1 / 5Families describe Griswold Home Care for Burlington as a responsive, hands-on home care agency that stepped in to fix problems left by previous caregiver companies and worked closely with families to match the right caregiver to a client's needs. Reviewers particularly credit the office staff and management for training, adjusting caregivers, and staying involved when situations were difficult.
AI-generated from reviews and community data.
Griswold Home Care for Burlington provides in-home care services in Burlington, North Carolina, with over four decades of experience in the home care industry. The agency offers personal care, homemaking, companionship, and support for those managing chronic conditions, illnesses, or injuries, allowing clients to remain in their own homes as they age.
Care services include gentle, hands-on assistance with essential tasks such as bathing, grooming, and dressing. Griswold also provides companionship support for activities, hobbies, errands, and outings, along with practical help for light housekeeping, laundry, grocery shopping, and meal preparation.
The agency serves Burlington and surrounding areas including Efland, Elon, Gibsonville, Graham, Haw River, Hillsborough, Mebane, Snow Camp, and Swepsonville. Specialized services offered include memory care support, respite care, live-in care arrangements, and Veteran in-home care.
Griswold emphasizes personalized attention to the unique needs of each client, tailoring services based on individual circumstances rather than offering standardized care. The agency focuses on respect, empathy, and dedicated support from experienced caregivers as the foundation of their service delivery.
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Help Me Choose4.5overall · 4 ratings combined
4.5★ on Google (4)
Tami Koury
Apr 2026
An unexpected incident had me get assistance for my mother quickly. I had to wait a week to get on the schedule but realized this was such a quick need and so grateful it did not take longer. My sitter was compassionate and caring to mother and myself.
Pat Miesner
Feb 2026
Griswold's office staff were very helpful during the final phase of my father's journey. The were sympathetic to our concerns based on experiences from a previous caregiver company. The individual that was assigned was kind and gentle with my father and was knowledgeable in a bed ridden patient. Thank you!
Mike Brown
Nov 2024
We switched from the 'onsite' home healthcare company at my mom's independent community to Griswold after repeated problems with the onsite company. Griswold was a breath of fresh air. They stepped in and immediately starting bringing order to years of chaos in my mom's living situation. My mom and her husband both had dementia and he also had physical limitations. His family kept his care with the onsite company caregivers and my mom received care from a Griswold caregiver. It was a challenging environment overall with the clients' needs and the onsite agency pointing out any failures with caregivers and stirring up my stepfather's family. With any caregiver agency there will be problems with certain caregivers. Griswold took hands-on responsibility to train workers or move them when they weren't able to work well with my mom due to her limitations and personality. Theresa, the scheduler and office manager came out multiple times and diplomatically handled all these difficult situations. She restored order in my mom's situation and worked to find excellent caregivers that made my mom happy and successful in her situation. Ongoing problems with my mom that the previous caregiving company had been unable to solve for years were finally resolved. I have nothing but great things to say about Griswold of Burlington. They made a much smoother life in the midst of a very trying situation. I finally starting getting some peace when they took over! My mom was happy, and I wasn't dealing with minor emergencies all the time, since they took responsibility to address her needs proactively. I have worked with 5 different care agencies with my mom. Griswold has been by far the most responsive, adaptable, and caring agency I have worked with.
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