Theresa Guyotte
Jan 2020
They took real good care off my husband Tracy Guyotte up til he passed away
Quick Facts
- Medicare quality
- 4.0 of 5 stars
- Medicare certified
- Since 1966
- Organization type
- Not-for-profit agency operating since 1899
- Quality rating
- 5-star rating on Medicare Care Compare
- Pediatric care
- Specialized pediatric team for premature or chronically ill children
- Complex case support
- Dedicated program for hard-to-manage medical situations
Home Health Compare
What Families Think
The few reviews available describe compassionate, personalized care from Granite VNA's home health and hospice nurses, with families feeling supported through difficult medical journeys. Both reviewers specifically praised individual staff members by name and described care that felt more like family than a service.
The Good
- Nurses praised by name for personal care
- Families describe staff as feeling like family
- Supported patients through hospice care until end of life
- 5-star quality rating on Medicare Care Compare
AI-generated from reviews and community data.
Granite VNA is a home health agency serving Laconia, New Hampshire offering Home Health. Families rate it 4.4 out of 5 across 5 reviews.
About Granite VNA
Granite VNA is a home health, hospice, and community wellness agency serving adults and children in Laconia, New Hampshire and surrounding areas. Operating as a locally-based, not-for-profit organization since 1899, the agency provides care in the tradition of neighbor helping neighbor.
The organization offers home health services to help patients recover following medical procedures, events, or illness and return to their desired quality of life. Granite VNA also provides hospice care for patients facing life-limiting illnesses and maintains a specialized pediatric team for children born prematurely or with physical impairments and chronic conditions.
The agency operates a specialized program to support patients coping with difficult to manage medical situations and new or worsening health symptoms. Granite VNA has earned a 5-star quality rating on Care Compare at Medicare.gov based on patient surveys, reflecting high standards of care.
As a 501(c)(3) nonprofit charitable organization, Granite VNA supports community wellness and engages in fundraising initiatives such as the annual Passion for Caring event and hospice-focused community activities throughout the year.
Types of Care at Granite VNA
Home Health
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Help Me ChooseReviews of Granite VNA
4.4overall · 5 ratings combined
4.4★ on Google (5)
Sue-Lynn Croteau
Sep 2019
I absolutely love the nurses. I certainly can’t forget Elyse and Susan and Bonnie. You all have been dealing with me for about 2 years now. I am a very stubborn patient and that didn’t stop any of you from caring for me. You ladies have all been so good to me. I couldn’t of made it without all of you. I was hitting rock bottom and you ladies changed my my life in a very positive way. I don’t know where I would be today if I didn’t have you ladies get me out of my lull. It makes me feel like we are all family. I can’t express how much you guys have helped me. From the bottom of my heart I really appreciate it.!! YOU LADIES ROCK!!!
Medicare Quality of Care
Granite VNA is a Medicare-certified home health agency (certified since 1966). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.
Quality of patient care
4.0 / 5
Medicare star rating
Services offered
- Skilled nursing
- Physical therapy
- Occupational therapy
- Speech therapy
- Medical social services
- Home health aide
What patients say
5.0 / 5 patient survey rating
- Would definitely recommend the agency91%US 79%
- Rated their overall care 9 or 10 out of 1090%US 85%
- Care was given in a professional way93%US 89%
- The team communicated well87%US 86%
- The team discussed medicines, pain and home safety83%US 82%
320 completed patient surveys, 27% response rate.
Hospital outcomes
- Discharged to the community85%US 80%Better than
- Readmitted to hospital after discharge (30 days) (lower is better)4%US 4%Same as
- Preventable hospital visits during care (lower is better)11%US 11%Same as
How patients did
- Care started within 2 days of referral99%US 94%
- Patients got better at walking or moving around90%US 83%
- Patients got better at getting in and out of bed93%US 83%
- Patients got better at bathing92%US 86%
- Patients' breathing improved93%US 85%
- Patients got better at taking medications correctly90%US 81%
- Patients who had a fall with major injury (lower is better)2%US 1%
- Patients with new or worsened pressure ulcers (lower is better)0%US 0%
- Discharge function score met or exceeded expectations85%US 61%
Service area
Granite VNA reports serving 82 ZIP codes, including Manchester, Concord, Laconia, Alton, Alton Bay, Andover, Antrim, Ashland, Barnstead, Bedford and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.
Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 307000. National figures are the average across all certified agencies.
Frequently Asked Questions
What types of care does Granite VNA offer?
Granite VNA offers Home Health.
Where is Granite VNA located?
Granite VNA is located at 780 N Main St in Laconia, New Hampshire.
What do families say about Granite VNA?
The few reviews available describe compassionate, personalized care from Granite VNA's home health and hospice nurses, with families feeling supported through difficult medical journeys. Both reviewers specifically praised individual staff members by name and described care that felt more like family than a service.
Does Medicare cover care from Granite VNA?
Yes. Granite VNA is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 4.0 out of 5 stars.
Do I need a referral to use Granite VNA?
For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.
How can families visit Granite VNA?
Submit the Request Information form on this page to connect with Granite VNA and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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