Richard Guffey
Feb 2026
Great Company
Greatwood at Sugar Land
7001 Riverbrook Dr.
4.2(41 ratings)· Sugar Land average: 4.3
1 / 5Quick Facts
- Total units
- 70
- Licensed capacity
- 70 residents
- Pricing model
- All-inclusive pricing covers meals, maid service, transportation
- Care types offered
- Offers both independent and assisted living options
Texas HHSC
What Families Think
Reviews of Greatwood at Sugar Land are largely positive, with families praising long-term staff relationships, activity programming, and a caring Health and Wellness Director, though one detailed account describes a serious decline in food quality, staffing, and billing practices over time. Long-term residents and their families report feeling at home and well cared for, while a more recent review raises concerns about consistency of care.
The Good
- Staff know residents by first name
- Activities director praised for personal touches
- Health and Wellness Director described as compassionate and collaborative
- All-inclusive services: meals, maid service, transportation
- Long-term resident (6+ years) reports being happy
The Bad
- One report of major decline in food quality over time
- One report of non-kitchen staff serving meals
- One report of a 1-to-18 caregiver-to-resident ratio
- One report of an unexpected $250/month medication fee not in lease
AI-generated from reviews and community data.
About Greatwood at Sugar Land
Greatwood Retirement and Assisted Living Community in Sugar Land, Texas offers independent and assisted living services. The community provides attentive care, dining options, and activities designed to help residents live life to the fullest with an experienced and trained staff.
The community emphasizes dining as a central social experience, with a dining room that serves as a regular source of socialization and joy for residents. The staff work to create a welcoming atmosphere and dining experience for all seniors.
Residents enjoy a monthly activity and social calendar featuring events and outings designed to engage the mind, body, and soul. The trained and experienced staff aim to become an extension of family through daily interaction and collaboration with residents.
Sugar Land, located about 19 miles southwest of downtown Houston in the southwestern part of the Houston metropolitan area, is the largest city in Fort Bend County. The area is home to major corporate headquarters including Imperial Sugar, CVR Energy, Schlumberger Oil Company, and Fluor Daniel. Sugar Land Town Square serves as the primary entertainment district, offering restaurants, sidewalk cafes, shopping venues, and hosting festivals and community events. The area also features the Smart Financial Centre concert hall, local retail shops, breweries, and numerous public golf courses.
Types of Care
Assisted Living
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Help Me ChooseReviews
4.2overall · 41 ratings combined
4.2★ on Google (41)
Zhivago
Dec 2025
Beautiful community, great residents and staff. Definitely take a look at this one when considering senior housing.
Lori Guffey
Dec 2025
Reasonable price with Beautiful Apartments newly updated building! Parents are very happy they transitioned to Greatwood!
Rosemary Maloney
Oct 2025
My mom has lived at Greatwood at Sugar Land for over 6 1/2 years. There have been many changes during that time and certainly there have been ups and downs. My mom recently needed extra care when she was being discharged from the hospital to return to her home at Greatwood. I asked to meet with the new Executive Director, Ventura Gutierrez, who has been with the company for quite a while, but was brand new to the Greatwood Community Ventura met with us with very short notice and helped to guide us as to what next steps needed to be taken to accommodate her return to the community and to properly care for my mom and for her safety. He took swift actions in finding resources for us and accommodating a move from the second floor down to the first floor. Ventura showed great compassion and concern for my and my mother‘s needs. The entire staff rallied around us, too, as they had come to know my mom and wanted to do everything they could to help her acclimate back to her home. My mom has always said over the years that she’s very happy at Greatwood, and as recently as today, she expressed those same feelings.
Susie Claire
Apr 2025
This facility has been on steady decline since my mom had been there. In the past 2 years, they have gone through multiple staff changes, losing great people. My mom moved to the assisted living side in January, paying a huge increase. But we are paying for a service we don't get. It's unfortunate that this facility doesn't see the importance in having appropriate staffing to meet the needs of their residents. It takes longer than an hour for assistance and hiring her button multiple times. The caregivers are extremely nice not when you have 2 working with all the residents, it's not enough. They should provide adequate response times. I'm so tired the inadequacies to the point of filing state complaints. It's very sad to the huge decline. The was a great place.
Frequently Asked Questions
What types of care does Greatwood at Sugar Land offer?
Greatwood at Sugar Land offers Assisted Living.
Where is Greatwood at Sugar Land located?
Greatwood at Sugar Land is located at 7001 Riverbrook Dr. in Sugar Land, Texas.
What do families say about Greatwood at Sugar Land?
Reviews of Greatwood at Sugar Land are largely positive, with families praising long-term staff relationships, activity programming, and a caring Health and Wellness Director, though one detailed account describes a serious decline in food quality, staffing, and billing practices over time. Long-term residents and their families report feeling at home and well cared for, while a more recent review raises concerns about consistency of care.
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