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Gracy Woods I Nursing Center

12021 Metric Blvd

3.6(99 ratings)· Austin average: 4.4

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Gracy Woods I Nursing Center, photo 11 / 5

Quick Facts

Ownership
For profit, Limited Liability company
Certified beds
118
Inspections
View history (68 citations)
Rehab focus
Supports both short-term rehab and long-term nursing stays
Spiritual care
On-site chaplain provides spiritual support to families
Recent leadership change
New management team recently took over operations

What Families Think

Reviews for Gracy Woods I are sharply split: many families praise attentive, warm staff and recent improvements under new management, while a notable number of others report serious lapses in hygiene, wound care, and responsiveness. The facility appears to be in a period of transition, with several reviewers noting recent leadership changes are improving things, though older and some recent complaints raise real safety concerns.

The Good

  • Many reviewers praise kind, attentive nursing and CNA staff
  • Multiple mentions of cleanliness and well-kept facility
  • Positive physical and occupational therapy experiences noted
  • On-site chaplain offers spiritual support to residents
  • Several reviewers credit new management with real improvement
  • Front desk and administrative staff described as helpful

The Bad

  • Multiple reports of residents left in soiled diapers or unchanged sheets
  • One report of a wound caused by rough handling during care
  • Several complaints about rude or dismissive staff attitudes
  • One reviewer noted a diabetic resident served inappropriate high-carb meals

AI-generated from reviews and community data.

Gracy Woods I Nursing Center is a senior living community in Austin, Texas offering Skilled Nursing / Long Term Care. Amenities include Social Activities, Housekeeping and Laundry Service. Families rate it 3.6 out of 5 across 99 reviews.

About Gracy Woods I Nursing Center

Gracy Woods Nursing Center is a 118-bed skilled nursing and rehabilitation facility in Austin, Texas, offering individualized medical care that addresses the physical, emotional, social, and spiritual health of each resident.

The community supports both short-term rehabilitation stays and long-term nursing care, with 24-hour nursing coverage available to residents. A dedicated care team customizes each resident's care plan to match their specific needs and abilities, with the goal of helping residents rebuild confidence and return to independent living as quickly as possible.

Rehabilitation services are provided for patients recovering from conditions such as joint replacement surgery and stroke, reflecting the widely recognized benefits of structured rehab following a hospital stay.

Notable features include an on-site chaplain who provides spiritual care to residents and their families, along with a full-time life enrichment director who plans activities intended to promote fun and vitality among residents. All residents, including those receiving short-term rehab, have access to cable and telephone services, helping to bring familiar comforts of home into the facility.

Types of Care at Gracy Woods I Nursing Center

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Community Amenities

  • 24-Hour Staff
  • Chapel / Religious Services
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)
  • Security

Activities

  • Religious Services
  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Help Me Choose

Reviews of Gracy Woods I Nursing Center

3.6overall · 99 ratings combined

3.6★ on Google (99)

Write a review

Abel Martinez

Jun 2026

via Google ↗

If I could give zero starts I would and this place needs to be shut down because the staff here is extremely rude and don’t want bother helping anyone, the halls smell like pee when you walk around and for the receptionist to be whispering to me “ask Jessica about my sisters care plan” must seem like they’re afraid of her or something. Jessica who works here is extremely rude all she does is roll her eyes like she has no respect and talk with an attitude this facility needs to do better with its staffing choice.

The Fold

Apr 2026

via Google ↗

I recently had been searching for a facility for my father and this one was close to home, so I decided to visit a couple days ago. When I walked in there was a resident with an African accent, clearly off her meds yelling at a staff member in the hallway. The staff member closed the door and didn't take the resident back to their room. I don't know if my father would be safe at this facility. I immediately left!

Consuela Reveles

Mar 2026

via Google ↗

This place needs more attention in keeping it clean, ducking very dirty and staff don’t keep up with patients being cleaned

Kate Maxwell

Feb 2026

via Google ↗

After visiting my grandfather multiple times I've become extremely concerned about his care. Most recently I arrived in the afternoon on a weekday and noticed my grandfather was in a diaper so wet that I could have rung it out myself, and had sheets that clearly had not been changed in days! I proceeded to the nurse's station where multiple nurses were sitting around talking, laughing, and eating peanuts. After expressing my concern, I was met with attitude and statements like "he must have just woken up," by a few nurses, including one named Kiki, who didn't seem to speak much English; there was a huge language barrier. A little later I spoke with the Director of Nurses Tony Brewer who was very defensive and combative about my concerns, acting as if I were exaggerating. It's clear they have a huge lack of respect for the residents and their families, and they are very dismissive. Getting a family member into a nursing home and squaring away all state requirements for their care is hard enough; I shouldn't have to worry about the lack of his care. I will soon be looking for a new nursing home! In addition I’ll be contacting the state to investigate the entire nursing home if these are the employees they are choosing to hire!

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Government Inspection History

18 inspection visits in the last three years, 68 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Jun 4, 2026Fire Safety StandardHealth Standard6 citations

  • Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 5, 2026

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 5, 2026

  • Make sure that a working call system is available in each resident's bathroom and bathing area.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 5, 2026

  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 5, 2026

  • Keep residents' personal and medical records private and confidential.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 5, 2026

  • Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.

