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Grace Village Retirement Community

337 Grace Village Dr

3.2(10 ratings)

Grace Village Retirement Community, photo 11 / 5

Quick Facts

Total units
71
Medicare rating
5 of 5

CMS Care Compare

Ownership
Government, County
Certified beds
71
Affiliation
Christian not-for-profit community open to all faiths
Regional distinction
Only not-for-profit CCRC in Kosciusko County
Housing option
Condo-style homes across from main campus
Founded
Operating as a community since 1974

What Families Think

Reviews of Grace Village are sharply divided: several praise the beautiful campus and warm staff during tours, while multiple family members report serious care and billing problems in the skilled nursing area. The community is a Christian, not-for-profit continuing care retirement community in Winona Lake, Indiana, but recent reviews raise concerns about consistency of care.

The Good

  • Beautiful, well-maintained campus and grounds
  • Friendly, welcoming staff noted by several visitors
  • Continuum of care from independent living to skilled nursing
  • Christian not-for-profit mission welcoming all faiths
  • One family called mother's care 'excellent'

The Bad

  • Multiple reports of medication errors and unfilled prescriptions
  • One report of recurring bed bug infestations
  • One report of physical injuries from careless staff handling
  • One report of unclear billing and full-month charges
  • One report of unresponsive Director of Nursing and communication lapses

AI-generated from reviews and community data.

Grace Village Retirement Community is a senior living community in Winona Lake, Indiana offering Independent Living, Assisted Living and Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Outdoor Patio and Gathering / Activity Spaces. Families rate it 3.2 out of 5 across 10 reviews.

About Grace Village Retirement Community

Grace Village Health Care Facility is a continuing care retirement community in Winona Lake, Indiana, offering independent living, assisted living, and skilled nursing. Founded in 1974, it is a Christian not-for-profit community licensed to serve adults 55 and older.

The community provides a range of residential options, including condominium-style Robin Hood Homes located in a neighborhood setting across from the main campus, and various apartments on the main campus ranging from efficiencies and studios to one- and two-bedroom units. For those whose care needs change, Grace Village offers a licensed assisted living facility designed to provide a nurturing environment tailored to individual needs while allowing residents to remain within the community they know.

Grace Village emphasizes meaningful relationships and shared experiences through dining, activities, wellness programs, and service opportunities. Christian values guide care while welcoming residents of every faith and background. The community is located in Kosciusko County and is the area's only not-for-profit licensed continuing care retirement community.

Types of Care at Grace Village Retirement Community

Assisted LivingIndependent LivingSkilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Chapel / Religious Services
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)
  • Outdoor Patio
  • Walking Paths

Activities

  • Religious Services
  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Help Me Choose

Reviews of Grace Village Retirement Community

3.2overall · 10 ratings combined

3.2★ on Google (10)

Scott Burger

Jul 2026

via Google

Since 2024, I have observed a decline in the quality of care at Grace. The facility appears to prioritize financial concerns over resident well-being, which is reflected in several ongoing issues. These include recurring bed bug infestations, poorly prepared food, and a heating system that does not allow residents to control room temperatures during certain times of the year. There have also been instances of staff making inappropriate remarks to residents and their families, as well as frequent medication errors, such as lost medications, unfilled prescriptions, and unauthorized changes to prescriptions. Communication lapses have occurred, including staff failing to send test results to the correct physician and being unable to confirm my mother's residency to the ombudsman. Billing practices have also been unclear, with requests for full-month payments rather than prorated charges. Additionally, my mother has experienced a lack of transparency regarding her health information, unresponsiveness from the Director of Nursing, and staff not following physician orders for meals and medications. For example, her gabapentin dosage was recorded incorrectly, prescribed eye drops were not administered, and a daily stool softener was incorrectly listed as 'as needed,' resulting in a hospitalization for colitis. Rapid and frequent changes to her depression and anxiety medications in 2024-2025 also led to severe withdrawal symptoms. These concerns have significantly impacted my mother's health and well-being.

Kat Spaw

Jun 2025

via Google

I had no idea, until a loved one needed to go into "skilled" nursing care, how obscene the amount charged is. I'm unable to fathom what would justify the cost of nearly $9000/month? And that's with sharing a room with another person, not even having the side with the window? Why isn't this industry regulated to where this unethical, immoral robbery isn't allowed? I'm absolutely disgusted by this, not to mention this is supposedly a Christian business. No, it's not, they're just using Christ's name to profit. Utterly appalling. If I can determine any way to try to change this industry of theft from the vulnerable, and that's absolutely what it is, I will.

michael Griffith

May 2025

via Google

Grace Village Retirement Community is truly a gem! From the moment I arrived, I was struck by how beautiful and well-maintained the entire campus is — peaceful walking paths, lovely landscaping, and welcoming common areas that immediately make you feel at home. The staff is exceptionally friendly and helpful. Everyone I encountered had a warm smile and was eager to assist. A special shoutout to Jessica, the marketer who gave me the tour — she was fantastic! Jessica was knowledgeable, patient, and genuinely passionate about the community. She answered all of my questions and made me feel completely at ease. You can tell she truly cares about the residents and believes in the mission of Grace Village.

