite or long-term stays. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
Havasu Nursing Center had 4 government inspection visits in the last three years, with 31 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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