    Severity C of L: potential for minimal harm, widespreadCorrected Jun 5, 2026

May 14, 2026Health Complaint3 citations

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jun 15, 2026

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jun 15, 2026

  • Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 15, 2026

Mar 3, 2026Health Complaint2 citations

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 9, 2026

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 9, 2026

Dec 31, 2025Fire Safety StandardHealth Standard7 citations

  • Keep aisles, corridors, and exits free of obstruction in case of emergency.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 9, 2026

  • Have simulated fire drills held at unexpected times.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 9, 2026

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 5, 2026

  • Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 9, 2026

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 9, 2026

  • Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 5, 2026

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 5, 2026

Nov 24, 2025Health Complaint2 citations

  • Ensure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Nov 28, 2025

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 25, 2025

Sep 13, 2025Health Complaint1 citation

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Sep 15, 2025

Jul 31, 2025Fire Safety StandardHealth Standard5 citations

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 1, 2025

  • Reasonably accommodate the needs and preferences of each resident.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 1, 2025

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 1, 2025

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 1, 2025

  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 1, 2025

Jul 9, 2025Health Complaint1 citation

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jul 10, 2025

Feb 28, 2025Health Complaint23 citations

  • Provide training in compliance and ethics.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Mar 3, 2025

  • Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Mar 3, 2025

  • Develop, implement, and/or maintain an effective training program that includes effective communications for direct care staff members.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Mar 3, 2025

  • Have a policy regarding use and storage of foods brought to residents by family and other visitors.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Mar 3, 2025

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Mar 3, 2025

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Mar 3, 2025

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Mar 3, 2025

  • Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Mar 3, 2025

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Mar 3, 2025

  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Mar 3, 2025

  • Keep all essential equipment working safely.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Mar 3, 2025

  • Ensure that staff members are educated on resident rights and facility responsibilities to properly care for its residents.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Mar 3, 2025

  • Include as part of its infection prevention and control program, mandatory training that includes written standards, policies, and procedures for the program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Mar 3, 2025

  • Provide behavior health training consistent with the requirements and as determined by a facility assessment.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Mar 3, 2025

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 3, 2025

  • Provide bedrooms that don't allow residents to see each other when privacy is needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 3, 2025

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 3, 2025

  • Dispose of garbage and refuse properly.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 3, 2025

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 3, 2025

  • Provide safe, appropriate dialysis care/services for a resident who requires such services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 3, 2025

  • Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 3, 2025

  • Protect each resident from the wrongful use of the resident's belongings or money.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 3, 2025

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 3, 2025

Jul 26, 2024Health Complaint1 citation

  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jul 27, 2024

May 20, 2024Health Complaint1 citation

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 21, 2024

May 16, 2024Health Complaint3 citations

  • Provide safe, appropriate pain management for a resident who requires such services.

    Severity K of L: immediate jeopardy, patternFound during a complaint inspectionCorrected May 17, 2024

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity K of L: immediate jeopardy, patternFound during a complaint inspectionCorrected May 17, 2024

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 17, 2024

Apr 1, 2024Health Complaint3 citations

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Apr 2, 2024

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 2, 2024

  • Keep residents' personal and medical records private and confidential.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 2, 2024

Mar 20, 2024Health ComplaintInfection Control1 citation

  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Mar 21, 2024

Jan 26, 2024Health Complaint5 citations

  • Provide and implement an infection prevention and control program.

    Severity K of L: immediate jeopardy, patternFound during a complaint inspectionCorrected Jan 27, 2024

  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity K of L: immediate jeopardy, patternFound during a complaint inspectionCorrected Jan 27, 2024

  • Provide enough food/fluids to maintain a resident's health.

    Severity K of L: immediate jeopardy, patternFound during a complaint inspectionCorrected Jan 17, 2024

  • Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

    Severity K of L: immediate jeopardy, patternFound during a complaint inspectionCorrected Jan 27, 2024

  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity K of L: immediate jeopardy, patternFound during a complaint inspectionCorrected Jan 27, 2024

Dec 6, 2023Health Complaint1 citation

  • Provide safe, appropriate dialysis care/services for a resident who requires such services.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Dec 7, 2023

Aug 24, 2023Health Complaint2 citations

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Aug 25, 2023

  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Aug 25, 2023

Jul 18, 2023Health Complaint1 citation

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 2, 2023

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Gracy Woods I Nursing Center offer?

Gracy Woods I Nursing Center offers Skilled Nursing / Long Term Care.

Where is Gracy Woods I Nursing Center located?

Gracy Woods I Nursing Center is located at 12021 Metric Blvd in Austin, Texas.

What do families say about Gracy Woods I Nursing Center?

Reviews for Gracy Woods I are sharply split: many families praise attentive, warm staff and recent improvements under new management, while a notable number of others report serious lapses in hygiene, wound care, and responsiveness. The facility appears to be in a period of transition, with several reviewers noting recent leadership changes are improving things, though older and some recent complaints raise real safety concerns.

How did Gracy Woods I Nursing Center do on recent health and safety inspections?

Gracy Woods I Nursing Center had 18 government inspection visits in the last three years, with 68 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Gracy Woods I Nursing Center?

Submit the Request Information form on this page to connect with Gracy Woods I Nursing Center and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

Work at Gracy Woods I Nursing Center? Claim this listing to update photos, pricing, and details. It's free.

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