Michael Nolte
Jan 2025
I’ve owned my company, Nolte’s Inc. for 45 years. I recognize “good customer service” with every one of my five senses. That makes me also low-patience when it’s not the present. You can imagine then that I am still “got” at not just the professionalism, but the authentic kindness offered at Harbor Place. My mother (89) is a recent resident and the transition was seamless…thanks to the director, Gina, and her amazing team. I learn by listening and it is a relieving joy to hear them interact with their other 23 residents (when no one is watching.) I’ve run my life with the mantra, “Flexibility is the key to success” and Harbor Place has surpassed all hopes for “Flexibility.” My sisters and I could not be more comfortable/assured with the 24/7 care that Mom is receiving. They honor her independence and yet are but a push button away to lend a hand with dressing and meals. The facility is immaculately clean and fresh. Mom has been an “Ensure” and Protein Bar person way too long. At Harbor Place every meal is so delicious that it’s “clean plate” every time. My only disappointment is this review is that I couldn't add a sixth star! I look forward to a long relationship with this incredible team! What a blessing to our family. Shirley’s son, Michael J. Nolte, Kansas City
