1 / 5CMS Care Compare
Families describe Hathorne Hill as a clean, well-run skilled nursing and rehab facility where residents recovering from surgery or illness receive attentive, personalized care. Reviewers consistently praise the nursing and rehab staff by name and note strong communication with family members throughout a resident's stay.
AI-generated from reviews and community data.
Hathorne Hill is a senior living community in Danvers, Massachusetts offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.7 out of 5 across 388 reviews.
Hathorne Hill is a skilled nursing and long-term care facility in Danvers, Massachusetts, with a licensed capacity of 120 residents. The community serves both short-term rehabilitation and long-term care patients.
Families consistently praise the attentiveness and compassion of the nursing and care staff. Multiple reviewers highlighted how staff members communicated regularly with family members, went above and beyond in daily care, and made residents feel supported and safe. The facility itself is described as clean and well-maintained, with a pleasant overall environment. Residents have been noted as genuinely happy during visits, and families appreciated the quality of meals served, one family wrote that their father enjoyed the "delicious meals" during his stay.
The two-floor building layout is worth noting for families with mobility considerations; there are no stairs, though access between floors is by elevator only. The administrative and office staff have been recognized for their helpfulness throughout the admission and ongoing care process. With a 4.7 out of 5 Google rating across 388 reviews, Hathorne Hill reflects strong family satisfaction with both short-term recovery and extended care stays.
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Help Me Choose4.7overall · 388 ratings combined
4.7★ on Google (388)
mark orent
Jun 2026
My mom stayed in rehab for 3 weeks at Hathorne Hill after having pneumonia. The care she received from the team was exceptional. The facility has an overall pleasant appearance and environment, and is very clean. She even enjoyed the food!
The Three musketeers 2468
Jun 2026
My dad had a brief stay here after his hip replacement and he thrived here. We couldn’t have been happier with the staff in all departments as well as the delicious meals he enjoyed. He was always so happy when we visited. I would highly recommend for short or long term care. If we need to use this facility again in the future we definitely will!!
Rosa Bazarian
May 2026
The staff is very nice and the facility is very clean. My aunt seemed happy and well taken care of. The building is on two floors and there is no stairs available for anyone with a fear of elevators. I don't have a phobia, but the person I was with does. There were a few stressed moments, but the staff was very accommodating and helped us. I just want people to be aware of this in case you are someone who won't get on elevators. Our second visit went better because the person I was with had advanced notice and was able to psych herself up to take the elevator, but she was like a cat in a moving car while she waited for the elevator doors to open.
Gerald Leblanc
May 2026
I highly recommend this facility to anyone seeking long term or short term care. My mother was a patient of the facilities for a little over 2 years prior to her passing. I found the office support incredibly helpful - from the application process to the monthly reviews. The nurses and aids were friendly, patient, professional and empathetic and consistently communicating with me. Prior to my mom’s admission, I visited over 20 plus facilities in Massachusetts, I found Hathorne to be one of, if not the cleanest, brightest , and friendly rehabilitation and nursing facilities in the state. The setup of the rooms gave dignity to the patients. I felt like they became an extension of the family.
Donna Barry
Apr 2026
I recently stayed at Hathorne Hill for two weeks while recovering from a fractured arm, and I can’t say enough about the excellent care I received. From the moment I arrived, I felt safe, supported, and genuinely cared for. The nurses—especially Anisa and Sandy—were attentive, compassionate, and always willing to go the extra mile. The CNAs, including Cheryl and Heidi, provided daily care with kindness and professionalism that made a real difference in my recovery experience. I’m also grateful to Matt Halverson and the entire Rehab Department for their dedication and encouragement throughout my healing process. And a special thank you to the housekeeping staff, who consistently kept my room clean and comfortable—it truly helped make my stay more pleasant. So many people contributed to making my time at Hathorne Hill a positive and healing experience. I’m deeply appreciative of the entire team.
3 inspection visits in the last three years, 40 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Develop and maintain an Emergency Preparedness Program (EP).
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 6, 2026
Install corridor and hallway doors that block smoke.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 6, 2026
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 6, 2026
Have simulated fire drills held at unexpected times.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 6, 2026
Develop Emergency Preparedness policies and procedures.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 6, 2026
Develop a communication plan.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 6, 2026
Establish emergency prep training and testing.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 6, 2026
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 6, 2026
Have properly located and lighted "Exit" signs.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 6, 2026
Provide properly protected cooking facilities.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 6, 2026
Have approved installation, maintenance and testing program for fire alarm systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 23, 2026
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 17, 2025
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 17, 2025
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 17, 2025
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 31, 2024
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 16, 2024
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 31, 2024
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 31, 2024
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity K of L: immediate jeopardy, patternCorrected Jan 10, 2024
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Severity J of L: immediate jeopardy, isolatedCorrected Jan 26, 2024
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Severity J of L: immediate jeopardy, isolatedCorrected Jan 10, 2024
Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.
Severity G of L: actual harm, isolatedCorrected Jan 10, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity G of L: actual harm, isolatedCorrected Jan 10, 2024
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Severity G of L: actual harm, isolatedCorrected Jan 10, 2024
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 10, 2024
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 26, 2024
Provide safe, appropriate pain management for a resident who requires such services.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 10, 2024
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 10, 2024
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 10, 2024
Allow residents to self-administer drugs if determined clinically appropriate.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 10, 2024
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 10, 2024
Provide care or services that was trauma informed and/or culturally competent.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 10, 2024
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 10, 2024
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 10, 2024
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 10, 2024
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 10, 2024
Ensure medication error rates are not 5 percent or greater.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 10, 2024
Ensure that residents are free from significant medication errors.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 26, 2024
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 10, 2024
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 26, 2024
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Hathorne Hill offers Skilled Nursing / Long Term Care.
Hathorne Hill is located at 15 Kirkbride Drive in Danvers, Massachusetts.
Families describe Hathorne Hill as a clean, well-run skilled nursing and rehab facility where residents recovering from surgery or illness receive attentive, personalized care. Reviewers consistently praise the nursing and rehab staff by name and note strong communication with family members throughout a resident's stay.
Hathorne Hill had 3 government inspection visits in the last three years, with 40 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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