MyLivingChoice

Harmony Utica Ridge

3800 Commerce Blvd

3.8(101 ratings)· Davenport average: 4.3

Harmony Utica Ridge, photo 11 / 16

Quick Facts

Total units
120
Medicare rating
1 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
115
Care continuum
Connects skilled nursing, hospice, and home health on one site
Room setup
Rooms often shared with two beds per room
Stay flexibility
Handles both short-term rehab and long-term nursing care

What Families Think

Harmony Utica Ridge is a skilled nursing and rehabilitation center in Davenport, Iowa, that draws sharply divided feedback: many families praise the physical and occupational therapy team by name and describe compassionate individual CNAs and nurses, while a substantial number of other reviewers report serious lapses in medication timing, call-button response, meal delivery, and staff attentiveness, especially overnight.

The Good

  • Therapy department repeatedly singled out by name as excellent
  • Individual CNAs and nurses praised for compassionate, attentive care
  • Building recently remodeled, described as clean and modern
  • On-site continuum from skilled nursing to hospice and home health
  • Multiple reports of strong rehab progress and recovery outcomes

The Bad

  • Multiple reports of delayed or missed pain medication and other meds
  • Several reviewers describe slow call-button response, residents left soiled
  • Recurring complaints about kitchen errors, missing or poor-quality meals
  • Several reports of missing belongings and understaffed, uncaring night shifts

AI-generated from reviews and community data.

Harmony Utica Ridge is a senior living community in Davenport, Iowa offering Assisted Living, Independent Living and Skilled Nursing / Long Term Care. Amenities include Professional Chef, Outdoor Patio and Fitness Center. Families rate it 3.8 out of 5 across 101 reviews.

About Harmony Utica Ridge

Welcome to ProMedica Skilled Nursing and Rehabilitation (Utica Ridge)

Our Family of Care Services

While you may be looking for post-hospital care now, explore our family of care options to see how we can help you or a loved one through our comprehensive approach.

Skilled Nursing & Rehabilitation

ProMedica | Heartland and ManorCare skilled nursing centers treat a wide range of patients transitioning from hospital to home.

Memory Care

Arden Courts® | ProMedica Memory Care Communities provide specialized memory care in safe and nurturing environments.

Assisted & Independent Living

Independent living enhanced through wellness programs, activities, socialization and care services.

Home Health Care

ProMedica | Heartland home health care agencies proudly provide health care wherever a patient calls home.

Hospice Care

ProMedica | Heartland hospice care agencies provide hospice care wherever a patient finds the greatest comfort.

Palliative Care

Palliative care for patients experiencing chronic or serious medical conditions.

About Us

At ProMedica Senior Care, a not-for-profit, mission-based provider and part of the ProMedica Health System, we care for people nationwide but a single principle within Our Vision binds them together—we are dedicated to providing the highest quality health care services. We research, evaluate, train and implement the care programs that work toward the highest practicable level of well-being for our patients and residents. The footprint may be large, 27 states across the U.S., but instilling our proven care principles and protocols is just as broad in carrying out our commitment to quality.

Types of Care at Harmony Utica Ridge

Assisted LivingHome Health and HospiceIndependent LivingSkilled Nursing / Long Term Care

Amenities

Room Amenities

  • Private Rooms

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Professional Chef

Community Amenities

  • 24-Hour Staff
  • Fitness Center
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Medical Staff
  • Outdoor Patio
  • Security
  • Transportation Services
  • Walking Paths

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Help Me Choose

Reviews of Harmony Utica Ridge

3.8overall · 101 ratings combined

3.8★ on Google (101)

pJ Bahena

Jun 2026

via Google

Went for tour with Meagan and was so impressed. She answered all my questions and concerns. She clearly knows what she is doing and cares about the residents. Great knowing at a time like this she is there to help and guide me through everything.

Bridgit Moeller

May 2026

via Google

Harmony is the place to go whether you or your loved one are needing skilled care or long term care. The therapy department is top notch & staff is always helpful. The building is clean and kept up-to-date. It was recently remodeled & looks so nice.