Ray Stenstrom

Mar 2018

via Google

The care my mother receives is excellent the staff have been very helpful in the transition stag for my mother's care

Mike Holloway

Jun 2013

via Google

MY MOTHER WAS IN THERE, THE STAFF WAS VERY SLOW AND RUDE! SHE HAS 2 ELBOW AND 1 HAND INJURIES FROM THE STAFF NOT WATCHING WHAT THEY WAS DOING WHILE THEY WAS PUSHING HER IN THE ROOM!! I WOULDN'T RECOMMEND THEM TO ANYONE!

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Government Inspection History

3 inspection visits in the last three years, 52 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Mar 24, 2025Fire Safety StandardHealth Standard15 citations
  • To conduct inspection, testing and maintenance of fire doors by qualified individuals.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 18, 2025

  • Implement emergency and standby power systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 18, 2025

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 18, 2025

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 18, 2025

  • Meet other general requirements that are deficient.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 18, 2025

  • Have simulated fire drills held at unexpected times.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 18, 2025

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 18, 2025

  • Ensure that testing and maintenance of electrical equipment is performed.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 18, 2025

  • Conduct testing and exercise requirements.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 18, 2025

  • Have properly installed electrical wiring and gas equipment.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 18, 2025

  • Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 18, 2025

  • Meet other general requirements that are deficient.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 18, 2025

  • Meet requirements for sections of health care facilities separated by fire resistive construction.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 18, 2025

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 14, 2025

  • Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 14, 2025

May 24, 2024Fire Safety StandardHealth Standard15 citations
  • Have a battery powered remote alarm panel in a location accessible by operating personnel.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 13, 2024

  • Create arrangements with other facilities to receive patients.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 13, 2024

  • Establish roles under a Waiver declared by secretary.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 13, 2024

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 13, 2024

  • Have simulated fire drills held at unexpected times.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 13, 2024

  • Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 13, 2024

  • Have properly installed electrical wiring and gas equipment.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 13, 2024

  • Ensure proper usage of power strips and extension cords.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 13, 2024

  • Have restrictions on the use of highly flammable decorations.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 13, 2024

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 20, 2024

  • Have exits that are accessible at all times.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 13, 2024

  • Provide properly protected cooking facilities.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 13, 2024

  • Construct fire resistant interior walls.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 13, 2024

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 13, 2024

  • To conduct inspection, testing and maintenance of fire doors by qualified individuals.

    Severity C of L: potential for minimal harm, widespreadCorrected Jul 13, 2024

Mar 31, 2023Fire Safety StandardHealth Standard22 citations
  • Establish staff and initial training requirements.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 1, 2023

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 1, 2023

  • Conduct testing and exercise requirements.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 28, 2023

  • Properly install and monitor supervisory attachments on automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 1, 2023

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 1, 2023

  • Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 1, 2023

  • To conduct inspection, testing and maintenance of fire doors by qualified individuals.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 1, 2023

  • Develop and maintain an Emergency Preparedness Program (EP).

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 1, 2023

  • Develop Emergency Preparedness policies and procedures.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 1, 2023

  • Develop a communication plan.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 1, 2023

  • Establish emergency prep training and testing.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 1, 2023

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 26, 2023

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 1, 2023

  • Have properly installed electrical wiring and gas equipment.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 1, 2023

  • Conform to length requirements for dead end corridors.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 1, 2023

  • Have properly located and lighted "Exit" signs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 1, 2023

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 26, 2023

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 26, 2023

  • Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 26, 2023

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 26, 2023

  • Have simulated fire drills held at unexpected times.

    Severity C of L: potential for minimal harm, widespreadCorrected Jun 1, 2023

  • Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

    Severity C of L: potential for minimal harm, widespreadCorrected Jun 1, 2023

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Grace Village Retirement Community offer?

Grace Village Retirement Community offers Assisted Living, Independent Living and Skilled Nursing / Long Term Care.

Where is Grace Village Retirement Community located?

Grace Village Retirement Community is located at 337 Grace Village Dr in Winona Lake, Indiana.

What do families say about Grace Village Retirement Community?

Reviews of Grace Village are sharply divided: several praise the beautiful campus and warm staff during tours, while multiple family members report serious care and billing problems in the skilled nursing area. The community is a Christian, not-for-profit continuing care retirement community in Winona Lake, Indiana, but recent reviews raise concerns about consistency of care.

How did Grace Village Retirement Community do on recent health and safety inspections?

Grace Village Retirement Community had 3 government inspection visits in the last three years, with 52 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Grace Village Retirement Community?

Submit the Request Information form on this page to connect with Grace Village Retirement Community and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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