Ren Rudawski
Mar 2026
Visited for a singspiration had a nice visit. Staff were nice and helpful
Grace Lutheran Communities - Prairie Pointe Assisted Living & Memory Care
286 N Willson Dr3.4(7 ratings)· Altoona average: 4.2
Part of Grace Lutheran Communities · 4 communities · (3 others nearby) 
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1 / 6Quick Facts
Grace Lutheran Communities - Prairie Pointe Assisted Living & Memory Care is a senior living community in Altoona, Wisconsin offering Assisted Living and Memory Care. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 3.4 out of 5 across 7 reviews.
About Grace Lutheran Communities - Prairie Pointe Assisted Living & Memory Care
Grace Lutheran Communities - Prairie Pointe Assisted Living & Memory Care is a residential community in Altoona, Wisconsin, offering both assisted living and memory care. The facility provides 24-hour staff, private rooms, housekeeping, laundry service, medication management, dietary accommodations, an emergency call system, and wheelchair accessibility. Social activities and gathering spaces are available for residents.
The community offers physical and occupational therapy, though reviewers noted these services are available only once per day. Amenities include private rooms and access to activities such as social gatherings and entertainment events.
Reviews of the facility are mixed. While some reviewers praised the quality of care, food, and staff demeanor, others expressed concern about response times to call buttons, reporting waits of 30 to 40 minutes or longer. One reviewer wrote, "Staff are wonderful but are so over worked." Experiences with staffing responsiveness and the frequency of therapy services appear to vary among residents and families.
Types of Care at Grace Lutheran Communities - Prairie Pointe Assisted Living & Memory Care
Assisted LivingMemory Care
Amenities
Room Amenities
- Emergency Call System
- Private Rooms
- Wheelchair Accessible
Meals & Dining
- Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
Community Amenities
- 24-Hour Staff
- Gathering / Activity Spaces
- Housekeeping
- Laundry Service
- Medication Management
Activities
- Social Activities
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Help Me ChooseReviews of Grace Lutheran Communities - Prairie Pointe Assisted Living & Memory Care
3.4overall · 7 ratings combined
3.4★ on Google (7)
Tara Ternberg
Nov 2023
I really had high hopes for this facility for my 86-year-old aunt. However, they did not provide her with the care that she signed up for (and was paying a high price for). For example, when she would push her call- button, it would often take over 30 minutes for someone to arrive to help her. One morning, her call button didn't work (and nobody came to check on her) so in desperation she called me. I attempted to call every number I had for the facility, but no one answered, so I drove to her. Throughout her time there, we had to repeatedly ask staff to keep her water cup filled (they would often take it to fill up but forget to bring it back), and the meals were poor quality and cold. The staff occasionally failed to deliver a meal to her room, so she would have to press her call button to ask for food (again long waits and one time they were out of food). My aunt's stress levels increased, and her joy decreased while she lived at Prairie Pointe. Thankfully, we found a different assisted living home for her to move into quickly. Unfortunately, although Prairie Pointe did not provide highly-trained, qualified staff to meet the needs set out in her individualized care plan (as stated on their website), they still required her to give a 30-day notice and pay for the full 30 days even though she moved out early due to Praire Pointe not providing adequate care. Please do not make the same mistake we made - there are better options out there! My aunt absolutely loves her new assisted living home. She is enjoying hot, tasty food and excellent care from a staff that cares deeply for her.
M. Heintz
Sep 2019
SHORT STAFFED-Do not believe when they give you staffing ratios. They are lying. The House manager lied to my face about ratios when I was getting a tour. My family member waited, often, for 40+ minutes to get call light answered. The staff are wonderful but are so over worked. The facility is nice. Only once per day PT and OT. Would be nice to have more often and have a set schedule for these services so that Nursing staff have ability to have patient fed and ready.
Leonard
Sep 2019
I love this place
Cathy
Aug 2019
My dad is extremely happy with his stay! Excellent care, convenient therapy and good food. Definitely recommend.
Frequently Asked Questions
What types of care does Grace Lutheran Communities - Prairie Pointe Assisted Living & Memory Care offer?
Grace Lutheran Communities - Prairie Pointe Assisted Living & Memory Care offers Assisted Living and Memory Care.
Where is Grace Lutheran Communities - Prairie Pointe Assisted Living & Memory Care located?
Grace Lutheran Communities - Prairie Pointe Assisted Living & Memory Care is located at 286 N Willson Dr in Altoona, Wisconsin.
What do families say about Grace Lutheran Communities - Prairie Pointe Assisted Living & Memory Care?
Grace Lutheran Communities - Prairie Pointe Assisted Living & Memory Care carries a 3.4 out of 5 rating from 7 Google reviews. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
How can families visit Grace Lutheran Communities - Prairie Pointe Assisted Living & Memory Care?
Submit the Request Information form on this page, or contact Grace Lutheran Communities - Prairie Pointe Assisted Living & Memory Care directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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