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Granada Hills Care Center

16123 Chatsworth Ave

4(31 ratings)· Granada Hills average: 4.1

Granada Hills Care Center, photo 11 / 5

Quick Facts

Total units
48
Medicare rating
5 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
48

What Families Think

Granada Hills Care Center is a small skilled nursing and long-term care facility that families rate 4 out of 5 stars, largely for its short-term rehabilitation stays. Most reviewers describe attentive, compassionate staff and a clean, well-run facility, though one family reported serious concerns about honesty and billing practices.

The Good

  • Praised for short-term rehab recovery outcomes
  • Staff described as attentive and compassionate
  • Facility noted as clean and well-organized
  • Good communication with families during care
  • Activities helped keep residents engaged and uplifted

The Bad

  • One report of being treated like a 'dollar sign', not a person
  • One report of staff allegedly lying on paperwork
  • One report of poor honesty in family communication

AI-generated from reviews and community data.

Granada Hills Care Center is a senior living community in Granada Hills, California offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.0 out of 5 across 31 reviews.

About Granada Hills Care Center

Granada Hills Care Center is a 48-bed skilled nursing and long-term care facility in Granada Hills, California, serving patients during short-term rehabilitation and longer stays.

Families consistently praise the staff's attentiveness and professionalism. Multiple reviewers highlighted compassionate care during recovery from surgery and illness, with one family noting the facility was "a little hidden gem" compared to other post-operative placements. Admissions processes are described as efficient and welcoming, and social services staff reportedly help coordinate transitions home. The facility is noted as clean and well-maintained.

One critical review alleged billing practices and discharge decisions driven by financial considerations rather than patient readiness, representing a sharp contrast to the overwhelmingly positive feedback. The community holds a 4 out of 5 Google rating based on 31 reviews.

Types of Care at Granada Hills Care Center

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)
  • Security

Activities

  • Grocery Shopping and Errands
  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Help Me Choose

Reviews of Granada Hills Care Center

4overall · 31 ratings combined

4★ on Google (31)

Guy Wills

May 2026

via Google

Horrible experience dealing with these people. With these people all they care about is money. When your loved one isn't making them enough, they say their ready to go home, when their not and they even lie on the paperwork to to make it go through. Every step of the way they lied about something making the whole experience that much more difficult. Terrible terrible the way they treat the patients and the family's. I read all these other reviews and they all sound the same, bs. Those are made up, forsure. Those reviews irritate me because our experience was nothing at all like those reviews say. From day 1 to the last day was all smoke and mirrors. Smile to our face and then lie behind our backs. They treat every person there, like a dollar sign, not one bit of compassion. Those other fake reviews make me sick.

Deborah Brooks

Oct 2025

via Google

I strongly recommend Granada Hills Care Center. The level of care and service they provided to my mom was truly exceptional. After her surgery, the team there helped her recover quickly and get back on her feet. The social services helped set us up for after our stay there making it easy to transition home. The staff is compassionate, attentive, and highly professional. I'm incredibly grateful for the support they gave our family during a difficult time.

Candice Luxingberg

Sep 2025

via Google

Granada Hills Care Center took incredible care of my dad during his short-term rehabilitation stay, and I couldn’t be more grateful. From the moment he was admitted, the staff made sure he felt safe, comfortable, and supported throughout his recovery process. Their professionalism and kindness really made a difference for both him and our family. The admissions team was efficient and welcoming, guiding us through every step with compassion. The social services staff was always available to answer questions and help coordinate care, which gave us so much peace of mind. They truly went above and beyond to make sure my dad’s needs were met and that we were kept in the loop every step of the way. My dad especially appreciated the activities and the friendly atmosphere throughout the facility. It kept him engaged, lifted his spirits, and helped make his time there a lot more pleasant. It’s clear that the team puts thought and heart into creating a supportive and healing environment. I also want to commend the administration for running the center so smoothly. Everything—from the nursing care to daily routines to cleaning the place—was well-organized and professional. Thank you to the entire staff at Granada Hills Care Center for giving my dad such excellent care. I highly recommend this facility to anyone in need of short-term rehab or nursing support.

mr. swager

Jul 2025

via Google

Thank you over and over for helping me after my Knee surgery. I just wanted to say to all the staff at granada hills care center, Thank You! Because of you im back to playing my golf. I couldn't have been more lucky after my surgery to find this little hidden gem. The place is clean, and night and day difference from the other place i stayed last year for my other surgery. This place is attentive, helped manage my pain and got me back to golfing. They really go above and beyond. The customer service was wonderful and the food was good too. Thank you!

