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Griswold Home Care for New Haven

2440 Whitney Ave #214

4.3(8 ratings)· Hamden average: 4

Griswold Home Care for New Haven — photo 11 / 5

Quick Facts

After-hours support
24/7 telephone support offered to families
Live-in care
Live-in home care services available
End-of-life care
Comfort care coordinated directly with hospice teams
Ownership
Local office founded by mother-daughter team

What Families Think

Griswold Home Care for New Haven County provides non-medical home care services—personal care, companionship, housekeeping, and end-of-life support—to clients across Hamden and surrounding Connecticut towns. Most reviewers describe caregivers and office staff as responsive, compassionate, and reliable, though one reviewer flagged concerns about hiring practices at the office.

The Good

  • Reviewers call caregivers reliable, skilled, and genuinely caring
  • Office staff praised as communicative and quick to respond
  • 24/7 telephone support offers added peace of mind
  • Care plans customized to each client's unique needs
  • Specific caregivers singled out for professionalism and compassion

The Bad

  • One report of incompetent staff and untrained HR hiring practices
  • No published pricing information available

AI-generated from reviews and community data.

About Griswold Home Care for New Haven

Griswold Home Care for New Haven County provides non-medical home care services in Hamden and surrounding Connecticut communities. The organization offers personal care, homemaking, companionship, and support for individuals with chronic conditions, illnesses, or injuries, allowing clients to remain in their own homes as they age.

The care services include gentle, hands-on assistance with essential tasks such as bathing, grooming, dressing, and hygiene. Griswold also provides companionship for activities, hobbies, errands, conversation, and outings, along with helpful support for light housekeeping, laundry, grocery shopping, and meal preparation. Additional services include live-in home care, memory care, medication reminders, and end-of-life comfort care coordinated with hospice teams.

Founded over 33 years ago by Cathy Howard and her mother Frances Malafronte, Griswold Home Care for New Haven County serves clients across numerous towns including Ansonia, Beacon Falls, Bethany, Branford, Cheshire, Derby, East Haven, Guilford, Madison, Meriden, Middlebury, Milford, Naugatuck, North Branford, North Haven, Northford, Orange, Oxford, Prospect, Seymour, South Britain, Southbury, Wallingford, Waterbury, West Haven, Wolcott, and Woodbridge. The local office is backed by a national brand with over 40 years of experience in home care.

Griswold does not use a one-size-fits-all approach to care planning. The organization takes time to understand each client and family's unique needs and customizes care plans accordingly, with the ability to adjust services as circumstances change over time. The Jean Griswold Foundation provides scholarships for care professionals pursuing further education in care-related fields.

Types of Care

Home Health and Hospice

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Reviews

4.3overall · 8 ratings combined

4.3★ on Google (8)

Mario Castiello

Oct 2024

via Google

I have been using Griswold Home Care for about three years for my grandmother. They have provided exceptional caregivers who bring kindness and professionalism to our home. The office staff is very communicative and quick to respond, available by email, call, or text, and they even offer 24/7 telephone support, which gives us peace of mind. They’re responsive and consistently ensure a new caregiver is available if needed. Their dedication to meeting our family’s needs and their compassionate approach have made a world of difference for us. I highly recommend Griswold Home Care to anyone looking for reliable and caring assistance at home.

CT Gal

Aug 2023

via Google

The staff at this location are incompetent. The human resources coordinator is clueless and not trained properly on hiring protocols.

Denise Roy

Jan 2023

via Google

Griswold Home Care truly cares. I just wanted to reach out to you regarding Jessica Anderson. We recently came upon an urgent need for in home care for my father. Jessica was absolutely amazing. We interviewed companies and caregivers from a couple places and found Jessica to be the most responsive, professional, and friendly to work with - even with this all beginning the day she had a death in her family. Seeing as we just lost our mother a couple weeks before, we completely understood and were stunned by her demeanor while grieving herself while helping our family. Jessica explained everything to us thoroughly, clearly, and honestly. We narrowed down our choice to two caregivers from different companies. The final decision was mostly due to Jessica. The other caregiver was nice enough, but the company was hard to reach, not completely upfront and offended when they found out we were actually interviewing many to get my father the best care possible. Jessica expected nothing less. Thanks to Jessica, we have an amazing person caring for our father and we are pleased thus far. Too many people these days point out the bad and don't take time to point out the good. Please note, Jessica Anderson is a true asset to your company.

Beverlyn Creary

Sep 2022

via Google

They is the very kind and loving business who I will recommend my friends as well family

Bruce Crowder

Feb 2021

via Google

We turned to Griswold after a bad experience with a private caregiver. They have been a lifesaver! The caregivers are reliable and skilled and, most importantly, they truly care about the clients. I highly recommend Griswold without reservation.

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