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Grand Valley Health Care Center

13524 Sherman Way

4.2(138 ratings)· Van Nuys average: 4.1

Grand Valley Health Care Center — photo 11 / 2

Quick Facts

Total units
99
Medicare rating
1 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
99
Facility size
99-bed skilled nursing and rehabilitation center
Therapy team
Physical, occupational, and speech therapists on staff
Shower schedule
Showers provided twice weekly per one reviewer

What Families Think

Reviews of Grand Valley are sharply divided: several families describe attentive nurses, good therapy progress, and a clean facility, while one detailed account describes serious neglect, missing belongings, and inadequate wound care. The mix suggests care quality may vary significantly depending on staff and circumstances.

The Good

  • Nurses described as gentle, patient, and attentive
  • Physical, occupational, and speech therapy on-site
  • Facility repeatedly described as clean and organized
  • Families report noticeable progress after stroke rehab
  • Staff described as kind, friendly, and communicative

The Bad

  • One detailed report of neglect, unanswered call lights, and filth
  • One report of missing or stolen clothing and belongings
  • One report of untreated skin breakdown on a resident's heels
  • Rooms described by one reviewer as dated and small

AI-generated from reviews and community data.

Grand Valley Health Care Center is a senior living community in Van Nuys, California offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.2 out of 5 across 138 reviews.

About Grand Valley Health Care Center

Grand Valley Health Care Center is a 99-bed skilled nursing and rehabilitation center located in Van Nuys, California. The facility provides comprehensive care with a focus on helping residents achieve their maximum potential for independence and return home with regained strength and new tools for improved quality of life.

The center's care team includes physical, occupational, and speech therapists who work collaboratively to support patients through their rehabilitation. These specialists help ensure safe discharge planning back to residents' homes or prior residences.

Activity programs are designed to enrich residents' lives and support their quality of life. Offerings include music therapy, exercise classes, socialization events, and game time activities that provide positive experiences for patients.

Types of Care at Grand Valley Health Care Center

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)
  • Security

Activities

  • Arts and Crafts
  • Games
  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Help Me Choose

Reviews of Grand Valley Health Care Center

4.2overall · 138 ratings combined

4.2★ on Google (138)

Audrey Friedman

Jan 2026

via Google

If you love your family member please do not allow Them to be sent here This has been the most nightmarish day at the end of my Mom’s 30 days away from Home. My mother was discharged today from Grand Valley healthcare on Sherman Way. After her 10 day hospital stay With sepsis, colitis and a UTI, Kaiser opted to send her for Physical and occupational therapy. She stayed there for 20 days. Through this time I was led to believe she was able to walk. I always came after her PT sessions which now I realize were basically to hold her up With a belt and have her take a Few steps. All this to satisfy them being paid by Medicare. She completed her 20 days and that was that. the transport brought her home and upstairs in a wheelchair and when I put her new walker in front of her to Stand up, she couldn’t. She fell back into the wheelchair. She is not Able to stand or move. I am beside myself in pure disgust from this so called skilled nursing facility. Her heels are peeling huge pieces of skin and they are causing her pain. No one there ever did anything to actually help her. Although there was a sign on her cabinet door that family would Be doing her laundry, their CN’s would take her soiled clothing and throw it in their laundry. I am missing so many pieces of her clothes that we spent money on to be altered since she’s so small. They also stole her slippers. All they do is what’s required by Medicare and nothing more. Patients are constantly screaming 24 hours a day and they leave the patients to marinate in their own filth until someone comes to Change them. Do not let your family stay here the food is vile.

Mario martinez

Jan 2026

via Google

As a family, we truly recommend Grand Valley. The staff was kind, patient, and genuinely cared about our loved one. They took the time to check in, explain things, and made sure our family member felt comfortable and safe. Knowing they were being looked after so well gave us real peace of mind during a difficult time.

Rose Marie Lopez

Dec 2025

via Google

Great place, they are certain problems that needed to be address, and they fixed it almost right away, the place is always clean, food is good adjusting every needs. Most of the staff is fantastic-kind and friendly... Overall I give a 4+.

Olivia

Nov 2025

via Google

As a patient, I received excellent care from start to finish. Nurses are very gentle and patient, and everyone take the time to explain everything in a way I can understand. Facility is clean, and well-organized.Overall I feel safe and supported during my stay. Thank you all !!

Pumpkin Queen

Oct 2025

via Google

My dad was placed here after a stroke for about 6 weeks. At first I was kind of iffy about the place, the rooms are a little dated and small, but the care was good. I trusted the nurses, cna’s, and physical therapists. Even the receptionist and housekeeping were always welcoming and helpful! They do showers twice a week and have barbers for patients. My dad made a lot of progress being here and I will forever be grateful for them and their kindness. Shout out to Rochelle, Oscar & Rene!

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Frequently Asked Questions

What types of care does Grand Valley Health Care Center offer?

Grand Valley Health Care Center offers Skilled Nursing / Long Term Care.

Where is Grand Valley Health Care Center located?

Grand Valley Health Care Center is located at 13524 Sherman Way in Van Nuys, California.

What do families say about Grand Valley Health Care Center?

Reviews of Grand Valley are sharply divided: several families describe attentive nurses, good therapy progress, and a clean facility, while one detailed account describes serious neglect, missing belongings, and inadequate wound care. The mix suggests care quality may vary significantly depending on staff and circumstances.

How can families visit Grand Valley Health Care Center?

Submit the Request Information form on this page to connect with Grand Valley Health Care Center and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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