Alonzo Gutierrez

Jul 2024

via Google

I recently had the pleasure of working with Granada hills care center for my elderly parent, and I couldn't be more impressed with the level of care and professionalism they provided. From the moment we first contacted them, their staff was attentive, compassionate, and incredibly knowledgeable. They took the time to understand our specific needs and tailored a care plan that was perfect for our situation. The caregivers were punctual, respectful, and genuinely caring. They not only provided excellent medical care but also engaged my parent in meaningful activities, ensuring both physical and emotional well-being. The facility itself was clean, well-maintained, and had a warm, welcoming atmosphere. Communication was always clear and prompt, and they kept us informed every step of the way. It was evident that the staff truly cared about the well-being of their clients, and it gave us peace of mind knowing our loved one was in such good hands. I highly recommend Granada hills care center to anyone in need of home care services. Their dedication to providing high-quality care and their compassionate approach make them stand out in the field.

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Government Inspection History

5 inspection visits in the last three years, 46 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Nov 18, 2025Fire Safety StandardHealth Standard19 citations
  • Ensure that residents are free from significant medication errors.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 8, 2025

  • Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 8, 2025

  • Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 8, 2025

  • Have properly installed electrical wiring and gas equipment.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 10, 2025

  • Properly select, install, inspect, or maintain portable fire extinguishes.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 10, 2025

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 8, 2025

  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 8, 2025

  • Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 8, 2025

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 8, 2025

  • Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 8, 2025

  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 8, 2025

  • Provide for the safe, appropriate administration of IV fluids for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 8, 2025

  • Provide safe, appropriate dialysis care/services for a resident who requires such services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 8, 2025

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 8, 2025

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 10, 2025

  • Reasonably accommodate the needs and preferences of each resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 8, 2025

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 8, 2025

  • Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

    Severity B of L: potential for minimal harm, patternCorrected Dec 8, 2025

  • Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.

    Severity B of L: potential for minimal harm, patternCorrected Dec 8, 2025

Oct 3, 2024Fire Safety StandardHealth Standard17 citations
  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 10, 2024

  • Ensure that residents are free from significant medication errors.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 7, 2024

  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 7, 2024

  • Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 7, 2024

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 7, 2024

  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 7, 2024

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 7, 2024

  • Reasonably accommodate the needs and preferences of each resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 7, 2024

  • Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 7, 2024

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 7, 2024

  • Ensure each resident’s drug regimen must be free from unnecessary drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 7, 2024

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 7, 2024

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 7, 2024

  • Have exits that are accessible at all times.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 10, 2024

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 10, 2024

  • Properly select, install, inspect, or maintain portable fire extinguishes.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 10, 2024

  • Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.

    Severity B of L: potential for minimal harm, patternCorrected Oct 7, 2024

Jan 29, 2024Health Complaint1 citation
  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 30, 2024

Oct 2, 2023Fire Safety StandardHealth Standard9 citations
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity G of L: actual harm, isolatedCorrected Oct 17, 2023

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 16, 2023

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 17, 2023

  • Keep residents' personal and medical records private and confidential.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 17, 2023

  • Have exits that are accessible at all times.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 16, 2023

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 17, 2023

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 17, 2023

  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 17, 2023

  • Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.

    Severity B of L: potential for minimal harm, patternCorrected Oct 17, 2023

Aug 22, 2023Infection ControlNo citations

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Granada Hills Care Center offer?

Granada Hills Care Center offers Skilled Nursing / Long Term Care.

Where is Granada Hills Care Center located?

Granada Hills Care Center is located at 16123 Chatsworth Ave in Granada Hills, California.

What do families say about Granada Hills Care Center?

Granada Hills Care Center is a small skilled nursing and long-term care facility that families rate 4 out of 5 stars, largely for its short-term rehabilitation stays. Most reviewers describe attentive, compassionate staff and a clean, well-run facility, though one family reported serious concerns about honesty and billing practices.

How did Granada Hills Care Center do on recent health and safety inspections?

Granada Hills Care Center had 5 government inspection visits in the last three years, with 46 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Granada Hills Care Center?

Submit the Request Information form on this page to connect with Granada Hills Care Center and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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