Grand Oaks of Jensen Beach

Melissa

Mar 2026

via Google ↗

Great and stable staff! Love this place.

karen sirabian

Feb 2026

via Google ↗

Our experience with Mom at Grand Oaks, from the time she was in assisted living to her transition to memory care, was exceptional. The dedicated staff treated her with compassion, competence, and loving kindness. They gave her dignity and peace in her final days. Our family will always be grateful for the Grand Oaks family, as indeed they are one. I cannot recommend them highly enough.

Chris Gangapersad

Nov 2025

via Google ↗

Grand Oaks of Jensen Beach is such an amazing facility. The moment you walk into Grand Oaks you are treated like family. There is always fun activities. Grand Oaks has a great Memory Care and the staff in Memory always does an amazing job.

carlos miranda

Aug 2025

via Google ↗

Grand Oaks on Jensen Beach is one of the best ALF I have seen. They have great rooms and wonderful staff.

Devon Clark

Aug 2025

via Google ↗

My grandmother was a resident at Grand Oaks on the Memory Care side. I am writing this review to share my experience, one that was deeply disappointing, heartbreaking, and at times completely unacceptable.<br><br>She entered the facility more aware than she was by the end of her life, and I visited her frequently throughout her time there. I paid close attention to the quality of care she received, and unfortunately, the Memory Care side of Grand Oaks falls significantly short in several critical areas.<br><br>To start, there was a noticeable lack of basic hygiene and resident care. My grandmother experienced frequent UTIs which ultimately escalated to sepsis, a consequence that could have been prevented with routine hygiene practices, such as daily changes of underwear/diapers. I often found soiled bed sheets left unchanged, raising serious questions about how often residents are being checked on, especially since staff are supposed to assist them every morning and throughout the day.<br><br>On top of that, I observed many times that staff were sitting on their phones rather than tending to the residents. Some would even be “taking care of a resident” but were clearly just sitting on their phones, offering no interaction, no comfort, and no presence. For residents in memory care, simple companionship and attentiveness is essential and easy. This lack of engagement was so disappointing.<br><br>After family reached out expressing concerns to the director of Grand Oaks you would think there would be change and improvement, CONSISTENT change and improvement. I was left to not trust them one bit. The lack of responsibility, the neglect in basic care, and the disregard for cleanliness left me feeling that my grandmother was not safe or properly cared for.<br><br>To families considering Grand Oaks for memory care: please think twice, maybe even three times. The emotional toll of seeing your loved one neglected, paired with the lack of trust in staff to carry out even basic caregiving responsibilities is simply not worth it. I strongly recommend installing a camera if you decide to place your loved one here, only to have some peace of mind and ensure they are receiving the care they deserve. This was my family’s experience, and I share it in hopes that others can make a more informed decision.