4.1(34 ratings)· Rochester Hills average: 4.3
1 / 5Home Health Compare
Most reviewers describe warm, attentive individual caregivers who go out of their way for patients on hospice or home health care, often naming specific nurses and therapists by name. One family, however, described a very different experience, alleging inconsistent nurse coverage and problems with management honesty, so experiences appear to vary.
AI-generated from reviews and community data.
Guardian Angel Home Care & Hospice of Rochester Hills is a home health agency serving Rochester Hills, Michigan offering Home Health. Amenities include Emergency Call System, 24-Hour Staff and Medication Management. Families rate it 4.1 out of 5 across 34 reviews.
Guardian Angel Home Care & Hospice of Rochester Hills provides home health care and hospice services in Rochester Hills, Michigan. The agency offers skilled medical services designed to help patients remain in their own homes while receiving personalized care for recovery from illness, management of chronic conditions, or assistance with daily activities.
The company provides a range of clinical services including care for patients recovering from surgery, wound care, injuries, and other medical conditions. Guardian Angel also specializes in serving Veterans who wish to receive medical care at home, with a focus on helping them remain safe and independent during recovery. The agency is CMS-Certified and CHAP-Accredited, with over 28 years of experience in home health care.
Hospice care is available for individuals with life-limiting illnesses, with the primary goal of improving quality of life for patients and supporting their families. Under Medicare guidelines, patients have the right to choose their own home healthcare agency.
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Help Me Choose4.1overall · 34 ratings combined
4.1★ on Google (34)
Cheryl Smith
Nov 2024
We are up in Grand Blanc and they have provided wonderful services to my husband. He has had a Physical Therapist, Occupational Therapist, and a Nurse who have done a great job providing home care. Christy the PT and Anna his Nurse were very helpful. .
Brett Howd
Jun 2024
This place deserves a negative 10! It is the worst establishment I have ever dealt with. The employees are incredibly lazy, and the company is run by liars. They will discharge you over trivial matters. Do not get involved with these people. Liars, the lot of them. First off, the nurses take vacations every couple of months, leaving no one to cover for them. These nurses are also lazy and terrible at their jobs. Every time a nurse goes on vacation, they fail to provide adequate coverage, forcing me to hire my own help. They have no idea how to run a nursing company. They would probably use a band-aid on a heart attack. This company is destined to fail. Save your time and money, and don't get involved with Guardian Angels. They will lie about you to your doctors, to other nursing companies, and directly to you."
Shannon Rizzo
Mar 2024
My grandmother was just put on hospice and I can’t say enough good about our nurse; Michelle! Her attention to detail is amazing. She’s so knowledgeable and you can tell she takes pride in her profession. We were thankful for Michelle. She’s right on top of everything!!
Nicole Misch
Dec 2023
My mother has been with Guardian angel hospice for a little while now and she couldn't be happier. Her care assistant Ida is excellent! She has such a kind demeanor and is very dependable, we have been extremely blessed to have her! Her nurse Michelle is also excellent. Mom really enjoys her company. Recently Mom went to respite and Michelle was there to guide the whole admission process. I highly recommend this company for anyone who is looking for a hospice provider.
Harriet Moses
Apr 2018
This comes from my Mom. She wants me to share her experience with Guardian Angel. We were referred to Guardian Angel by her doctor. The entire process was very well taken care of. The staff was very kind and helpful. They were sympathetic towards my Mom's condition, and made sure to educate us on everything we could do as a family to make her recovery easier. She's doing a lot better now, and I only have Guardian Angel to thank for it. Thank you for the follow up call this week.
Guardian Angel Home Care & Hospice of Rochester Hills is a Medicare-certified home health agency (certified since 1997). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.
Quality of patient care
3.0 / 5
Medicare star rating
Services offered
What patients say
2.0 / 5 patient survey rating
158 completed patient surveys, 17% response rate.
Hospital outcomes
How patients did
Service area
Guardian Angel Home Care & Hospice of Rochester Hills reports serving 196 ZIP codes, including Detroit, Flint, Warren, Farmington, Southfield, Sterling Heights, Troy, Bloomfield Hills, Clinton Township, Dearborn and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.
Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 237417. National figures are the average across all certified agencies.
Guardian Angel Home Care & Hospice of Rochester Hills offers Home Health.
Guardian Angel Home Care & Hospice of Rochester Hills is located at 1715 Northfield Dr in Rochester Hills, Michigan.
Most reviewers describe warm, attentive individual caregivers who go out of their way for patients on hospice or home health care, often naming specific nurses and therapists by name. One family, however, described a very different experience, alleging inconsistent nurse coverage and problems with management honesty, so experiences appear to vary.
Yes. Guardian Angel Home Care & Hospice of Rochester Hills is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 3.0 out of 5 stars.
For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.
Submit the Request Information form on this page to connect with Guardian Angel Home Care & Hospice of Rochester Hills and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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