Roberta Schauer

May 2026

via Google

They knew 2 days ahead my husband was coming from hospital and he was on I.Vs antibiotics got there on Wednesday at 12:30 afternoon no antibiotics till Thursday morning he had to ask for them on Thursday night and they said we have no orders suppose to have them 3 times daily when the admission called me on the Monday before he got there I told her we had a problem with another rehab place and she assured me it would not happen well it did.My husband arrived like I said on Wednesday by Friday I had to go there each day plus call 4 times in 3 days ti make sure I don't get paid to do their paperwork 40 to 70 dollars a hour and the director of nursing Nicole never ever returned my calls after I left a message and phone number never again ...GordonOlson wife writing this revue

Cheryl Marsden

Apr 2026

via Google

I worked with Meagan in Admissions to get my sister into Harmony Utica Ridge. She needed to be out of her apartment by a specific date and Meagan was very helpful in pulling all the paperwork together to get her into the home before the deadline. Later, I called and asked her about a possible change and she addressed it immediately. My sister is happy that she gets to pick items from a menu for her meals and said the food has been good. She’s only been there a short time, but so far, we’re very pleased. Thank you Meagan.

Andre Mcpike

Apr 2026

via Google

The doctors put in a neglect case against the nursing home and hospice not all the workers are bad there are some great workers there but my mom's oxygen tank was unplugged she had bed sores bad UTI she was constipated

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Ask about availability, pricing, or a tour. Your details go only to Harmony Utica Ridge, never sold or shared.

Government Inspection History

6 inspection visits in the last three years, 40 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

May 14, 2026Health Complaint2 citations
  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 7, 2026

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 7, 2026

Apr 21, 2025Fire Safety StandardHealth ComplaintHealth Standard14 citations
  • Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 21, 2025

  • Install corridor and hallway doors that block smoke.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 24, 2025

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 19, 2025

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 21, 2025

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 21, 2025

  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 21, 2025

  • Provide safe, appropriate pain management for a resident who requires such services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 21, 2025

  • Develop and implement policies and procedures for flu and pneumonia vaccinations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 21, 2025

  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 21, 2025

  • Assure that each resident’s assessment is updated at least once every 3 months.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 21, 2025

  • Ensure each resident receives an accurate assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 21, 2025

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 21, 2025

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 21, 2025

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 21, 2025

Jul 25, 2024Health Complaint1 citation
  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 30, 2024

Jun 13, 2024Fire Safety StandardHealth ComplaintHealth Standard7 citations
  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Jun 26, 2024

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 27, 2024

  • Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 25, 2024

  • Provide properly protected cooking facilities.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 17, 2024

  • Have properly installed electrical wiring and gas equipment.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 25, 2024

  • Provide safe, appropriate dialysis care/services for a resident who requires such services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 26, 2024

  • Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 26, 2024

Mar 5, 2024Health Complaint5 citations
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Mar 29, 2024

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Mar 29, 2024

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 29, 2024

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 29, 2024

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 29, 2024

Apr 18, 2023Fire Safety StandardHealth Standard11 citations
  • Respond appropriately to all alleged violations.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 5, 2023

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 1, 2023

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 5, 2023

  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 5, 2023

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 5, 2023

  • Protect each resident from the wrongful use of the resident's belongings or money.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 5, 2023

  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 5, 2023

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 5, 2023

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 5, 2023

  • Allow residents to self-administer drugs if determined clinically appropriate.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 5, 2023

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 5, 2023

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Harmony Utica Ridge offer?

Harmony Utica Ridge offers Assisted Living, Independent Living and Skilled Nursing / Long Term Care.

Where is Harmony Utica Ridge located?

Harmony Utica Ridge is located at 3800 Commerce Blvd in Davenport, Iowa.

What do families say about Harmony Utica Ridge?

Harmony Utica Ridge is a skilled nursing and rehabilitation center in Davenport, Iowa, that draws sharply divided feedback: many families praise the physical and occupational therapy team by name and describe compassionate individual CNAs and nurses, while a substantial number of other reviewers report serious lapses in medication timing, call-button response, meal delivery, and staff attentiveness, especially overnight.

How did Harmony Utica Ridge do on recent health and safety inspections?

Harmony Utica Ridge had 6 government inspection visits in the last three years, with 40 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Harmony Utica Ridge?

Submit the Request Information form on this page to connect with Harmony Utica Ridge and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

Work at Harmony Utica Ridge? Claim this listing to update photos, pricing, and details. It's free.

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